Customer Service Social Media
Resume:
Victoria Arvanitis
Permanent:
Conestogo, Ontario
N0B1N0
********@*********.**
Employment Skills
Intermediate level in French
Strong customer service skills due to past experience
Solid organization, leadership and time management skills through holding an executive position with Winter Carnival and First Year Project
Able to efficiently use Word, Power-Point and Excel
Education
Wilfrid Laurier University, Waterloo, Ontario, 2015 – present
Honours Bachelor of Arts Program
Université de Montréal, Montréal, Québec, June 26th, 2016 – August 1st, 2016
Explore program
Lived on campus for five weeks, attending classes five days a week
Required to speak French for the full duration of the program
Elmira District Secondary School, Elmira, Ontario, 2010 – 2015
Ontario Secondary School Diploma
Experience
Woolwich Community Services, Elmira, Ontario, June 2018 – Present, Full-Time, Summer Student
Planning events in supporting our community services such as the Food Bank, Family Violence Prevention and the Youth Centre
Seeking out donations for our annual Golf Tournament which is in support of our Family Violence Program
Operated the front desk, transferring calls, making appointments and greeting customers
Theatre Technician, Wilfrid Laurier University, September 2016 – Present, Part-time
Setting up and taking down stage and all equipment
Organizing performers
Managing back stage during performances
The Bay, Waterloo, Ontario, September 2014 – August 2015, part-time
Sales Associate
Assisted customers with purchasing shoes providing excellent customer service
Operated computerized cash register with accuracy
Arranged merchandise displays to present products in most effective way
Worked as a team member to meet store goals
Eggcetra Restaurant, Guelph, Ontario, September 2011 – Present, Part-time
Hostess
Greeting customers in a courteous manner
Work as a team member to seat and clear tables
Perform monetary and electronic transactions
Bartender
Work in a fast-paced environment, ensuring guests are satisfied with food and service
Completed of a Smart Serve Liquor License
Volunteer Experience
Wilfrid Laurier Students’ Union, Waterloo, Ontario, October 2015 - Present
Winter Carnival Coordinator
Hiring Executive Members
Facilitating all executive members
Promoting events through all social media platforms
Facilitating weekly meetings
Winter Carnival Promotional Executive
Promote event across all social media platforms
Organize a week of spirit for the Laurier student body
Assist all members on the team when needed
Attend marketing meetings for brainstorm sessions to creatively attract students
Create promotional videos to attract students to register
First Year Project Team Member
Use organizational skills to create fun events for First Year students
Promote events through social media, word of mouth and posters
Work in a team to run events smoothly and effectively
Wilfrid Laurier Arts Undergraduate Society, Waterloo, Ontario, January 2016 – May 2016
First Year Executive Member
Promoted Arts Gala through social media platforms
Use of creativity when brainstorming décor and logistics of the event
Apraxia Walk for Children, Waterloo, Ontario, September 2011 – September 2014
Assisted with registration of walkers
Created sings to advertise the event
Elmira Maple Syrup Festival, Elmira, Ontario, April 2013
Greeted guests politely as they walked in
Sold tickets for special events
Scholarships and Awards
Most Valuable Volunteer Award, Students Union, 2016
Citizenship Award, Laurier Student Residence Life, 2016
Contact this candidate