Assistant Manager

MICHELE MATA

****.*********@*****.*** 347-***-****

EDUCATION

HUNTER COLLEGE, CITY UNIVERSITY OF NEW YORK

JULY 2017 NEW YORK, NY

BACHELOR OF ARTS: HONORS SOCIOLOGY (GPA 3.9);

MINOR POLITICAL SCIENCE AND ECONOMICS

RESEARCH EXPERIENCE

HONORS INDEPENDENT STUDY, HUNTER COLLEGE

FEBRUARY 2017 – MAY 2017 NEW YORK, NY

Proficiently used SPSS and advanced Excel worksheets for data analysis and collection.

Created and designed questionnaires on student-athlete participation.

RESEARCH ASSISTANT, SILBERMAN SCHOOL OF SOCIAL WORK

SEPTEMBER 2015 – MAY 2016 NEW YORK, NY

Managed quantitative and qualitative database of participants.

Transcribed dictation of correspondences, manuscripts, and reports.

Conducted literature reviews on parent advocacy in child welfare services.

WORK EXPERIENCE

ADMINISTRATOR AND ASSISTANT MANAGER,

DIRECTOR OF OPERATION’S OFFICE

JUNE 2014 – PRESENT LEVY US OPEN FLUSHING, NY

Provide support to the director of operations in administrative functions, communicating with vendors, p-card, emailing drafts, and Excel spreadsheets.

Operate with the Human Resource Director in the recruiting and hiring process.

Act as liaison between hourly-employees, USTA client, guests and senior management.

Perform annual data analysis for all food and beverage items.

Liable for the legal process of permits.

Coordinate financial and labor forecasts.

Assist managers in various departments with special projects.

Plan and oversee inventory counts.

Document risk management incidents.

HUMAN RESOURCES ASSISTANT, DIRECTOR OF OPERATION’S OFFICE

FEBURARY 2017–MAY 2017 LEVY NASSAU COLISEUM UNIONDALE, NY

Exhibited new-hire training presentations.

Answered various types of inquiries from employees and managers concerning payroll related issues.

Inputted and distributed payroll.

SKILLS

Knowledgeable in CPM, Kronos, Microsoft Office, Micros, QuickBooks, SPSS

Constructing Surveys and Questionnaires

Professional proficiency in Russian

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