Human Resources Manager
Resume:
Bismat H. Nasir, MBA, PHR
Liberty Twp., OH 45011
******.*****@*****.***
Dedicated Human Resources Professional with proven expertise in recruiting and hiring practices, employee relations, personnel development, legal compliance issues, and managerial support. Extensive knowledge, experience and educational background in healthcare administration and healthcare practices.
WORK EXPERIENCE
HR Specialist 08/2016 – Present
Primary Health Solutions – Hamilton, OH
Talent Management Strategist 03/2014 – 08/2016
Primary Health Solutions – Hamilton, OH
•Recruited, hired, and on-boarded physicians, nurse practitioners, nurses, and all other clinical, management, and administrative staff.
•Counseled, disciplined, and terminated staff when appropriate, in accordance with state and federal employment laws.
•Implemented Paycor HRIS and Newton Applicant Tracking System, and trained management staff on how to utilize both successfully.
•Completed and maintained credentialing of all doctors, nurse practitioners, and other clinical support staff.
•Conducted new hire orientation and training for all incoming staff.
•Strategized and implemented retention, incentive, and training programs.
•Maintained all personnel files, I9 forms, credentialing files, etc.
•Verified employment, processed workers compensation claims, and requests for unemployment compensation benefits.
•Created, revised, and implemented all HR policies and procedures.
•Processed payroll regularly for 150+ employees.
Client Services Manager 04/2013 - 10/2013
BAYADA Pediatrics – Raleigh, NC
•Supervised and counseled 60+ Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants
•Recruited, interviewed, and oriented Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants to provide home care and school nursing services to children
•Created, maintained, and updated 150+ client and employee charts daily
•Managed a caseload of 30+ clients by performing various daily tasks such as answering client inquiries, taking referrals, staffing/scheduling, operations and administration, etc.
•Analyzed weekly billing reports and monitored metrics such as gross margin, over time, unfilled hours, etc.
•Utilized strategic planning skills in order to successfully reduce costs such as over time by more than 30% and increasing gross margin by 10% while maintaining efficiency, as well the highest quality of care to clients
•Processed payroll weekly and regularly evaluated performance of 60+ field employees
•Fostered and developed strong, lasting relationships with referral sources and community resources such as case management organizations, local school systems, and hospitals
•Established relationships with Medicaid CAP/C Case Managers, communicated critical information (clients’ care plans, level of care needed, client nursing schedules, number of hours of nursing care authorized, etc.), and made adjustments accordingly
•Created employee retention initiatives and marketing efforts such as monthly raffles, newsletters, scheduling luncheons, etc.
Special Events/Programmatic Intern 05/2012 - 08/2012
American Diabetes Association – Birmingham, AL
•Recruited and enrolled over 600 participants for the “Step Out Walk to Stop Diabetes” and the “Living with Type 2 Diabetes Program,” via brochures, newsletters, phone calls, etc.
•Established relationships with various organizations and businesses including religious organizations, pharmacies, & grocery stores to promote special events and programs
•Initiated and organized “Stop Diabetes Pin-up Campaign” with local pharmacies and grocery stores, which raised over $10,000
•Coordinated fundraising efforts for the “Step Out Walk to Stop Diabetes,” resulting in over $140,000 worth of donations
Assistant Manager/Administrative Assistant 10/2009 - 05/2010
Cross Creek Medical Clinic – Fayetteville, NC
•Obtained and managed prior authorizations
•Answered phones and addressed patients’ concerns to doctor/nurse practitioners
•Assisted in various billing/insurance tasks (creating invoices, filling out HCFA forms, checking eligibility, benefits, etc.)
•Served as a liaison between pharmaceutical companies/medical supply companies and doctor/nurse practitioners
•Created and managed payroll for 10 employees
•Managed office inventory and ordered medical supplies
•Evaluated performance of 5 employees
EDUCATION
Master of Business Administration (M.B.A.) May 2013
Fayetteville State University – Fayetteville, NC GPA: 3.89
Concentration in Healthcare Management
AACSB accredited School of Business and Economics
Bachelor of Arts in Exercise & Sport Science May 2009
University of North Carolina at Chapel Hill – Chapel Hill, NC
HONORS AND AWARDS
•Beta Gamma Sigma – International Business Honor Society (2012-present)
PROFESSIONAL CERTIFICATIONS
•PHR – Professional in Human Resources since January 2016
ADDITONAL SKILLS
•Proficient with HRIS, Applicant Tracking Systems, Electronic Medical Records and Microsoft Office Suite (Word, Excel, Access, & PowerPoint).
•Knowledgeable of healthcare laws (HIPAA/OSHA policies and procedures, etc.), medical terminology, ICD 9/CPT coding.
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