Real Estate Mortgage/Escrow/Title Professional

SEBRENA A. JONES

**** ********** ***** **** 972-***-****

McKinney, TX 75071 *********@*****.***

SUMMARY

Experienced professional with 20+ years of diverse experience in the Real Estate/Escrow/Title Insurance/REO industry. Viewed as a trusted partner and advisor. Broad business perspective and extremely strong business acumen with the ability to architect and drive change. Strong influencing and negotiating skills and tremendous personal energy and edge. PROFESSIONAL EXPERIENCE

Prodigy Placements, (Vendor Resource Management) Dallas, TX 03/2016 – 9/2017 PROPERTY PRESERVATION SPECIALIST - (FHLMC)

● Managed a portfolio of 400+ Freddie Mac REO properties and tasks through queue to completion.

● Approved and if necessary negotiated items in scope of authority for completion, scope is enhanced from Sales Specialist.

● Corresponded with Eviction Coordinators to properly follow state statutes for personal property.

● Responded to client’s requests or questions, via phone, email, portal or fax.

● Coordinated with brokers to ensure property is protected as it relates to client guidelines.

● Performed BPO reviews and tasked for appropriate property inspections.

● Reviewed Preservation and Maintenance invoices

REPAIR SPECIALIST - (FHLMC)

● Managed performance of general contractors, brokers, and other repair related vendors.

● Reviewed and evaluated repair bids and related budgets for REO assets with repair strategies.

● Obtained appropriate assessments, inspections and negotiated repair bids as needed.

● Documented vital notes and communications to HSC Homesteps and beta software currently being tested.

● Interfaced daily with Sales Specialists, Listing Brokers, Management, and other internal/external partners.

● Provided feedback to Sales Specialists regarding alternative repairs needed to bring best return to seller.

● Followed up with broker and contractors as to progress of repairs and to ensure repairs completed as originally bid.

CLOSING SPECIALIST - (FHLMC)

● Managed portfolio of 100+ FHLMC assets, from sale pending to closing.

● Coordinated with Sales Specialists, Title Specialists, and Repair Specialists throughout closing process.

● Advised all parties of asset extensions and cancellations.

● Reviewed HUD- 1 settlement statements for accuracy.

● Guaranteed timely receipt of seller proceeds after closing.

● Supervised closing agent performance and provided management feedback

● Monitored daily reports containing aged, sale pending, expired and closed assets. JLT Law Firm PLLC, Dallas, TX 10/2013 – 3/2016

OFFICE MANAGER/ASSISTANT CLIENT RELATIONSHIP MANAGER ESCROW OFFICER/NOTARY CLOSER

● Facilitated deed preparation and recording.

● Prepared billing for deeds and recording – submitted using LPS system.

● Reconciled accounts receivables/payables to vendors, attorneys, and subcontractors.

● Attended Vendor Conference Calls, submitted monthly reports and calibrated recording issues/delays

● Negotiated with attorneys in various states to assist with deed preparation and/or review.

● Prepared settlement statements for purchase transactions.

● Conducted purchase transaction closings.

● Visited clients regularly to maintain a positive working relationship. Phone 972-***-**** SEBRENA JONES – Page. 2

Ocwen Financial, LLC (Previously GMAC Mortgage, LLC) Dallas, TX 12/2008 - 10/2013 REO CLOSING SPECIALIST

● Performed audits of closing files for accuracy of HUD amounts, signatures and other data.

● Managed/monitored vendor performance based upon property closing turn rate percentages, quality review scores, timely receipt of seller proceeds, monthly rollover reports, under contract reports, 60 day reports and vesting reports.

● Conducted bi-weekly conference calls with vendors to discuss performance, closing issues, monthly scorecard, staffing needs, etc.

● Monitored assets for shortage/overages based on comparison of incoming wires to expected HUD proceeds and worked with accounting to assure timely receipt of funds in and out of accounts.

● Assisted in the resolution of escalated title issues identified, including the review of title reports in order to identify vesting issues that would prevent the conveyance of properties at sale.

● Managed the payment of unsecured supplemental taxes on REO properties and other Special Projects.

● Reviewed resumes and assisted in conducting interviews as needed for additional team staffing.

● Followed up with settlement agents and closing attorneys as to payment and refund of escrow hold back funds

● Assisted Asset Manager with the sale of donation properties to various investors.

● Partnered with escrow, title companies, asset managers and transaction coordinators to ensure the prompt closing of escrow transactions.

Julius L. Thompson P. C. Real Estate Fee Attorney, Addison, TX 6/2006 – 11/2008 ESCROW OFFICER / NOTARY CLOSER

ESCROW ASSISTANT

● Accessed Fannie Mae’s AMN system daily for new title orders, cancellations, etc.

● Marketed Real Estate Office.

● Conducted refinance, purchase, and commercial loan closings.

● Prepared settlement statements for Federal National Mortgage Association (A/K/A Fannie Mae) REO properties, regular sale transactions, commercial transactions and for borrower refinances.

● Interfaced with foreclosing attorneys and servicing lenders to cure title issues.

● Placed new title orders, funded files, wired out all mortgage payoffs, and mailed closing checks.

● Cured title commitments – requested payoffs, homeowner’s association resale certificates, tax certificates, etc.

● Prepared recording and policy packages.

● Mailed closing packages to lenders.

EDUCATION

AA in Office Administration

University of Arkansas at Monticello

Currently pursuing BA

IS EFFICIENCIES

Fiserv Loan Servicing System, Equator Workstation

LPS New Track, Citrix, Loan Sphere, HSC Homesteps, Ramquest

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