Cindy Becerra

720-***-****

ac2qxd@r.postjobfree.com

Work History:

Driver – August 2017 to Present – LYFT Services

Practice Safe Driving and safety standards according to Lyft

Provide driving services to clients

Customer Service

Sales

Manage mileage logs, and daily expenses

Enter all logs and expenses into Microsoft Excel spreadsheet

Nail Technician/Esthetician/Front Desk – June 2017 to Sept. 2017 – Apparenza Boutique & Salon, Denver, Co (Booth Rent)

Practice Sanitation and safety standards according to The Colorado Regulatory Agency

Customer Service

Log all expenses, inventory, sales, and profits into Quickbooks, and Microsoft Excel spreadsheet

Sales

Front Desk duties include, Answer phones, schedule appointments, greet clients, sales, and answer questions regarding various services ie.. Hair, Nail, Skin

Gel Polish Manicures & Pedicures

Provide nail care services via Manicures & Pedicures (Male & Female)

Hair Removal Services

Manage my Business. Duties include; Answer heavy phones, schedule appointments & services via Salon Master software, greet & check in clients, order and manage salon supplies, confirm appointments, process clients payments & services via SQUARE, sales, maintain cash tips and deposits slips for the day.

Facials – European, and Custom

Microdermabrasion

Chemical Peels

Facial and Body Hair Removal (Soft & Hard Wax)

Nail Technician - Sept. 2016 to June 2017 - St. Julien Hotel & Spa, Boulder, Co

Practice Sanitation and safety standards according to The Colorado Regulatory Agency

Customer Service

Sales

Gel Polish Manicures & Pedicures

Provide nail care services via Manicures & Pedicures (Male & Female)

Cindy Becerra, 720-***-**** pg. 2

ac2qxd@r.postjobfree.com

Nail Technician/Front Desk – Jan 2015 to Present - Tootsies Nail Shop, Denver, Co

Practice Sanitation and safety standards according to The Colorado Regulatory Agency

Customer Service

Log all expenses, inventory, sales, and profits into Tootsies Microsoft Excel spreadsheet

Sales

Gel Polish Manicures & Pedicures

Provide nail care services via Manicures & Pedicures (Male & Female)

Hair Removal Services

Front desk operations and duties include; Answer heavy phones, schedule appointments & services via Salon Master software, greet & check in clients, order and manage salon supplies, confirm appoints, process clients payments & services, sales, maintain cash tips and deposits slips for the day.

Ratings Research Analyst – Oct 2015 to June 2016 Standard and Poors 500, Centennial, Co

Conducted secondary research via CORE, RDR, RPM, ALM, EMMA, EDGAR, and SEDAR

Entered research findings into CORE database

Utilized strong project management, communication and organizational skills

Collaborated with the Mumbai team (Crisil and Data Assurance)

Reviewed required documentation from internal sources

Analyzed data from within the documentation to add participants and roles to issues in CORE, per Dodd Frank Regulations

Performed independent research and analysis to help determine companies ratings

Maintained weekly deadlines

Maintained records and files by following internal procedures as well as Dodd Frank regulations

Front Desk Receptionist - Aug 2013 to Oct 2014, Denver Transit Constructors, Denver, CO

Effectively manage the front desk and maintain building security

Data Entry - Entered Approved invoices into system for payment, purchase orders, and work orders

Greet visitors and direct them to their meetings and/or training classes

Manage weekly office supplies orders

Maintain accurate inventory records to help reduce costs

Answer multiple phone lines and transfer calls to appropriate employee

Distribute incoming/outgoing mail and manage inter-office correspondence

Create on line shipping labels for UPS, FedEx, & USPS.

Schedule and maintain conference room calendars using Microsoft Outlook

Provide valuable support to variety of departments including Safety, Contracts, and Engineering

Purchasing Asst. - Aug 2003 to Feb 2011 - Corp. Express/Staples Colorado. Broomfield, Co

Provide customer service to outside vendors and warehouse

Place inventory orders for my warehouses via corporate database

Expedite & update purchase orders with ship dates, tracking #’s, Backorder info., and available subs

Help out other team members when needed

Answer phones

Cindy Becerra, 720-***-**** pg. 3

ac2qxd@r.postjobfree.com

Nail Technician/Esthetician - Oct 2011 to present - Self Employed, Denver, CO

Practice sanitation and safety procedures according to The Colorado Regulatory Agency

Customer Service, Sales, Rebook

Gel Polish Manicures & Pedicures (Shellac, INK, Gelish, Daisy, Artistic)

Provide nail care services via Manicures & Pedicures (Male & Female)

Artificial Nail Enhancement application (tips, acrylic, and Gel)

Skilled nail art designs

Licensed to operate and use an electric nail file on both fingernails and toenails, and on Diabetic patients

Able control expenses by keeping a weekly budget and an accurate account of product inventory

European facials, body treatments, hair removal, make-up applications, Microdermabrasion, micro-needling and custom blend facial masks using edible ingredients

Ability to perform a professional skin analysis and recommend professional skin care products and services to clients.

Front Desk/Reception duties, answer phones, schedule appointments, rebook, mail, greet clients, upsell services and product

Skills:

Proficient in Microsoft Office Suite (Word, Excel, and Outlook) SalesForce.com

Data Entry

10-Key by touch

Salon Masters Software

Run Credit Cards

Exceptional customer service skills. Awarded #1 in Customer Service and Satisfaction 7 years in a row by Corporate Express/Staples

Exceptional organizational and detail oriented skills

Ability to work under stress and multi-task without compromising my duties

Utilize social media and email as an effective communication tool

Excellent communicator, Listen and assist clients with concerns and route them to the appropriate department

Positive attitude and disciplined work ethic

Assisted in coordinating office activities

Answer heavy call volume

Fast learner

Able to set and maintain priorities

S&P Corporate Repository (CORE) Citrix Xenapp

S&P Ratings Document Repository (RDR)

S&P Ratings Process Manager (RPM) Edgar

Electronic Municipal Market Access (EMMA) Sedar

Application Lifecycle Management (ALM)

REFERENCES:

Castle Searcy – Tootsies, Owner – 415-***-****

Mary Jindrich – St. Julien Spa Mgr. – 303-***-****

Marion Richardson – Denver Transit Partners (Eagle P3 Project) – 303-***-****

Ady Zouzounis – Former manager at Staples Colorado – 720-***-****

Ericka Franklin – RDT (DTP/Eagle P3 Project) – 720-***-****

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