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Customer Service Insurance

Location:
Virginia Beach, VA
Posted:
October 14, 2017

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Resume:

Ashley Q Hill

*** ******* ******

Virginia Beach, VA 23451

757-***-****

ac2rfc@r.postjobfree.com

Medical Billing and Coding Specialist

Dynamic, assertive, reputable billing specialist that possess organizational skills, and self-starting capabilities to help submit insurance claims. Successful track record handling complicated assignments. Highly experienced in working directly with insurance companies, healthcare providers, and patients. Proficient in variety of practice management software applications. Dedicated to maintaining strict patient confidentiality.

Key Administration Skills

Medical Terminology

Medical Insurance

Accounts Receivable

Hippa Compliance

Electronic Insurance Claims

ICD-9

ICD-10

CPT

Hcpcs

Microsoft office

Work Experience

June/2014-May/2017 The Therapy Network-Front desk/medical assistant

Managed the facility's accounts receivable reports

handled collections on unpaid accounts

answered patients billing questions

verified patients insurance coverage

February/2011-May2014 Atlantic OBGYN- Billing Clerk

reviewed and appealed unpaid and denied claims

worked directly with insurance companies and healthcare providers

processed claims

used coded data to produce and submit claims to insurance companies

June/2008-February/2011 Holley & Associates- Executive Administrative Assistant

Managing day-to-day operations of the office

Organizing and maintaining files and records

Planning and scheduling meetings and appointments.

September/2005-May/2008 Holiday Inn- Hostess

Welcoming and greeting guest

Ensure that customer needs and desires are met

Manage bookings for rooms, allocate and collect payments

May/2004-August/2005 Circuit City- Customer Service

Identify, investigate and deal with customer issues accordingly

Accept payments for merchandise, make change, and issue receipts

Give customer service information including product and membership details

Education

2014 Centura College, Norfolk, VA Medical Billing and Coding Specialist

2010 Tidewater Community College, Portsmouth, VA Associate of Applied Science



Contact this candidate