Steven Demarest

Home: 954-***-**** Cell: 954-***-****

ac2rti@r.postjobfree.com www.linkedin.com/pub/steve-demarest/5/239/69a/

Experience Summary:

**-**** ** ******* ********* - S&J Time Distributors, DBA Stranger Co.

07-2013 to 03-2016 Senior Vice President – BankUnited

12-2011 to 06-2016 President – Cypress Data Systems

04-2010 to 07-2013 COO - Marshall Watson P.A. / President Watson Title

08-2007 to 03-2010 Sr. Vice President - Silver Hill Financial

01-2007 to 08-2007 Executive – IBM Mortgage Fulfillment Services (LBPS)

10-2001 to 01-2007 Sr. Vice President – ABN AMRO Mortgage Group

Experience Detail:

President – Stranger Companies & Miami Watch Company, Fort Lauderdale, FL

S&J Time Distributors, (DBA Stranger Timepieces and Miami Watch Company) designs, manufactures, markets and consults other watch companies in the creation of fine timepieces. The timepieces are manufactured in small, limited edition series adding to the desirability and collectability of each timepiece. Each piece is finely crafted to the highest standards.

Marketing through Sears.com, RueLaLa, Touch of Modern, Kickstarter and other popular web sites, as well as through as large number of watch enthusiast magazines, the brands have gained in popularity over the past several years. The Stranger and Miami Watch company brands are sold throughout the US as well as Europe and Asia.

Product lines include Men’s watches, Diver watches, Women’s watches, fashion jewelry, and wallets as well as other fashion accessories.

Stranger Watch Company is currently in the process or being acquired at a substantial profit to the stockholders.

Sr. Vice President Mortgage Operations – BankUnited Miami Lakes, FL

As Senior Vice President and Director of BankUnited’s Mortgage loan fulfillment platform located in Miami Lakes, Florida, my primary responsibilities included the day to day management of the operation, the direction of subordinate management, maintaining a compliant operation and the overall profitability of the operation. I was initially hired to rebuild the operations platform which was small and underperforming. The main focus of my efforts has been specifically around the growth of the platform, staff training, compliance to new rules and regulations, establishing credit standards, updating and maintaining all credit guideline manuals and increasing overall profitability of the operation.

Additional responsibilities included acting as senior member of the BankUnited Credit Committee, acting as the Safe Act Officer for the organization overseeing the licensing and compliance of NMLS registered loan officers hired by the company, sales audits and oversight of sales activity. I maintained an active role as a senior member of the Credit Risk Management Committee tasked with various oversight responsibilities including vetting of new products, review and approval of product underwriting guidelines and the vetting of new correspondent relationships. I was also responsible for the oversight of all Mortgage Operations policies, procedures, compliance to regulation and projects.

During my tenure with BankUnited, I have driven the implementation of new investors to our platform (FNMA/ FHLMC) and established new programs (NRA, Recent Graduate, Low Income programs for CRA credit etc.) The residential lending division of BankUnited was closed February of 2016.

Other accomplishments include:

Established Key Performance Indicators for a large number of operations functions.

Enhanced operational controls.

Developed ‘Look Back” reporting to monitor all new product performance.

Developed audit processes, controls and standards.

Enhanced management accountability.

Addressed outstanding operational concerns. - Increasing overall quality.

Increased overall loan production and profitability.

Increased volume of closed loans per Operations FTE. (Dependent of sales volumes).

Member of the Residential Credit Risk Management Committee.

Managed and Implemented TRID requirements.

Earned exceptional audit results on quarterly and annual internal and external audits.

President - Cypress Data Services- - A Watson Company Fort Lauderdale, FL

In my role as President and CEO of Cypress Data Services, I lead the service company supporting title companies, mortgage servicers and mortgage investors. The firm provides a variety of services including Lien Searches, Condo and Homeowner Association data and foreclosed property registration services. The firm can boast profitability from the first day of operation. Additionally, the database of condominium and homeowner associations is one of the largest and most robust in the state. Cypress Data Services is owned in partnership with Marshall C. Watson, principal of Marshall C. Watson, PA. I currently act as a member of the Board of Directors.

C.O.O. - Marshall Watson, P.A President- Watson Title Fort Lauderdale, FL

As the COO of Marshall Watson P.A., my responsibilities were the direction and oversight of the largest mortgage loss mitigation and foreclosure law firm in the State of Florida. The operation is made up of over 1,250 employees located in four operations locations in Fort Lauderdale, Florida. Responsibilities include the direct management of operational staff, operational compliance, HR and IT. I have full P& L responsibility for the operation.

I drove a significant increase in overall customer satisfaction through effective communication, weekly meetings and assigned legal staff for each client. During my tenure, I established audit and quality controls, enhanced reporting, created Key Performance Indicators and removed ineffective management.

I also served as president of Watson Title, a full-service title company with as many as 1200 closings each month. Watson Title handled REO properties for most major mortgage lenders and investors. Watson Title had 110 staff members at its peak and a highly-experienced management team. The operation handled REO properties only in the State of Florida and was the selected FNMA REO closing agent in the state.

In these roles, I was responsible for a peak annual budget more than $100,000,000, the oversight and direction of staff, identifying operational efficiencies, assuring ownership of full operational compliance and implementing change within the organization. Watson Title is owned by Marshall C. Watson, principal of Marshall C. Watson, PA. I served as a key member and leader of the Watson Executive Committee.

Accomplishments

Established Key Performance Indicators for several operations functions.

Enhanced operational controls.

Enhanced management accountability.

Addressed outstanding operational concerns. - Increasing overall quality.

Address all existing compliance issues and establish on-going monitoring.

Maintained full process mapping of all functions on site.

Successfully managed through two significant staffing increase and three significant staff reduction.

Identified and implemented over $9,000,000 in cost savings opportunities within the first 6 months of employment.

Successfully implemented new dashboard reporting.

Successfully drove the implementation of outsourcing of all outbound mail services.

Successfully implemented imaging of all in bound mail, increasing accountability.

Successfully implemented the return of outsourced functions that were off-shore at cost savings. due to automation and reorganization of processes. (India to U.S. in house).

Re-organized all IT functions including the hiring of new IT management.

Increased operational efficiency (prior to operational freezes by servicers).

Implemented Six-Sigma and management training for staff.

Sr. Vice President Operations/Real Estate Silver Hill Financial- Coral Gables, FL

As Senior Vice President of Operations and Real Estate for Silver Hill Financial, (A BayView Company- Commercial Lender) located in Coral Gables, FL, my primary responsibilities include the day to day management of Silver Hill Operations and Real Estate Divisions of the company, as well as the direction of subordinate management staff located in Regional Operations centers located in Denver, CO and Pompano Beach, FL.

My direct responsibilities include all operational areas of the platform. The areas under my direction included the processing, underwriting, title, closing, funding, post-closing and all associated support functionality. Supporting functions include the quality control, customer service, client services, administrative areas and all Real Estate departments (Appraisal Ordering and Appraisal Review).

I served as lead member of the credit committee, establishing credit guidelines for new product, designed reports to monitor portfolio performance and developed credit training for staff.

The operations facility consisted of as many as 275 clerical and professional employees and an additional 30 Jr. and Mid-level managers in three operations facilities. (Staffing varies based upon the flow of mortgage applications into the center) Silver Hill peak staffing was over 490.

Accomplishments

Established Key Performance Indicators for all operations functions.

Maintained full process mapping of all functions on site.

Successfully managed through two reductions in force.

Identified and implemented over $6,000,000 in cost savings opportunities within the first 6 months of employment with the firm.

Successfully implemented imaging for the Silver Hill platform.

Implemented Interest Credit Program to smooth production cycles and closings.

Successfully implemented new title ordering and review process insuring high quality title commitments and closings. (Across all Bayview companies)

During this time Silver Hill Financial was greatly affected by the freezing of the securitization markets and job role was changed to direct the purchase and refinance of over $3 Billion in whole loans purchased through a joint venture. This project was highly successful and provided the company with much needed capital.

C- Level Executive - IBM- Lender Business Process Services (NKA Seterus)- Charlotte, NC

As the senior executive and director of operations for a newly created division of IBM my responsibilities included the design and implementation of all loan fulfillment processes within the organization. The operation was constructed to provide mortgage loan fulfillment services to nationwide lenders. The platform was initially designed to support and staff of 250 with plans to grow the operation to a final role out in 2012 to a staffing level of 5,200 mortgage professionals. Full role out plans called for the processing of 10% of all mortgage originations in the US by 2012.

The initial facility located in Charlotte, North Carolina supported a platform capable of processing, closing and funding between 5,000- 10,000 loans per month using state of the art computer software, imaging and telephony integration.

My direct responsibilities include all operational areas of the platform. The areas under my direction included the processing, underwriting, title, closing, funding, post-closing, compliance and all associated support functionality. Supporting functions include the quality control, customer service, client services, training, employee development, administrative areas, contact negotiations with servicers and investors, etc.

Additional Areas of Responsibility:

Review and Implementation of all site policies.

Designed credit policy and underwriting standards

Work with compliance personnel to assure leadership and adequate controls.

Liaison with senior IBM personnel in the management of operational risk.

Liaison with Sr. Management of Palisades Technologies, LOS programming- providing direction in the design of the platform

Managing operations to budget.

Establishing and maintaining production standards

Design, maintenance and reporting of all metrics for production, credit quality and cost control.

Design of employee compensation plan / Incentives

Development of tactical planning for the IBM Charlotte operation.

Creation and maintenance of dashboard performance indicators for all areas of the operation.

Responsible for the hiring, firing and staffing decisions for the site.

Establish site training programs

Senior Vice President - ABN AMRO Mortgage / Mortgage.com Fort Lauderdale, FL

As Senior Vice President and Director of ABN AMRO’s Sunrise Fulfillment Center located in Sunrise, Florida, my primary responsibilities include the day to day management of the operation, the direction of subordinate management and the overall profitability of the operation. The site opened in 2001 with 30 employees. At its peak the operation employed almost 1000 mortgage banking professionals (2005). The ABN AMRO Sunrise, Florida facility was the only retail mortgage lending operation within the mortgage company. The operation solicited, disclosed, processed, underwrote, closed and funded all transactions for the company.

The facility funded in excess of $49.5 Billion highly compliant one to four family conforming and non-conforming retail first and second mortgage loans (275,000+ transactions) in the five years from our inception in 2001 through 2007. The channel also was responsible for correspondent lending for over 300 small lenders throughout the US. (volume was in addition to the retail numbers stated)

The platform is also responsible for the underwriting and conditioning of wholesale mortgages submitted to the ABN AMRO Interfirst channel for approval. Wholesale volume accounts for approximately $4.6 billion per year in production- Not included in the volume noted above. (Approximately 1900 to 2100 loans per month) Additionally, the platform provided fulfillment for approximately 300 small financial institutions located throughout the country. These small banks had no expertise or ability to originate mortgage loans. (Financial Institutions Channel)

The operations facility consisted of as many as 625 clerical and professional employees and an additional 60 Jr. and Mid-level managers in a 220,000 square foot facility. Additional staff included as many as 240 full time temporaries in addition to the full time staff. (Staffing varied based upon the flow of mortgage applications into the center). Maximum total staffing exceeded 1,000.

My direct responsibilities included all operational areas of the platform. The areas under my direction included the processing, underwriting, title, closing, funding, post-closing and all associated support functionality. Supporting functions include the quality control, compliance, project management, customer service, client services, training, employee development, administrative areas, site oversight of IT and HR, etc.

My role included the development of all credit guidelines, negotiation with end investors, the direction of credit risk staff, the design of reporting designed to monitor all loans originated through the retail channel and implementation of Six Sigma reporting and processes. Additionally, I worked closely with the ABN Audit team as well as outside audits to assure the parent company of highly compliant end loans.

I managed all aspects of compliance and credit quality at the Sunrise site, was a senior member of the ABN AMRO Operating Committee tasked with overall corporate direction, senior member of Corporate Credit Committee, LOS Steering Committee, LOS Change Committee, Doc Management Steering Committee, Document Security Committee.

Additional responsibilities:

All aspects of maintaining a compliant platform, co-ordination with legal and compliance in the review and implementation of specific legal and compliance related rules and regulations.

Design, Review and Implementation of all site policies and procedures.

Managing operations to budget ( $120,000,000+ annually).

Originated, processed, underwrote, closed and funded over 275,000 retail first mortgages.

Establishing and maintaining production standards.

Design, maintenance and reporting of all metrics for production, credit quality and cost control.

Development of tactical planning for the Mortgage Retail operation.

Creation and maintenance of dashboard performance indicators for all areas of the operation.

Implementing and maintaining high cost filters for Federal, State and County – ( imbedded into our pricing engine).

Attaining funding goals.

Responsible for the hiring, firing and staffing decisions for the site.

Accomplishments

Designed second mortgage AUS specification and implemented the AUS engine in production.

Obtained exceptional compliance reviews throughout tenure. No high risk findings.

Obtained zero high risk findings from external PWC audit of origination, processing, closing, underwriting and Compliance for site.

Established site Quality Control functionality for Sunrise Operations (Mortgage.com) .

Maintained lowest delinquency rate of all channels of ABN AMRO Mortgage Group.

Wrote/collected and maintained complete process policy and procedures for all areas of the operation.

Maintained full process mapping of all functions on site.

Successfully hired and trained large numbers of staff in 2001-2004.

Directed the development and implementation of robust employee training operation.

Established monthly all hands meeting to enhance corporate visibility with staff.

Successfully managed through three downsizing. 2004-2005.

Successfully coordinated move to new Florida location. Relocating 800+ employees.

Successfully coached, trained and developed several subordinates who currently hold Executive positions with the organization and now with major seller/servicers. (BANA, CITI,)

Identified and implemented over $5,000,000 in cost savings opportunities in 2004-2005 for the Sunrise Operation.

Successfully integrated independent compliance function into the operation.

Identified and remedied data control issues within the operation.

Successfully implemented imaging for the platform (100% paperless environment).

Successfully designed and implemented second mortgage processing for site.

Personally designed second mortgage AUS rules and process.

Established Financial Institutions Operations channel for ABN (Small Bank Channel).

Established wholesale underwriting and conditioning at the Sunrise, FL location.

Winner of the J.D Powers Award – 2005 Highest customer satisfaction in Mortgage Sales- ABN AMRO /Mortgage.com.

Additional Achievements:

As a mortgage professional for over 28 years I have experience in all phases of mortgage operations including sales and marketing of products, processing, underwriting, closing, funding and servicing of the loans originated as well as highly experienced in the foreclosure process.

I have served as corporate officer for various corporations including: President and Member of the Board of Directors- S&J Time Distributors, DBA, Stranger watches, C.O.O. and member of the Board of Directors, Moomkin.com, C.O.O. of Marshall Watson, P.A., President of Cypress Data Services, President of National Title Compliance, C- Level executive at IBM- LBPS, SVP at Bayview Loan Servicing, Senior Vice President of ABN AMRO, Officer - LaSalle Bank, 1st Vice President -Universal Lending Corporation, 1st Vice President-J.I. Kislak Mortgage Corporation, Officer-J.I. Kislak Mortgage of New Jersey, Officer-J.I. Kislak of Florida, Officer- J.I. Kislak Incorporated, Officer-Kisco Corporation and President- South Florida Residential Mortgage Corporation. 1st Vice President Metropolitan Mortgage,

I have served as director of the Naval Records Center formally located in Washington, DC ( as contractor for US Navy ), while there managed a staff of 450 clerical and management employees providing 24 hour, seven day a week, records access and retention. I have also held various positions in the consultant and project management field prior to my joining J.I. Kislak Mortgage Corporation.

Education:

BS Ashland University, Ohio

Training Provided/ Received:

Attended:

Mortgage Bankers Association- School Of Mortgage Banking- 1

Mortgage Bankers Association- School Of Mortgage Banking- 2

Mortgage Bankers Association- School of Mortgage Banking - 3

Six Sigma Champion Training - 1 – (2 weeks)

Six Sigma Champion- 2- (2 weeks)

Six Sigma Money belt

Various Mortgage Seminars- 1983-Present

FDCPA training- annually- 2007 through 2015

AML- annual

Regulation Z- Truth in Lending- annual

Regulation X- RESPA

New RESPA Rules

Anti-Predatory lending

Regulation B- annual

Regulation O- annual

Various MBA classes

Dodd-Frank

CFPB

HMDA- annual

Sexual Harassment training- annual

Bold Management Training

TRID Implementation- ( Ongoing)

ATR

Training which I provided to staff:

Regulation B Compliance

Regulation O

AML

OFAC

CIP Compliance

Patriot Act

Regulation Z Compliance

Flood Insurance Compliance

Insurance compliance

FDCPA Training-

Customer satisfaction

Credit reporting and scoring

Handling an Irate consumer- turning the conversation around

Additional accomplishments:

Authored Buyer Beware- a Homeowners Guide to Mortgage lending - (2000)

Keynote speaker at ABM AMRO annual sales meetings – 200*-****-****

Speaker at various Single Family Mortgage Revenue Bond meetings for lenders -1983-1987

Winner of the JD Powers Award for Highest Customer Satisfaction in Mortgage Sales -2005

Manager of the Year- Metropolitan Mortgage Corporation- 1993

Professional and Personal References

Ari Miller Managing Attorney Choice Legal 954-***-****

Ari Miller hold a position of managing attorney for Choice Legal service, FNA Marshall Watson PA. Ari currently manages all legal processes at the firm. Ari was one of the 130 attorneys at Marshall Watson, PA., when I served as COO for the firm. He is a well-respected attorney and a member of the Florida Bar.

I have known Ari professionally for Seven years.

Esther Santos SVP-BankUnited 305-***-****

Esther Santos is a very well know and Highly respected Florida mortgage banking professional having held several senior level positions in the industry. Esther served as my subordinate while I held the position of Corporate SVP of mortgage operations for BankUnited.

I have known Esther for Four years

David Slachter Attorney at Law 954-***-****

David Slachter is a well-known Title Attorney located in South Florida. He has performed title searches and closings for my operations, consulted and provided training to staff.

During my tenure with BayView, I hired Mr. Slachter to perform several functions for the company including managing the title process for Silver Hill financial. His work was exceptional; and lead to changes throughout the network of Bayview Companies. Later, while acting in the role of C.O.O. for Marshall Watson, PA, I hired David to manage the operation, First as Senior Vice President and subsequently as President of Watson Title.

I have known Mr. Slachter professionally and personally for over Twenty-Five years.

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