Property Manager

Management of Material Resources ● Management of Personnel Resources ● Time Management ● Judgment and Decision Making ● Management of Financial Resources ● Operation and Control ● Operation Monitoring

PROFESSIONAL EXPERIENCE

Owner Operator

November 2007 - August 2017

THE HAZEL CONCIERGE

14915 Shingle Oak Tomball, Texas

Kept and maintained several clients’ homes, businesses, HOA records and meetings and 5 single family rental homes.

Maintained records with QuickBooks accounts receivable/ payables.

Created and inputted data for design files and material specifications; mechanical engineer.

Kept a strict budget for supplies and materials for upkeep on rentals; Status letters, late notices and monthly reports.

Collected all monthly monies (over $100,000.00) for clients and deposit into correct bank accounts.

Personal assistant duties- Shopped, cleaned, tutored in computer skills, ran errands, awaited deliveries, workmen, setting and made travel arrangements, cooked meals, organized homes and business'.

Obtained receipts or signatures for delivered goods and collect payment for services when required.

Housekeeping Supervisor

May 2016 - July 2017

LA QUINTA INNS AND SUITES

6930 FM 1488 Magnolia Texas

Provided leadership and direction for 6 housekeepers. Inspected rooms and hallways to ensure the highest level of cleanliness for guest.

Prepared housekeeper logs and daily room schedules.

Provided direct and assistance in laundry activities.

Trained, motivated, coached, counseled, and disciplined staff members.

Maintained supplies and linens.

Ensured request from guest and management were responded to in a timely, efficient, and friendly manner.

Hostess, Cashier, Guest Experience Captain

May 2016 - June 2017

BUFFALO WILD WINGS

14215 FM 2920 Tomball, Texas

Cashier

December 2015 - May 2016

MURPHY'S GAS

27630 FM 249 Tomball, Texas

Owner Operator

December 2005 - October 2007

ACE PROPERTY MANAGEMENT

Colorado Springs, Colorado

Established rental rates by surveying local rental rates; calculating overhead costs, depreciation, and profit goals.

Attracted residents by advertising vacancies; obtaining referrals from current residents; showing units and explaining advantages of location and services provided. Prepared contracts with residents, negotiating leases; collecting security deposits and applications fees.

Accomplished financial objectives by collecting rents; paying out going accounts; forecasting and preparing annual budget; analyzing variances; initiating corrective action. Prepared reports monthly and annually by collecting, analyzing and summarizing data trends. Prepared time attendance and paying payroll for 15 employees.

Maintained properties, by investigating and resolving resident complaints; enforcing rules of occupancy; inspecting vacant units before and after make ready; completing repairs; planning renovations; maintaining contracts with landscaping and snow removal companies. Maintained the buildings by contracting maintenance services; supervising repairs.

Obtained and contracted new owners for single family, vacation, and apartment communities;

2- Multifamily 400 units, 32 single family and 5 vacation rentals.

Property Manager

September 2004 - December 2005

ACQUIRE PROPERTIES

Colorado Springs, Colorado

Property Manager/ Bookkeeper

September 2003 - September 2004

MERIT REAL ESTATE COMPANY

Colorado Spring, Colorado

Property Manager

November 2001 - September 2003

DUNMIRE PROPERTIES

Colorado Springs, Colorado

Ensured all rents collected when due and posted in timely manner; made sure all that all bank deposits were made immediately and reported to corporate.

Generated all legal action, documents and process in accordance with state and company guidelines.

Provided constant vendor/ contractor communications concerning scheduling, billing vendor relations and certificates of insurance.

Ensured that A/P invoices were submitted to corporate for payment, handle petty cash and all funds.

Ensured all apartments were rented to fullest capacity by utilizing marketing strategies to secure residents.

Resolved all residents’ concerns and requests.

Developed and implemented resident retention programs (i.e., resident’s functions, special promotions, monthly newsletters, and pot lucks socials.)

Complied with all Federal and Local Fair housing regulations and ordinances.

Maintained community appearance and ensured repairs. Made routine inspections and tours of properties.

Ensured all models and market ready units were walked daily and communicated all maintenance repairs as needed.

Hired, trained and supervised all on-site staff in order to achieve operational goals of assigned communities.

EDUCATION & CERTIFICATION

Diploma - G.E.D

1983

Harris County College

Houston, Texas

Certification - Real Estate License

September 2003

Century 21/ State of Colorado

Colorado Springs, Colorado

Certification - Property Manager

March 2005

National Association RPM

Colorado Springs, Colorado

Certification - Certified Apartment Manager

March 2005

National Apartment Association

Colorado Springs, Colorado

Certification - Independent Broker Real Estate License

December 2005

State of Colorado

Colorado Springs, Colorado

TOOLS & TECHNOLOGY

Microsoft Office

Yardi Enterprise

Tenant Pro 7.0

Quick Books Pro

Programming Access Cards

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