Document Control
Resume:
P. RENEE SHANNON
Tulsa, OK *****
SKILLS
Microsoft Suite
Outlook
SAP – EDI
Salesforce
SQL
Access
DocGen
Technical Writing
Implementation Coordinator
Data Base Analyst
Training Development
Accounting
Endur
EXPERIENCE
10/10/16 – 12/31/16
IBM-Tulsa, OK (Contract Assignment)
Revenue Accountant
Recording sales of oil and natural gas.
Accounted for volumes downstream of the lease/well.
Reviewed invoices as they compare to sales recorded per the sales contract requirements.
Experienced in reconciling inventory balance associated with producing properties.
11/14 – 04/16
Zayo – Tulsa, OK
Critical Incident Analyst
Reviewed trouble tickets submitted by Field Technicians and Engineers with the sole purpose of translating the technical terms into reports for submission to customers as requested
Instrumental in decreasing the cumulative RFO's from 21 days to within the required 5 day SLA within a 6-month period
Provided direct customer support to the NOC Managers during escalated investigative issues
09/13 – 10/14
Verizon – Tulsa, OK
Accounting Analyst
Provided technical and/or analytical support to departments with limited supervision
Compiling and analyzed data, created excel reports, provided information and/or recommendations regarding function specific policies and tracking of processes & activities, a key role in identifying errors within the Ariba System
Worked with suppliers in identifying and resolving technical issues within the Ariba, People Soft and vSAP Systems. All resolutions completed within the SLA as designated by the corporation.
06/10 – 09/13
IBM – Tulsa, OK
Accountant
Responsible for identifying errors by conducting analysis and resolution of electronic invoices
Manually entered invoices into SAP to expedite processing, as well as posting documents
Worked closely with the EDI provider in identifying and resolving submission issues
Developed a good rapport with client which contributed to rapid responses to all requests
07/07 – 08/09
IBM – Tulsa, OK
Division Order Associate
Reviewed Notice of Payments (NOPS) to ensure proper posting of payments which entails reviewing and locating legal descriptions, verifying ownership percentages, updating accounts with accurate information and follow-up to insure proper Revenue Coding.
Contacted remitting company to determine correct interest in properties for payment submittal
Provided assistance to Division Order Analyst in securing correct division orders and maintaining data on Excel spreadsheets. Also assist in maintaining Excel Spreadsheet of current and completed NOPS payments
Instrumental in the preparation of training manual utilized in the training process of International employees. Utilize SAP, Premas, IDM, Tobin and Dwights
09/05 – 01/07
ONEOK Field Services Company LLC – Tulsa, OK
Contract Administrator, II
Responsibilities consist of maintaining contracts for company utilizing Contracker, for distribution externally and internally maintaining Gas Supply Rep review and subsequent additions
Responsible for scheduling of Settlement Review and Monthly New Business Meeting with accounting, scheduling, gas supply and management to insure all matters are handled in a timely manner and notifying all departments of resolution to any and all discrepancies discovered during meetings
Provide the management of existing portfolio of OFS gas contracts including implementation of management strategies
Provide high customer service for internal and external customers.
Provide assistance to Gas Supply Reps in completion and issuance of contract documents as well as confirmation of deals (NAESB)
Assist Contract Analyst as Customer Account Rep maintaining face to face contact with customers to resolve any open issues always exhibiting a high level of professionalism.
Communicate with accounting and division order department for accurate settlement terms and DOI for customers
Negotiate new contracts within current customer base
04/00 – 09/05
ONEOK Energy Marketing & Trading Company – Tulsa, OK
Data Base Analyst
Responsible for maintaining/monitoring deals in GMS utilizing ALTRA/ETM parallel entry into ETM System
Responsible for check and balance of 600mil+ Oil and Gas Marketing database system with ONEOK. Run check and balance of deals in ALTRA/ETM. Ensure confirmation/Exhibit A’s are issued in a timely manner
Maintained accurate pipeline data for utilization by traders and schedulers
Work with traders and schedulers insuring all pipes/meters are coded properly for pathing.
Work within Contract Administration Department analyzing and updating client data on a daily basis
Instrumental in the development of online Deal Sheet Request Form as well as New Company Request
Heavy phone contact with clients and Traders
Prepare and update contracts with clients via GISB and NAESB verifying special conditions appropriate to each company
EDUCATION
Raymond S McLain High School - Graduate
Tulsa Community College, Business Admin
REFERENCS
Anita Morales
IAC Publishing/ASK.com
Manager of Accounts
Terry Shannon, Pastor
New Heights Christian Center
5300 N Lewis Ave
Tulsa, OK 74130
Sherry Ivy
Broadsoft
Implementation Coordinator
Tulsa, Ok
Alan Bates
Director Gas Supply Representatives
ONEOK Field Services Company, LLC
100 W 5th St, Suite 100
Tulsa, Ok 74103
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