Customer Service Sales

Blanca Ruiz Montes

Student

Dallas, TX *****

************@*****.***

To obtain a position which will strengthen my communication skills, as well working with customers and improving customer service skills.

Authorized to work in the US for any employer

WORK EXPERIENCE

Manager

ADVENTURE KIDS PLAYCARE - Dallas, TX - July 2016 to June 2017 Welcomed customers, provided speedy ch3ck ins and check outs. Responsible for over seeing others work as well as children in care. Cleaning and cash handling duties as well. Shift Supervisor

Starbucks - Dallas, TX - June 2015 to January 2016 Responsibilities

Supervised other workers, greeted customers, worked register as well as make drinks. Accomplishments

I was Partner of the quarter within 3 months at the job. I was promoted with 4 months as well. Skills Used

Time management, bilingual, customer service skills. Server

panderia - Las Vegas, NM - July 2014 to October 2014 Provided friendly and fast service to guest. Delivered food and drinks and checked out guest. Hostess

K-Bobs Steakhouse - Las Vegas, NM - February 2014 to June 2014 Responsibilities

Greeted guests, provided seating accommodations to guests liking. Checked out customers in a friendly manner. Handled cash, checks, credit/debit cards and gifts cards. Counted drawer at the end of the night and made record of sales for the day.

Skills Used

Excellent customer service skills

Bilingual skills

Clerk

Roadlink Workforce Solutions - Tolleson, AZ - September 2013 to February 2014 Receive trucks and assign workers to unload merchandize

• Match purchase orders to sales orders and distribute to sales associates for processing.

• Answer calls

• Organize files

• Carry out tasks as assigned by the warehouse supervisor / manager.

• Input information into "MobileTrak" system

• Check in drivers according to appointment and merchandize

• Authorize checks/handle credit card transactions Temporary/Seasonal Cashier

DD's Discounts - Phoenix, AZ - May 2013 to July 2013 Greet customers entering the establishment

• Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits

• Receive payment by cash, check, credit cards, vouchers, or automatic debits

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

• Maintain clean and orderly checkout areas

Server

LandMark Grill - Las Vegas, NM - March 2013 to May 2013 Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Collect payments from customers.

• Prepare checks that itemize and total meal costs and sales taxes.

• Take orders from patrons for food or beverages.

• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.

• Provide guests with information about local areas, including giving directions. EDUCATION

Education Candidate

Luna Community College - Las Vegas, NM

CARL HAYDEN HIGH SCHOOL - Phoenix, AZ

2011 to 2012

SKILLS

Customer Service (5 years), Computer Skills (2 years), Bilingual (10+ years), Organization, Fast Learner, Speaking, Multi-Tasking

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