STEPHEN HALL

**** ****** *** **********, **. ****6 C:502-***-**** ac2rvw@r.postjobfree.com

OBJECTIVE

To leverage my experience and skills to grow into an Operations Manager.

SKILLS PROFILE

-Proficient in Microsoft Office,SAP WM, Epicor Prophet 21, ADP,Epicor 9, Crystal Reports, Unitime, J.D. Edwards Peoplesoft, Stromberg, UPS Worldship, AS400, Photoshop.

-Certified Six Sigma Green Belt. Experienced in Kaizen, 5s, and all forms of Lean manufacturing and continuous improvement. OSHA certified.

- Over ten years management experience. Managed 10 up to 150 employees at any given time. Cost, quality and customer oriented.

-Clearly communicates with peers and employees. Obtained team building and conflict management skills through Management Development certificate from University of Louisville.

EMPLOYMENT HISTORY

Operations Supervisor - Tennant Co. 06/22/15-current

Louisville, KY.

-Oversee daily operations of small parcel out bound department, domestic LTL and international freight shipments for the global DC as well as support manufacturing areas.

-Responsibilities include scheduling time for associates, handling disciplinary actions, approving time cards, providing feed pack on productivity and quality and coaching associates. Responsible for 70% of total volume through the DC. Responsible for delivery to strategic accounts such as Grainger, Sunbelt Rentals, Wal-Mart and JC Penny.

-Facilitated meetings with international affiliates weekly. Met with materials managers in Japan, China, Australia and Uden, Netherlands to discuss and resolve materials issues and communicate progress on KPIs.

-Maintain a same day ship operation, ensuring all orders shipped accurately and on time.

-Played key role in several Kaizen events to increase output in the pack/pack operation. Worked with GM and operations managers of various departments to improve overall health of company through value stream events.

-Implemented new hardware and consolidation of materials resulting in over $5,000 a month savings.

-Coordinated and assisted in physical and systematic transfer of $3 million dollars of material to newly acquired company. Provided support for acquired Mexico facility. Trained managers on shipping/receiving methods and SAP training.

-Reduced overtime from 10 hour days to 8 hour days by improving processes through Kazien events in various departments.

Transportation Coordinator Indco, Inc. 1/10/14 – 6/21/15

New Albany, IN.

-Responsible for ensuring the accuracy and quality of shipped orders, as well as prioritizing shipments.

-Ordering supplies and maintaining inventory of shipping area.

-Communicate with various freight companies for product transportation locally and worldwide.

-International shipping experience. Communicate with brokers worldwide to ensure timely delivery of products.

-Attended meetings with President, VP and department mangers on a daily basis to discuss short and long term goals.

Operations Supervisor -Kelly Services – Fanatics, Inc.(temporary)

10/13/2013 1/1/2014

Louisville, KY.

-Responsible for ensuring orders are produced in correct order and to highest quality standards.

-Communicate with other departments of production floor and other shifts to ensure efficient work flow.

-Daily meetings with department employees to communicate production, quality, and goals for the shift.

-Report attendance, scheduling, safety and all other employee concerns to HR and Operations Manager.

-Place employees throughout production area to avoid bottlenecks and ensure continuous work flow.

Warehouse/Quality/Inventory/Safety Manager, Neill-Laviell Supply, LLC. 11/1/2012- 9/25/2013

Louisville, KY.

-Responsible for ensuring orders were processed accurately and in a timely manner depending on customer needs.

-Directed employees on goals and objectives to ensure success.

-Controlled, audited, and adjusted inventory levels. Responsible for cycle counts and accurate inventory.

-Worked with all branches to become OSHA compliant. Wrote EAP and FPP and responsible for all safety education and training. Implemented new MSDS right to know program.

-Performed various Kaizen/Lean initiatives to improve work flow, improve safety and become more cost efficient.

Production Supervisor, Cafepress, Inc.

2/1/2006 10/28/2012

Louisville, KY.

-Supervised up to 150 employees during peak season. Provided a safe and productive work environment.

-Responsible for all aspects of daily operations including production, order management and shipping.

-Worked with VP of Operations to revise scheduling of employees, reducing turnover 40% and decreasing labor cost 30%.

-Provided feedback on production numbers to ensure the success of each employee and worked with employees to continuously improve production rates. Generated daily reports to share information with employees pertaining to incoming volume, goals and objectives that needed to be met.

-Responsible for daily attendance, disciplinary and injury reports. Communicated with other supervisors to ensure success each day.

-Reported attendance, disciplinary and corrective action reports to Human Resources Manager daily.

EDUCATION

-Indiana Technical Institute

Currently Enrolled

BA Business Administration, Management

-Villanova University

Six Sigma Green Belt Certification 2013

-University of Louisville

Certificate in Management Development 2008

References available upon request.

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