salesforce Developer

Soujanya Reddy

217-***-**** ************@*****.***

Salesforce Developer/ Administrator

Professional summary:

Having 3 years’ experience in Salesforce CRM as a salesforce Developer and Administrator.

Dealt with Salesforce lightening.

Experience in working with Salesforce.com Sandbox environments and Force.com IDE.

Familiar with marketing cloud.

Experience in dealing with web service APIs.

Creation of batch and schedule Apex Classes.

Writing code for database related operations such as SOQL, SOSL and DML.

Designing Triggers on Various Objects with respective to the requirement.

Experience in web technologies like HTML, XML, CSS and JavaScript.

Designing of UI pages in Visual force with respect to the Controllers.

Having good experience with User Roles, Role hierarchies, profiles, permission sets and sharing settings to ensure that the protected data is available only to the Authorized Users.

Designing applications and creating objects to them.

Creating tabs with respective to objects.

Designing page layouts and creation validation rules, Record types based on requirements.

Designing work flow rules and Approvals based on respective objects.

Creating records by data loaders as an automation process.

Customizing OWD settings and designing Sharing rules based on requirement.

Customizing reports and dashboards based on user and organizational requirement.

Certifications:

Salesforce certified “Administrator”.

Salesforce certified “Developer”.

Work experience:

Avalon Software Solutions Pvt Ltd, Hyderabad, India. (Jan 2015 to Nov 2016)

COX Automotive- Georgia (March 2017 to Aug 2017)

Professional project profile:

Salesforce CRM Implementation /Order Management / Payments (March 2017 to Aug 2017)

Client : COX Automotive, Atlanta, Georgia

Role : Salesforce Developer

Description:

COX Automotive, we understand that hearing loss is often a unique experience for every individual. We also realize that your lifestyle and specific needs are unique, too. That’s why at COX Automotive, we offer a number of different models for those who choose to buy hearing aids online so that you can pick the one that works perfectly for your particular situation.

Responsibilities:

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Dealt with Force.com API and web services including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

Integrated Salesforce with external master detail using REST and SOAP API’s.

Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.

Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Created and used Email templates in HTML and Visualforce.

Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.

Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and integrate them with the pricing team.

Worked on Salesforce to quick book integration.

Implemented Security Settings and configured profiles and permission sets.

Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Worked with External objects in Salesforce which is another feature introduced with lightening components.

Designed, developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.

Worked on Validation Rules, Workflows, and approval processes.

Developed Test cases for Unit Testing of the Mappings, and also was involved in the Integration Testing.

Created and used Email templates in HTML and Visualforce.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

Integrated all Marketo campaigns with Salesforce, providing segmented dashboards and funnel reports.

Created search layouts to organize fields, custom links, related lists, and other components on record pages.

Performed troubleshooting of various production issues.

Resolving issues related to Governor Limits.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Aviva Life Insurance Company (May 2016- Nov 2016)

Client : Avalon group

Role : Salesforce developer

Description:

Aviva has been providing service and an ongoing commitment to building long-term relationships and also to earn reputation for being a carrier that inspires trust. At Aviva, we take pride in our ability to offer innovative products and services that meet the evolving needs of our customers and business partners alike.

Responsibilities:

Generated Objects, Fields and Page layouts.

Creating Workflow Rules, Tasks, Email Alerts, and Components to suit to the needs of the application.

Creating Different Record Types.

Customized tabs for among different business users groups and centers.

Customized different page layouts and assigned them for different profile users.

Gathering the new business requirements from the client and at the end, getting all the requirements validated by the client.

Created Triggers and Apex Classes as per Business Requirement.

Development of Custom application using Visual force & Apex.

Development of site pages in Visual force using the style sheet provided by Customer.

Deploying the code into different environments and then providing the support afterwards.

Force.com Sites and Portal implementation.

Maintain problem log and defect statistics.

Responsible for creating Users, Profiles, Roles and Sharing Settings. Reports and Dashboards.

Kamineni Hospital Management System (Jan 2015– April 2016)

Client : Avalon group

Role : Salesforce Admin and Developer

Description:

Kamineni Hospital Management System is a Customizable and user-friendly web based software and it has managed Medical Service system to increase Medical institute in an efficient way. It has been designed to automate and to overcome the complexity of this environment and to manage its resources with optimal efficiency, Hospital’s management need to have strong and integrated Hospital Management Software for their day to day operations.

Responsibilities:

Involvement in Creating fields, Objects, Tabs, Apps, Relationships, Record Types, Validation Rules, Workflow Rules, Approval process and Data Management.

Responsible for Configuration of Administration Setup like creation of Profiles, Roles and Permission Sets.

Customizing page layouts for Salesforce standard and custom objects.

Designing Reports and Dashboards.

Worked on the Apex Data Loader tool.

Involved in Customization of Apex classes, Apex Triggers and Visual Force Pages in Salesforce.com

Responsible for migrating data from one Sandbox environment to another Sandbox using Force.com IDE Involved in writing Test Classes.

Education:

Master of Science: Computer Technology, May 2017

Eastern Illinois University - Charleston, IL - 3.3/4.0

Bachelor of Technologies: electronics and communication engineering, May 2015

Sphoorthy engineering College - Hyderabad, Telangana, 3.8/4.0

“Distinction awarded 2011-2015”

Graduate projects:

Created a webpage using HTML, CSS, XML and JavaScript.

Designed a game application during my master’s degree using script languages, adobe animation.

Provided role based features networking concepts like subnet masking- how to exchange information and develop contacts.

Dealt with wiring standards like “Straight through and Cross over” for Ethernet cable RJ45.

Handled SQL programming to interface the application with Advanced Database.

Involved in leadership activities by various motivational concepts and APA formats.

Undergraduate projects:

Smart water level sensor.

Assembled the sensor main board

Smart paroxysm prediction and life saver system.

Microprocessors and microcontrollers are used.

RFID technology is used for transmission and reception.

Software – Embedded C.

An Optical BILBO testing of embedded systems.

FPGA design flow.

VHDL.

Technical Skills:

Programming languages : C, Python, Java, Apex, MATLAB

Web Technologies : HTML, XML, CSS, JavaScript, Visual force.

Operating systems : Windows, Linux, Mac IOS.

Database : Oracle11g (SQL & amp; PL-SQL), MySQL

Accomplishments:

Organized an event conducted by UNESCO, Hyderabad, India.

Worked as a Vice president in student board named "Women community".

Volunteered for Tech summit December 2013.

Organized and assisted various events conducted in my Bachelor’s.

Presented paper on "ATM Controller".

Received 3rd Prize for Robotics Camp.

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