Data Entry/Administrative Specialist

LENA FULCHER

**** ******* *****, ****** *** TX **068 -- 972-***-****

********@*****.***

ADMINISTRATIVE PROFESSIONAL

Dynamic administrative professional with over 10 years of progressive experience across a broad range of management functions coupled with extensive clerical functions. Proven ability to combine accuracy, efficiency and attention to detail with strong communication and interpersonal skills. Skilled areas include:

10 key-12,000 kph

Type speed-50 wpm

Microsoft Office-Word, Excel, PowerPoint

Flexibility and poise in high stress

environments

Project coordination

Results driven multi-tasker

Time management – prioritize tasks for

optimal results

Ability to work effectively within a team or

independently

PROFESSIONAL EXPERIENCE

T-Mobile Frisco, TX Database Manager 2011-2015

Conducted daily data analysis within the database. Created work orders and conducted daily system updates by processing supporting documentation. Prepared outgoing leases for execution and maintained an organized filing system. Performed additional special projects as assigned. Credit Pro Incorporated Allen, TX Data Entry Specialist 2009-2010 Maintained integrity of highly sensitive and confidential client information. Reviewed client credit reports for negative line items and created dispute letters. Reported and corrected errors as found in client files. Maintained a daily quota of dispute letters created and updates performed. Horizon House Incorporated Philadelphia, PA Office Manager 2008-2009 Managed employee payroll. Maintained organized filing system. Handled highly confidential client data. Independence Blue Cross Philadelphia, PA Claims Processor 2006-2008 Accurately and efficiently keyed 40-60 insurance claims into system daily. Responsible for maintaining/exceeding daily quota. Performed various special projects with claims as assigned. EDUCATION

Community College of Philadelphia 9/2005-5/2006 COMMUNICATIONS Lincoln University 1/2003-4/2005 COMMUNICATIONS

2

High School Diploma-Received 6/2002

BIG WINS

2012 – T-Mobile: Partnered with Regional Manager to develop a streamlined approach to database updating

2009 – Credit Pro Inc.: Two-time award recipient for creating the most dispute letters within a month

2006 - Independence Blue Cross: Attended additional voluntary training to further my knowledge of insurance claims processing

2003 - Volunteered as a teacher’s assistant for afterschool art program to assist disadvantaged youth

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