Customer Service Professional Experience

JODI RAE MONTOYA

**************@*****.***

406-***-****

HIGHLIGHTS OF QUALIFICATIONS:

Over 11 years of professional experience with the public

Exceptional leadership and customer service

Commitment to job excellence

Detailed oriented, self motivated and confident in decision making

Strong interpersonal skills

EMPLOYMENT HISTORY:

Edgewood Vista, Billings, MT. (2012-2017)

ASSISTANT EXECUTIVE DIRECTOR, CLIENT SAFTEY ADVOCATE, STAFF SUPERVISOR, MEDICAL TECHNICIAN, C.N.A

Eagle Cliff Manor, Billings, MT. (2011-2011) PERSONAL CARE ATTENDANT Kreative Kids PlayCare, Billings, MT. (2006-2010) OWNER/OPERATOR PROFESSIONAL SKILLS AND EXPERIENCE:

LEADERSHIP Managed over 20 employees providing human resources and Benefits. Interviewed and screened new applicants for hire. ORGANIZATION/ Processing payroll and scheduled 20 employees. Handled RECORD KEEPING financial accounts and managed records. Charted medical and Behavioral information. Used specific programs in addition To Microsoft Word and Excel.

CUTOMER SERVICE Built a positive and ongoing rapport with clients and Family members. Worked closely with outside agencies and Efficiently handled all customer complaints promptly and accurately. EDUCATION/ COMMUNITY INVOLVEMENT:

Assisted Living Administration Senior Living U Hershey, PA. CPT - Phlebotomy Adult Education Billings, MT.

C.N.A. Adult Education Billings, MT.