Customer Service Sales Associate
Resume:
Lauren Seymour
Sunnyvale, CA 94086
*****************@*****.***
EXPERIENCE
UCSD Bookstore, San Diego, CA Customer Service Assistant
August 2015 - September 2017
●Reviewed applications and conducted interviews for cashier and general merchandise positions
●Used online scheduling program to manage the schedule of 100+ employees weekly
●Worked on team projects, building leadership skills and communication skills
●Attended meetings and managed supervisors schedule
●Handled confidential documents
●Ability to use professional judgment and problem solving skills when dealing with clients and co workers
Papillion, Los Altos, CA Sales Associate/ Cashier
June 2015 - September 2015
●Independently oversaw store operations
●Managed inventory and processed new shipments
●Visual presentation of store merchandise in-store and online
●Added photos of merchandise and creative descriptions to the store website
Ross, Sunnyvale, CA Sales Associate/ Cashier
June 2013 - September 2014
●Prepared store for opening and closing
●Maintaining and operating the fitting room, building multitasking and communication skill
●Used personal judgement when taking returns and resolved complaints
●Built teamwork skills with coworkers to maintain organization in the store
Banana Republic, Santa Clara, CA Sales Associate/ Cashier
November 2012 - February 2013
●Maintained and operated fitting room
●Worked in partnership with supervisors when needing to provide customer satisfaction
●Answered and directed calls on a multi-line telephone system
The Knight's Cafe, Sunnyvale, CA General Store Associate
August 2010 - June 2012
●Prepared cafe for daily opening and closing
●Developed problem solving skills when handling client questions and concerns
●Performed daily inventory audits on merchandise
●Multi-tasking to handle multiple and overlapping customer requests simultaneously
SKILLS
Time Management, Leadership, Multitasking, Organizing, PowerPoint, Outlook, Microsoft Word, Excel
EDUCATION
Bachelor of Science
University of California San Diego San Diego, CA Human Biology
September 2017
High School Diploma
The King's Academy Sunnyvale, CA
June 2012
Course Work
Chemistry + Chemistry Lab
Organic Chemistry + Organic Chemistry Lab
Microbiology + Microbiology Lab
Human Physiology
Metabolic Biochemistry
Genetics
Molecular Biology
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