Sales, Administrative & Management

Brandy Nichols

*** ***** **. *********, ** ***** 269-***-**** **********@*****.***

Objective

Seeking full time employment in a casual and professional environment to strengthen both my professional and personal career advancement. Recently graduated with honors and a second associate degree in Business Management & Management and am looking to put them to good use right away!

Education

ASSOCIATES IN BUSINESS MANAGEMENT MAY 2015 WASHTENAW COMMUNITY COLLEGE, ANN ARBOR, MI

Major: Business Management

ASSOCIATES IN BUSINESS MAY 2013 WASHTENAW COMMUNITY COLLEGE

Major: Business Management

MANAGEMENT SUPERVISION CERTIFICATE MAY 2015 WASHTENAW COMMUNITY COLLEGE

Major: Business Management

SMALL BUSINESS MANAGEMENT CERTIFICATE MAY 2011 SOUTHWESTERN MICHIGAN COLLEGE

Major: Business Management

Skills & Abilities

MANAGEMENT

Bar management

Restaurant management

Salon management

SALES

I have worked in retail & service for about 20 years.

Independent Avon representative for 8 years.

Cutco Independent sales representative for 1 year.

Increased salon revenue by $4,000 in my first 3 months of employment.

Set the record for club cards sold in a month, multiple times for my current part time employer.

COMMUNICATION

Saved my previous employer from a very expensive mistake by communicating to him that all of his documents were not correct & then made the necessary changes for him.

Have done several class & job presentations that were very successful. I think the most successful being a “give a hug” day that myself and four other group members held at our college.

Have taken several communication classes in completion of my degrees.

Have worked in the service industry as a hairstylist, a waitress, a bartender, a sales representative and a receptionist.

Proficient in computers and several computer programs.

LEADERSHIP

Currently am the voice for my fellow employees.

Have held management positions in the salon, restaurant and bar industries. In doing so I’ve gained a lot of leadership knowledge such as; leading employees, taking charge in uneasy situations, and handling vendors.

Phi Theta Kappa Honor Society member since 2012.

Experience

SPECIALTY PATIENT COORDINATOR/GREAT EXPRESSIONS/

DECEMBER 2016- CURRENT

Greet patients when they come in, get all paperwork & charts ready daily, verify insurances online & by phone, in charge of our specialty dental appointments & referrals as well as filing all claims with insurance companies for payment & communicating with other offices in regards to patient referrals. Answer phones, scan, fax, copy x-rays & other necessary documents, open & close the office, handle cash & make deposits, complete nightly report. Organize the office & light cleaning.

CHIROPRACTIC ASSISSTANT/FIRST CHOICE CHIROPRATIC/

JANUARY 2016- JULY 2016

Take spinal x-rays & routine exams on clients for the Doctor’s in our office, answer phones, schedule appointments, call & email clients, print, scan, save & file documents into their home destination, housekeeping duties, replenish supplies in adjustment rooms & throughout the office.

WAITRESS/GANDY DANCER-LANDRY’S INC./NOVEMBER 2014- CURRENT

Greet guests in a professional manner, take & deliver guest food & drink orders, sell club cards, up sell to increase bill, be very knowledgeable of all food & drink menu items, cash guest’s out, team lead on parties.

HAIRSTYLIST/FANTASTIC SAM’S/MAY 2014- NOVEMBER 2014

Keep a positive and pleasant attitude, perform requested salon services, sell salon’s retail products and maintain a clean and welcoming environment for customers.

RECEPTIONIST/CUETER CHRYSLER JEEP DODGE/JUNE 2012- FEBRUARY 2013

Answer and operate phone calls on the switchboard, direct calls to the correct department or individual, operate the paging system, send out and deliver mail accordingly, create spreadsheets and other Microsoft Word documents for the company, distribute and grade assessment tests for new employment applicants, train incoming personnel, make copies, fax documents, print and deliver letters to appropriate management and fulfillment of new and used vehicle check-in sheets.

SERVER & BARTENDER/ZEKE’S/MARCH 2009- JULY 2011

Greet and seat guests, establish food and drink orders, deliver complete orders to the appropriate tables, answer phones, tend to the bar, handle cash and lottery, take care of large parties and open and close the restaurant.

BAR MANAGER/VFW POST 1855/MAY 2009- FEBRUARY 2010

Greet and seat guests, establish food and drink orders, prepare and deliver food and drinks to guests, answer phones, tend to the bar, handle all cash and lottery, handled all vendors and entertainment, prepare vendor orders, stock inventory, make sure the post was clean at all times.

SERVER & SHIFT LEAD/LAKESHORE BAR & GRILL/AUGUST 2006- SEPTEMBER 2008

Greet and seat guests, establish food and drink orders, prepare and deliver food and drinks to guests, answer phones, tend to the bar, handle all cash and lottery, handled vendors and entertainment, help prepare vendor orders, stock inventory, make sure the bar was clean at all times.

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