Jeffrey R. Wittrock
**** **** ***** ****, *********** WI
**************@*****.*** 920-***-****
Leader In Manufacturing
Highly Accomplished, detail-oriented Leader, dedicated to organizational growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue. Strong drive for world class customer service and continuous improvement.
SKILLS
• Customer Service • Value Stream Mapping
• Conflict resolution • Budget & Forecasting
• Mitigation & Construction • Process Improvement
• Change Management • P&L/Budget Management
• Lean Implementation • Cost Controls
• Process Improvement • Project Planning & Development
Professional Experience
Service Master Specialty Restoration – Rhinelander, WI 2015 – Present
District Manager
Leader of a skilled team of restoration technicians in the field of emergency mitigation and restoration.
Implemented a solid equipment and chemical inventory locating and control system, driving overall asset control and product usage reduction, thus improving overall profitability by 12%.
Through strong relationship building with property Claims Adjusters and world class customer service, drove divisional growth by 60%.
Developed and implemented an intrinsic job management program and reduced estimating time by 20%.
Drove paperless job management system, thus reducing overall error and billing time by 25%.
Worked closely with reconstruction services in the overall scope development to provide a smooth transfer of claim and no duplication of efforts.
Strong knowledge of all IICRC requirements and proper mitigation protocol.
Becker’s Specialty Coatings - Elk Grove Village, IL 2010 – 2015
Director of Operations – NORTH AMERICA
Leader of Class I, Paint/Coatings manufacturing facilities. 6 direct managerial reports and 85 total employees.
Coordinated manufacturing, Supply Chain, EHS, Quality and maintenance, for North American facilities.
Controlled capital improvements in excess of $3M annually. Accomplishing all projects on time and in budget.
Saved over $600K in 8 months through training & coaching, lean initiatives & process alignments.
Drove the reduction of intermediate SKU's by 25% while strengthening the overall supply chain.
Spearheaded cross-functional initiative to achieve 45% improvement in quality and customer service.
LA-CO Industries – Elk Grove Village, Illinois 2006–2010
Director of Operations
Leader of teams from various business disciplines, including Manufacturing, Packaging, Maintenance, EHS, and Supply Chain.
Managed and reduced annual operational budget of $20M by 20% through labor cost reduction, lean initiatives, Process re-engineering and on-time shipment schedules. Oversaw movement of purchase price trends of raw materials and vendor costs.
Championed all EHS and EPA compliance programs; reducing overall recordable rate from 3.75 to 1.5 & reducing existing hazardous waste streams by 50%.
Brought outsource product manufacturing in house; developed capital request for plant expansion and equipment procurement valued at $3.7M. Resultant reduction of cost in manufacturing each unit by $0.15, gaining margin growth of $825K in 11 months.
Implemented over $1M in annual cost savings initiatives including 5-S, lean implementation, cross functional training and manufacturing synergies.
Avon Products Manufacturing – Morton Grove, Illinois 2001–2006
Manufacturing Manager
Directed the manufacturing processes of FDA, Personal care products using GMP practices; tracked demand and tacit time to process all batches and meet mission-critical packing schedules.
Mentored & coached supply chain leaders to improve planning and forecasting behaviors; coordinated with Materials Management to develop best practices procedures for North America manufacturing sites; reducing overall inventory holdings from $4.5M to $3.6M; improved inventory turns by 20%.
Adjusted manufacturing flow using 5-S & Lean strategies to achieve rate of 17-20 batches per day within 2 months while reducing the need for operations/manufacturing overtime by up to 50%.
Key driver of Process Improvement Team to develop an MES (Manufacturing Execution System) allowing for scanning / tracking of all operations throughout the facility; cultivated an atmosphere of increased communication and synergy; reduce hard copy documents from 25 to 5 and efficiency improvement of 25%.
Fluid Energy Processing and Equipment – Hatfield, Pennsylvania 1993–2001
Manufacturing Superintendent
Leader of world class particle-size reduction facility, toll processor specializing in plastics, food grade, cosmetic, chemical and industrial products.
Improved communications throughout organization through implementation of a solid IT infrastructure and standardization of processes and procedures.
Managed P&L reports for $4M annual operating budget while implementing several capital improvements to drive profitability by 10% - 15% annually.
Drove operational standardizations through value stream mapping, allowing for 20% reduction in WIP, waste and off spec product; improving on-time delivery, quality improvement and increase in customer satisfaction by 50%.
Education
Bachelors of Science: Business Administration 2004
Elmhurst College - Elmhurst, Illinois
3.9 GPA
Course work in Managerial Accounting and Corporate Financial Management.
MBA: Supply Chain Management In-Progress
Elmhurst College - Elmhurst, Illinois
Military Experience
Proudly served 8 years in the United States Marine Corps, achieving rank of E-5 Non-Commissioned Officer. Leader of enlisted personnel within the Avionics field; conducted component-level repair of laser, infrared, and radar systems with a focus on top-notch quality control. Received several awards and accolades, including the Good Conduct Medal, Meritorious Mast Award, and Gulf War Medal.