Product Development C
Resume:
Shannon F . J oyce
**** * ********* * ***, G LEN A LLEN, V A 2 3060
PHONE: ( 804-*-**-**** ********@*****.***
Professional E xperience:
Snagajob
2017
Technical P roduct O wner/Project M anager
● Manage the team’s backlog by working with stakeholders to define scope and prioritize requests to maximize business value while maintaining team’s focus on delivering value, balancing m ultiple s treams o f r equirements a nd s chedules
● Improve communication between the DevOps team and the product development teams to establish p rioritization o f n eeds
● Work with DevOps and supported product development teams to understand technical challenges i n o rder t o m ake e ducated t rade-offs
● Responsible and accountable for the coordination of a multi-team project to ensure successful and t imely d eliverables
● Facilitate t he a gile p rocesses a nd r emoving o bstacles i n w orkflow Markel C orporation
2014-2016
Business A nalyst
● Develop an understanding, map and model current and future business processes to identify risks a nd r ecommend p rocess i mprovements
● Elicit and document project, business, functional and technical requirements via stakeholder interviews, d ocumentation r eview, o bservation, u ser s tories, a nd f acilitating s olution m eetings
● Create and execute test cases for system and integration testing as well as coordinate business user a cceptance t esting. D ocument a nd m anage i dentified d efects t hrough t o d efect r esolution
● Manage s mall t o m edium s cale p rojects e nsuring s uccessful s olution d elivery
● Lead m eetings a nd p resentations w ith t he b usiness a nd p roject p artners
● Deliver e nd u ser t raining, i ncluding d evelopment o f u ser g uides a nd r eference m aterials Markel C orporation
2010-2014
Internal A uditor
● Participated and led audit engagements from planning to reporting and produced quality deliverables t o b oth d epartment a nd p rofessional s tandards
● Partnered with colleagues and stakeholders to evaluate, test and report on the adequacy and effectiveness o f m anagement c ontrols
o Implemented and executed an effective program of continuous auditing for assigned areas, including monitoring of key performance metrics to identify control issues and adverse t rends
Carpenter C ompany
2009-2010
Internal A uditor
● Identified p otential a udit i ssues f rom b asic a nalysis o f t he f inancial s tatements
● Clearly and accurately documented the execution of audit procedures as defined by the engagement o bjectives, c lient's e ngagement h istory, a nd p lanned a udit a pproach
● Planned and performed financial and operational audits of various transactions cycles utilizing the S AP E RP t echnology
Performance F ood G roup I nc.
2007-2008
Internal A uditor
● Planned, organized and performed operational, financial, and specialized audit projects to include the final audit report while working directly with senior management to resolve audit issues
● Identified IT application and general control weaknesses and provided support as part of information t echnology c ontrol r eviews
● Analyzed management’s processes and systems of control to improve on operational effectiveness a nd e fficiency
● Prepared r ecommendations f or m anagement c onsidering m ateriality a nd r isk
● Participated in the development of new SAP ERP to ensure that effective controls are incorporated
Ernst & Y oung L LP
2005-2007
Staff A uditor
● Audited a variety of Fortune 500 publicly traded companies, focusing on the accuracy of their financial s tatements a nd r elated f ootnotes
● Assisted clients’ Financial Reporting teams with the preparation of external reports with the Securities a nd E xchange C ommission, i ncluding F orms 8 -K, 1 0-Q a nd 1 0-K
● Reviewed draft financial statements and external reports to ensure items were reported correctly
● Used technology to continually learn, share knowledge with team members, and enhance work p erformance
Application S kills:
● Enterprise C ontent M anagement S ystems: I mageRight, O nBase T hick a nd U nity c lients, Worksite, A pplication a nd W orkflow C onfiguration, R eporting S ervices
● Systems D evelopment L ife C ycle T ools: C onfluence, H P Q uality C enter, J IRA
● Microsoft O ffice: E xcel, O utlook, P owerPoint, P roject, P ublisher, S harePoint, V isio, W ord
● Other: A S400, E asyVista, Q likView, S AP
Trainings a nd C ertifications:
● Certified S crum P roduct O wner ( 2017)
● Certified S crum M aster ( 2017)
● Scrum F undamentals C ertified C redential ( 2017)
● OnBase C ertified S ystem A dministrator ( 2014)
● ITIL F oundations ( 2014)
● Certification i n R isk M anagement A ssurance ( 2013)
● Certified F raud E xaminer ( 2011)
Education:
Bachelor o f B usiness A dministration, R adford U niversity, 2 005 Double M ajor i n A ccounting a nd E conomics Shannon F . J oyce
9009 S INGLETREE L ANE, G LEN A LLEN, V A 2 3060 PHONE: ( 804-*-**-**** ********@*****.***
References:
Brian K night
*****.******@********.***
Lisa H art
*********@*****.***
Valdean L angenburg
***********@**********.***
Contact this candidate