KAREN M. MCCAULEY
*** ******** **, *********, ** 32539, *********@***.***
LICENSES HELD
Food Service Manager, State of Florida
Realtor, State of Florida
EXPERIENCE
REALTOR Wayne Patton Realty Fort Walton Beach, FL
Real estate sales and listings. BPO’s, research, advertising, maintaining education and legal updates.
2012 to Present Two Trees Restaurant Fort Walton Beach, FL
BARTENDER
Responsible for mixing and serving drinks, stocking, cleaning, assisting serving staff as needed.
2006 TO 2013 Rainewhite Realty Fort Walton Beach, FL
REALTOR
Real Estate sales and listings, BPO’s, research, advertising, maintain g education and legal updates, maintaining licensure.
2007 TO 2012
Whataburger Ventures
Fort Walton Beach, FL
GENERAL MANAGER
Responsible for all day-to-day operations of the store, weekly/monthly reporting, P&Ls, hiring, training, maintaining budgets. I have increased sales 10-15%, reduced turnover, increased cleanliness, and brought all controllables in line.
2005 TO 2006 Rhodes Furniture Fort Walton Beach, FL
SALES ASSOCIATE
Responsible for building sales, local store marketing via mail-outs, building customer relationships, increasing sales by add-ons and suggestive selling. While employed with Rhodes my sales were always in top 3, and add-on sales were always in top 2.
2003 TO 2005
Merlin’s Pizza
Fort Walton Beach, FL
GENERAL MANAGER
Took over two different stores with this company and increased sales from 20-27%. Responsible for all day-to-operations, reports, hiring and developing of staff and management. Personally conducted local store marketing in various forms weekly to ensure visual presence in the community.
2001 TO 2003
Murphy Oil USA
Jackson, MS
DISTRICT MANAGER
Responsible for up to 23 stores in 3 different states. Increased non-fuel sales 23% on average, and increased fuel sales an average of 15 %. Reduced shrink, and turnover. All maintenance above ground required by managers or DM, it was my responsibility to hire and train managers capable of performing all functions of dispenser repair, as well as daily/weekly/monthly operations including various environmental reports as well as standard accounting reports. Responsible for hiring of store managers and assistants managers at all locations in my district.
1999 to 2001 Moose Lodge Fort Walton Beach, FL
BARTENDER
Responsible for waiting tables, cleaning, stocking, bartending, balancing cash, and general maintenance as needed.
1994 TO 1999
Wensouth Orlando (Wendy’s)
Tallahassee, FL
GENERAL MANAGER
While employed with this company, I took over 2 stores, generally considered “problem stores”. Both were “sparkle Certified”, and “Dave’s Way” certified, never getting less than an A on inspections. One became a manager training store. Both won highest sales increase (dollar and percent) awards, as well as highest profit increase (one both dollars and percent, one only percent) awards while under my supervision. Responsible for getting controllables in line, increasing sales and productivity, daily and weekly sales reports and P&L statements and reconciliations, hiring and development, and local store marketing.
1993 HRS, State of Florida Tallahassee, FL
FISCAL ASSISTANT II
During my employment with this office we reduced staffing requirements by 5 employees, while decreasing turnaround time in all areas of office from 2-3 weeks to 2-3 days saving the state 330,000. Won Davis Productivity award for State of Florida. Personally handled 4 separate revolving fund accounts and floor supervisor in absence of Acct I. Helped get Comptroller’s office current in warrant photocopy requests to help expedite my office’s turnaround.
1990 TO 1993 Press Box Pub Fort Walton Beach, FL
BARTENDER
Ran shifts including bartending, waiting tables, barback, stocking, monthly inventories, and maintaining cleaning schedules
1987 TO 1990 Big Kahuna’s Waterpark Destin, FL
HEAD CASHIER/ASSISTANT MAANGER
Hired, trained, and scheduled all cashiers for all parts of park. Responsible for all ordering in park (food, beverage, supplies, and equipment) as well as determining product mix. Handled all interviews for potential new product lines. Set up recording/tracking system for sales and sales projections. Handled all cash and deposits
1983 to 1987 Wendco (Wendy’s) Fort Walton Beach, FL
CO-MANAGER
Responsible for hiring and training all new employees, scheduling of employees and managers, ordering all food and supplies, weekly and monthly inventories. Maintaining all controllables, keeping within budget constraints. Set up and maintained daily/weekly cleaning and maintenance schedules along with frequent store inspections.
EDUCATION
1984-1986
Okaloosa Walton Comm. College
Fort Walton Beach, FL
No degree obtained, 1.5 years business admin.
REFERENCES
References are available on request.