Customer Service Data Entry
Resume:
Kim Ann Yager
**** ****** ******* **, ********* NY 12197
***.*****@*****.***
OBJECTIVE: Seeking a challenging position to participate as a team member in a dynamic work environment, provide opportunity to help advance efficiently and productively, make a strong contribution by utilizing, expanding upon related education, skills, experiences and capabilities.
EDUCATION:
ITT Technical Institute, Network System Administration, 2005 Albany NY, 2012 Nashville, TN McKinley College, Healthcare Information Technology, 2010-2011 Fort Collins, Co Branford Hall Career Institute, Medical Billing Program, Graduation 2007 Albany, NY Mildred Elley Career Institute, A.A.S Office Technology, Graduation 2003 Latham, NY SKILLS: Analytical, Clerical, Communication, Data Entry, Interpersonal, Medical Coding & Terminology, Microsoft Office, Multi Task, Organization & Planning, Payment & Collection, Teamwork, Technical, Work Ethic
EXPERIENCE:
AccuStaff Employment Agency, Computer Support Specialist 1, Albany NY, 2013- Present NYS Dept. of Health Statistics/Immunization Unit
Performs high production of data entry, security notification, scanning health documents, filing, excellent customer service, mapping confidential documents accurately. MVP Healthcare, Initial Data Entry Claims Examiner, Schenectady NY 2010-2011 Performs continuous keying of Medical, Dental documents from images on an OCR screen or Vertex application, meets department standards for high production and quality, motivated team player. West Staff/Select Staffing, Clerical 2008-2010, Employer Accounts Services Dept. enrollment procedures, faxes and emails professionally on Macess or Facets application, operate scanner accurately. Performs excellent customer service. Regional Construction, 2014-2016, Double A Siding 2010-2013 TN, Yager & Sons Siding 2004-2009 NY, Owner of a sole proprietor business, provides exceptional craftsmanship, operates equipment professionally, responsible for bookkeeping, hiring and marketing. Outstanding customer service
Community Care Physicians, Health Information Technician, Latham NY 2005- 2006 Organize, manage health information data by ensuring its quality, accuracy, accessibility, security, preparing all medical documents to be scanned into electronic medical records system. Overton, Russell, & Doerr Law Firm,
Medical Collection Representative, Clifton Park, NY, 2003-2005, Responsible for outbound and inbounds calls, process payments, require insurance information regarding debt collections accounts and distribute correspondence to proper units. Document all work and calls performed. Work in a fast-paced office environment. Precision Health Inc,
Medical Billing Specialist/Customer Service Representative/Data Entry, Malta, NY, 2000-2002, Operated MAC to update insurance registration and post payments to accounts accurately, handled correspondence and insert correct data related to insurance claims, communicate third party payers professionally regarding payment, policies obligations and delinquent claims. Baptist Retirement Center, Certified Nursing Aide Program, Graduation 1999, Scotia NY All Metro Care, Personal Care Aide Albany, NY, 1999, Certified Nursing Aide work closely with the medical staff to ensure a patient has provided basic care daily, take note of any changes in the physical or emotional state and develop strong relationships. Personal care aide entails giving care and comfort to patients by attending to their personal needs, ensuring their safety, mobility and general wellbeing. Temporary Assignment Agencies
West Staff, Albany, NY 2008-2010, Ablest Staffing Services Albany, NY 2000, Remedy Intelligent Staffing Orlando FL 1998, Kelly Services Kissimmee, FL 1996-98, Personal Professional Albany, NY 1995-96, Talent Tree Staffing Services Orlando, FL 1994-95 Perform high data entry production of medical/dental claims or order forms, collated business documents, maintained records daily, verified mailed documents and handled checks. New York State Department of Taxation & Finance
Computer Operator 1992-1994, Audit/Account Clerk 1978-1992 Albany, NY Operated IBM & Unisys computer database systems & managed Xerox including troubleshooting, maintained computers and copiers, generated, collated and distributed reports in timely manner. Verified and reconciled accounts, processed payments, post accounts accurately, filing and excellent customer service.
References upon Request
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