Jilene DeNure

Cell 408-***-**** ac2qtt@r.postjobfree.com

OBJECTIVE

I am seeking a position in a reputable company or organization where I can use my vast experience as an administrative assistant. I look forward to working closely with a team of professionals in an effort to take part in while ensuring the company’s continued growth and success.

SUMMARY OF QUALIFICATIONS

Accomplished and resourceful Administrative Assistant with many years of providing comprehensive support in the Customer Service & Administrative fields.

Highly organized and team player with proven ability to remain calm and organized in all work environments

Excellent verbal and written communication

Knowledgeable in Microsoft Word, Excel, PowerPoint and Outlook.

PROFESSIONAL EXPERIENCE

May 2016 – Present San Jose, CA Galleher, Corporation

Flooring Distribution Company - Inside Sales/Will Call/Returns

Answered Inside Sales calls & completed data entry of 50 – 100 orders daily, supported the will-call department and the Northern California outside sales team.

June 2015- May 2016 San Jose, CA Old Master Products

Flooring Distribution Company - Inside Sales/Inventory Specialist/Returns

Answered Inside Sales calls & completed data entry of 50 – 100 orders daily, supported the will-call department and the Northern California outside sales team. Provided support in receiving inventory for the Northern California warehouse.

July 2012 – May 2015 San Jose, CA Cal West HMS Property Management

Property Management Office Coordinator/Administrative Assistant

While supporting the property managers and real estate brokers my daily tasks included but were not limited to: answering phone calls and assisting prospective renters and clients with any and all questions pertaining to company objectives, requirements and qualifying information; preparing all lease documents, scheduling signing appointments and taking part in meeting new tenants and witnessing lease signing. Keeping track of utilities in an extensive number of properties; ensuring they were turned on and off as applicable. Preparing spread sheets, letters and documents for tenants and property owners. Collected rent and security deposits. Scheduled all property showings for potential new tenants.

June 2011 - June 2012 Gilroy, CA North Coast Medical

Medical Supply Company - Inside Sales

While repeatedly achieving top performer status in sales and calls, answered phone calls from clients and vendors, completed data entry task for 100 to 250 orders daily, repeatedly achieving top performer status in sales and calls, tracked all order line complaints, answered questions and resolved disputes in a timely and professional manner. In addition, I was directly responsible for coordinating and tracking all product line returns.

February 2006-May 2011 San Jose, CA Butler-Johnson Corporation

Flooring Distribution Company - Inside Sales/Return Specialist

Provided assistance and support to the outside sales teams, conducted new hire training for all product lines and company computer system, assisted the accounting department with data entry as needed, scheduled sales meetings, luncheons, travel arrangement for management and sales teams, coordinated and tracked returns for 23 different product lines; supported the will-call department, completed data entry of 100-250 orders daily, and maintained data on excel spreadsheets for weekly and monthly reports.

April 2003-February 2006 Morgan Hill, Ca Comcast Cable

Cable Company Call Center - Administrative Assistant

Providing direct administrative support to 4 managers and 27 supervisors; completing and distributing CAE tracking reports, maintaining data on excel spreadsheet for weekly and monthly reports; creating fliers and advertisement brochures for company incentives; maintaining call center equipment; coordinating meetings and travel arrangements for upper management staff; booking venues and securing guest speakers for company team building outings.

April 2000-2003 San Jose, Ca Technology Credit Union

Credit Union Loan Department – Auto Loan Funder

Providing Customer service; Telemarketing dealerships for future business, Knowledge and update of current rate sheets; Auditing and processing of new contracts to loans, Collection of stipulations for completion of loan packages, Verbal verification of employment, Verbal customer interviews for verification of submitted information; Processing of loan funds by check or EFT; Balancing of daily work; Collections of delinquent accounts (First payment defaults)

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