Medical Customer Service

Samuel Albright, BHA, R.T. (R)(T)

**** **** **** **** **, Odessa, FL 33556

*************@*****.*** Home: 727-***-**** Cell: 727-***-****

Health Care Management

I consider myself to be a highly adaptive and reliable professional with exceptional organizational skills and efficiency. I have extensive experience in healthcare and management. I am competent in:

• Healthcare Management • Project Management

• Cost Saving Strategies • Project Setup & Monitoring

• Productivity Improvement Strategies • Department Budgeting

Professional Experience

2007-Present: Lead Tech, Medical Imaging Manager Internship, Radiographer.

Lead Radiographer: Regional Medical Center of Bayonet Point, 12/14 to Current

• Oversee and control x-ray department per second shift including direction of staff and trauma as it pertains to medical imaging.

• Provide front line leadership, mentor staff, Scheduling, and member of hiring team.

Lead Radiation Therapist/RSO: Armstrong Dermatology, 8/12 to 12/14

• Created, launched, and oversee radiation therapy program and acting radiation safety officer.

• Perform Dosimetry Calculations under Ken Morse (Regional Dosimetrist), Treat Skin Cancer, and acting liaison to Dermatologists.

• Oversee Radiation Therapy department and performed radiation therapy.

Medical Imaging Manager Internship: Mease Countryside Hospital, 8/11 to 12/11

• Interned under Shane Smith of Mease Countryside Hospital attending various management meetings and conferences.

• Conducted a current state analysis of HCAHP and Medicare reimbursement, reviewed customer service scores, and interviewed patients and hospital staff.

Samuel Albright, BHA, R.T. (R)(T) Page 2

Professional Experience, Cont.

• Developed an HCAHP project plan to improve communication to patients as it relates to their inpatient medical imaging exams.

Radiographer: Largo Medical Center, 1/07 to 2/15

• Performed general radiography duties such as inpatient/outpatient exams, fluoroscopy, endoscopy, pain management, emergency room, and surgery.

• Super user regarding PACS and CR/DR x-ray machines.

Education

Bachelor of Applied Science in Health Services Administration

St. Petersburg College

January of 2008 to December of 2011

Certificate in Radiation Therapy

Hillsborough Community College

May of 2009 to August of 2010

Associate in Science Degree of Radiography

St. Petersburg College

January of 2005 to December of 2007

Associate in Arts Degree

St. Petersburg College

August of 2003 to August of 2005

Certification

American Registry of Radiologic Technology Department of Elder Affairs

Radiography/Radiation Therapy Assisted Living Administrator

Identification Number: 433078 Identification Number: 141130454

License

Florida Department of Health: Division of Medical Quality Assurance/Bureau of Radiation Control

General Radiographer /Radiation Therapy Technologist

Identification Number: CRT78400

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