***** ****** ***** ****

Boyds, Maryland *****

301-***-****

ac2qtg@r.postjobfree.com

CAROL HAVELKA – CREATIVE TECH SAVVY BUSINESS PROFESSIONAL OBJECTIVE A position requiring project management, interpersonal communication and management skills utilizing my advanced computer knowledge and creative media production expertise. PROFILE A tech savvy creative and business professional with expertise in the most popular business and media creation software and a 10-year record of running a profitable small multi-media production business

• Motivated, personable business professional

• Ability to quickly assimilate job requirements

• Strong analysis and problem-solving skills

• Able to quickly master new technology

• Experienced in multi-media creation

• Flexible, intuitive and versatile.

PROFESSIONAL

ACHIEVEMENTS

MEDIA PRODUCTION AND GRAPHICS

Innovative production, design, and implementation of an online video on demand media library for a nationally recognized equine facility.

Provided all pre-production and production filming and assisted with editing several equine training DVDs.

Provided editing support for an award winning indie documentary film and produced an award-winning student film project.

Advanced experience with non-linear video editing processes as well as photo editing and manipulation processes to create and develop training, promotional and sales videos and film productions. Provided video services to participants for equine training events, symposiums and shows. Experienced with Graphics Support, including design of web interfaces, DVD/CD-ROM packaging, use and manipulate existing graphics for media in development and undergoing revisions. Created customer training, support communications, documents and short video sequences. Website - design, develop, and maintain web sites for prospective and existing clients and recommend improvements, apply usability and accessibility standards, maintain documentation and provide user support and training. Familiar with Section 508 Guidelines and WAI Web Content Accessibility INSTRUCTIONAL SYSTEMS DESIGN AND TESTING

Contributed to a coordinated conceptualization and design including the application of instructional design principles and assisted with the creation of materials, helps and guidance for foreign language training modules and DVDs.

Assisted with development of system diagrams, flowcharts, mockups and working prototypes Responsible for coordinating quality control testing, orchestrated a change management system. COMMUNICATION

10 years of direct sales and personal marketing success negotiating deals and prices Management of tight deadlines and time constraints Experienced with customer service and support

Easily transcend cultural differences. Accustomed to handling sensitive communications. GENERAL OFFICE

Computer, tech and internet savvy including cloud based storage options and collaborative team building software

Professional written correspondence and presentations Page 2 Carol Havelka 17520 Whites Store Road Boyds, Maryland 20841 301-***-**** ac2qtg@r.postjobfree.com Advertising and marketing documents, social media competency including Facebook and Instagram Support for litigation review, including table and chart generation Research gathering assistance, report preparation and form preparation Customer service skills – ability to analyze and troubleshoot questions and concerns both written and by creating short training video sequences to demonstrate solutions. Excellent phone manner. Advanced competency in business software and office computer operating systems Supervise/Assist with networking installation, configuration and maintenance of office intranet (peer to peer), software installation/maintenance of computers. Provide remote IT assistance and support. SKILLS Advanced competency in Microsoft Office:

(Word, Excel, Powerpoint, Outlook, Visio), Open Office, Google Docs/Apps, Adobe Acrobat Pro. Familiarity with cloud storage and collaborative environments including Dropbox, OneDrive, Teamwork, proprietary database management software and Techsmith Jing to support customer service requirements.

Advanced competency in the most popular multi-media software: Adobe Creative Cloud (Premiere Pro, Media Encoder, Photoshop, Lightroom, Audition, Acrobat, Powerpoint, Adobe C6 Encore), Final Cut Pro, SureThing, Jing & Camtasia, Dropbox, Vimeo, YouTube savvy.

Expertise with video and photo camera setup and operation, lighting and audio setup. Sony NXU5 camcorder, Canon 7D MII, tripod, monopod and shoulder mount stabilization, Sennheiser G3 wireless, tungsten and LED lighting familiarity.

Familiar with multiple website development technologies, experience with designing and maintaining website frontend (Wordpress and plugins, Dreamweaver – HTML/CSS) and performing general backend environments using Control Panel, CPanel. Familiarity with manipulating PHP & Javascript code. Familiar with the eCart eCommerce platform, SSL, Google Analytics, SEO management. Familiar with TeamViewer. Familiar with MailChimp and related email subscription management and analytics. WORK HISTORY VOLTE PRODUCTIONS, LLC, Boyds, Maryland Owner, May 2007 - Present

NATIONAL FOREIGN LANGUAGE CENTER AT THE UNIVERSITY OF MARYLAND, College Park, Maryland Systems Analyst/Software Testing Coordinator, LangNet Instructional Technology Team July 2004 – April 2007

AMERICAN INSTITUTES OF RESEARCH / ESSI, Washington DC Systems Analyst

2000 - 2001

VARIOUS OFFICE SUPPORT POSITIONS, Washington DC, Takoma Park, Maryland 1995 to 2003

FREELANCE SYMPHONIC MUSICIAN AND TEACHER, New York City, Washington DC, Kensington and Takoma Park, Maryland

1978 - 2003

EDUCATION MANHATTAN SCHOOL OF MUSIC, New York, New York B.A. - Applied Violin

SCHOOL FOR STRINGS, New York, New York

Certificate - Two-year teacher training program and upon completion added to faculty UNIVERSITY OF MARYLAND, College Park, Maryland

Graduate Work - Work towards Master in Music Education and was chosen to work as adjunct professor teaching a strings class.

MyMCMedia, Rockville, Maryland

Certificates earned – Field Producer, Studio Technician, Final Cut METROTECH - A+ Certification Training Course, Wheaton, MD METROTECH - MOUS Certification Training Course, Wheaton, MD

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