Customer Service Representative

Kiara Kent

Cashier

Moscow, TN *****

***********@*****.*** - 901-***-****

Seeking to obtain an entry level position with a growth oriented company, offering opportunity for advancement as well as professional development.

Authorized to work in the US for any employer

WORK EXPERIENCE

Dillard's Customer Service Representative/Sales Associate Dillards's - Bartlett, TN - December 2015 to December 2016 Responsible for acting as a liaison between customers and companies. Interact with customers personally on a daily basis to sell products and services.

Utilize computer technology to handle high call volumes. Take placement information such as addresses and phone numbers. Suggest solutions when a product malfunctions.

Assists with orders, refunds or exchanges.

Assists with complaints, orders, error, and account questions. Cashier

Walmart - September 2013 to October 2014

Receive payment by check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts. Resolve customer complaints.

Answer customers' questions, and provide information on procedures or policies Request information or assistance using paging system. Bag, box, wrap, or gift-wrap merchandise, and prepare packages. Material Handler

FedEx - Memphis, TN - March 2011 to July 2012

Operates mechanized ramp equipment.

Meets aircraft and transports packages and freight to sort. Assists in ensuring aircraft, vehicles and containers are loaded/unloaded in a safe and efficient manner. Properly handles packages covered by regulatory requirements Separates packages by service typed and destination in accordance with established procedures, audits size and weight of packages.

Ability to lift 75 lbs.

Scanned packages according to prescribed procedures. EDUCATION

Diploma

Fayette Ware High School - Somerville, TN

2005 to 2008

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