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Customer Service Assistant

Location:
Boston, MA
Posted:
October 17, 2017

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Resume:

Jocelyn Boston

Veterinary tech assistant

Massachusetts

ac2s0i@r.postjobfree.com

Authorized to work in the US for any employer

WORK EXPERIENCE

Veterinary Technician Assistant

Jaffrey-Rindge Veterinary Hospital - Jaffrey, NH - 2017-06 - Present

-Handling and restraining of animals using proper technique

-Maintain clean facility as a whole

-Stocking of supplies as needed

-Answering phone calls

-Draw up vaccines

-Perform lab duties such as SNAP tests and recording test results Animal Care Technician

Worcester Animal Rescue League - Worcester, MA - 2017-04 - Present

-Provide animals with fresh food and water

-Clean kennels and change bedding as needed

-Maintain facility as a whole by performing duties such as laundry, dishes, and taking out trash

-Monitor the health of all animals

-Assist potential adopters

Veterinary Technician Assistant

Tenderheart - Gardner, MA - 2016-05 - 2017-02

-Assist with patient treatments and procedures

-Restraining and handling of animals

-Performing blood draws

-Get and log patient's history

-Provide customer service

Veterinary tech assistant/Receptionist

Twin City Animal Hospital - Fitchburg, MA - 2015-12 - 2016-05 Restraining and handling of animals using proper techniques. Cleaning and stocking supplies as necessary.

Give subcutaneous fluids.

Assist with treatments needed for patients.

Assist with X-Rays.

Provide customer service such as answering calls, scheduling appointments, checking in patients, and receiving payments.

Veterinary Assistant/Receptionist

Westford Veterinary Emergency Referral Center - Westford, MA - 2014-06 - 2015-11 Handling and restraining of animals using proper lifting/positioning techniques. Cleaning of kennels and examination rooms according to sanitary procedures. Process blood work, urinalysis, and other lab duties. Assist with various procedures.

Have performed the following procedures:

-Venipuncture

-Administering subcutaneous fluids

-Placing of IV catheters

-X-Rays

-Taking daily vitals (TPR's)

-Assist with in patient care and treatments

-Stocking supplies

-Provide customer service by answering phone calls, checking in patients, and receiving payments Cashier

Market Basket - Rindge, NH - 2008-06 - 2014-06

Responsibilities

-Enter purchases into cash register to calculate total purchase price.

-Accepts all types of payments gives change and issues receipt for funds received.

-Provides customer service.

-Balances cash drawer and receipts; documents discrepancies.

-Trains new cashiers.

-Keeps register area neat and stocked with necessary supplies. Volunteer

Kitty Rescue and Adoption - New Hampshire - 2009 - 2009-12 Responsibilities

Kitty Rescue & Adoption has over 100 cats to provide care for. The volunteer work I did consisted of cleaning all the rooms and parts of the facility, making sure the cats have food and water, socializing the cats, and helping with maintenance issues of the facility.

Waitress

Four Star Catering - Rindge, NH - 2007-06 - 2008-01 Responsibilities

-Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

-Stock service areas with supplies such as coffee, food, tableware, and linens.

-Provides customer service.

-Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. EDUCATION

Diploma in General Studies

Murdock Middle/High - Winchendon, MA

2006 - 2010

SKILLS

Customer Service, Microsoft Word, Retail, Receptionist, Cashier, Telephone Skills, Teamwork, Communications

LINKS

https://www.linkedin.com/in/jocelyn-boston-56785783 CERTIFICATIONS/LICENSES

Veterinary Assistant

2013-12 - 2014-06

Postgraduate and Continuing Studies Certificate of Completion for Veterinary Assistant. From Montachusett Regional Vocational Technical School in Fitchburg, MA



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