Michael Knorr

Rincon, GA *****

ac2qs8@r.postjobfree.com

912-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Coca Cola United Bottling Corporation Material Handler March 2017- Warehouse Lead June 2017-

Assisted shift supervisor in the areas of shipping, loading, receiving, warehouse storage, product rotation, inventory accuracy, productivity, quality and safety.

oDetermined work procedures, prepared work schedules, and expedited workflow.

oStandardized procedures to improve efficiency

oAddressed complaints and resolved problems

Traced history of items to determine reasons for discrepancies between inventory and stock control records and recommend remedial actions to resolve

Maintained positive employee morale and positive work environment

Advised employees on care and preservation of items received, stored, and shipped; implement methods and proper use of equipment in handling, storing, maintaining, and shipping stock discrepancies

Operated efficiently to increase productivity while maintaining safety and quality in the workplace.

Trained and directed associates to get the most out of their skills and work toward continuous improvement.

Assigned duties and evaluated work for exactness, neatness, and conformance to policies and procedure

Maintained process procedures and monitored PPE usage, machine compliance with OSHA standards, and all safety procedures

Provided leadership, supervision of work, and compliance with processes and procedures

Given keys to the building and responsibility to run entire shifts without supervision and successfully

Supervisor Capstone Logistics Home Depot Warehouse, Savannah Ga. Aug 2016-Feb 2017

Planned, organized and controlled the activities of teams and/or individuals

Monitored progress of teams and individuals and redirect efforts when goals are not being met

Interacted with employees to provide feedback on performance, progress toward goals and safe work practices

Utilized reporting tools to assess and action on team and individual performance

Sought input from team on methods to improve efficiency, accuracy and safety

Applied job knowledge and functional expertise to assess performance and drive improvement

Sustained an environmental that encourages teamwork and employee engagement

Maintained a professional demeanor while effectively dealing with stressful or difficult situations

Coached on behaviors and performance

Helped employees stay motivated in an ever-changing work environment

Applied a depth of judgement, knowledge and technical skills essential to the job

Administered company policies, procedures and practices fairly and equitable

Drove shift performance to ensure Key Performance Indicators (KPIs) are consistently met

Rail Coordinator Southern States Chemical, Dulaney Industries Jan 2016-June 2016

Achieved customer satisfaction through communication and service

Received incoming phone calls, e-mail, fax

Made sure all pertinent information is received for scheduling shipment. Customer name, requested ship to location, requested delivery date, requested delivery time, strength, mode, purchase order number, quantity, and any special instructions.

Matched confirmation with customer orders, reviewing pricing and delivery date.

Recorded on order on Master Order Sheet.

Input order data into computer system. Computer automatically assigns bill of lading number.

Determined what orders need to be sent out of each location and work with locations on shipping orders.

Reviewed bill of lading and enter weights and analysis in GP system for processing invoice

Verified information entered by each location on bill of ladings (weights, seal # and analysis)

Faxed or scanned bills of ladings and C of A’s to customers upon their request

Attained copies of customer’s specifications for rail customers

Attained and provided Document Controller rail specifications

Reconciled with Shipments during the month and finalized

at month end.

On call for any emergencies or special circumstances that might arise after normal business hours.

Approved and coded all rail freight bills and other bills pertaining to rail cars and send to accounts payable department for processing.

Maintained monthly freight accruals for rail shipments

Maintained receiving spreadsheet on rail shipments

Maintained spreadsheet on rail cars shipping from suppliers

Completed CAR/PAR forms as needed.

Provided Document Controller any customer complaints or feedback that needs to be recorded on “Customer Feedback Log” in computer system.

Saved pictures of acid cars for review.

Processed incoming and outgoing Sulfuric Acid cars – loaded and empties

Ship thru CSX – Follow Procedure.

Faxed and emailed switch orders to Rail Link at wharf

Monitored rail shipments going to different locations

Tracked Rail Car repairs and send “compliance shopping” when needed.

Coordinated with plant on incoming and outgoing loaded acid and sulfur cars.

Ports America Superintendent - January 2013 to April 2015

Assisted in daily shipping operations to ensure freight is loaded correctly to reach cube and stay within weight requirements.

Planned, scheduled, and supervised day to day operations to meet production requirements,

Created, maintained, and improved business relationships with multiple labor unions, steamship lines, and Port Authority management domestically and globally.

Assisted in special projects such as inventory replenishment ensuring accuracy and efficient movement of freight in a timely manner.

Assigned production responsibilities, work plans and schedule requirements to department leads and coordinators to ensure that all jobs are completed

Provided input for the development of the business units’ strategic plans to ensure that cost, productivity, quality objectives/expectations and operational goals are met throughout the department

Tracked and properly recorded overall operation data for budgeting, upper management decision making, strategic planning and financial decision-making purposes.

Accomplishments

Outcome numbers consistently showed the ships I oversaw excelled in both time use and profit margins.

Other superintendents consistently relied on me for help and advice.

Work crews consistently expressed the desire to work my ships.

Distribution Center Management

Schneider Logistics – Savannah Sept 2013-Jan 2014

Monitored and communicated daily with our 3PL provider regarding process control, system issues, and freight open label completion.

Promoted, encouraged and lead employees towards a continuous improvement culture

Maintained positive employee relations by providing an inclusive work environment

Assisted in overall production and payroll computations for the Schneider hourly employees.

Assisted in troubleshooting to solve production process problems with processes and equipment already in operation while minimizing costs and preventing delivery delays

Georgia Ports Authority - Savannah, GA - July 2007 to April 2012

Assistant Manager Rail, Equipment, Container Operations, Live Lift Vessel Operations

Responsibilities:

Scheduling 180-200 truck, crane, RTG and top lift operators to transport incoming and outgoing containers via the port on schedule

Planning space sheets and timing of stack configuration to facilitate efficient movement of containers per trucking, shipping and rail schedules

Coordinating internally with IT, Control Center, stevedores, port police, etc.

Coordinating externally with Rail Link switching company, CSX railroads, Maersk, Hanjin, et.al steamship lines

Safety meeting planning and conducting with direct reports and others

Handling immediate and process requirements of accidents on port with respect to police reports, statements, disposition of paperwork and consequences

Termination and disciplinary conferences with employees as needed regarding rule infractions and work professionalism

External communication with companies dealing directly with port operations such as Ports America, Steamship lines and railroads

Assistant Manager Live Lift Vessel Operations Georgia Ports Authority - 2010 to 2012

Assistant manager Equipment Georgia Ports Authority - 2009 to 2010

Assistant manager Rail Georgia Ports Authority - 2007 to 2009

Kohl's Distribution - Macon, GA - February 2006 to July 2007

Distribution Center Receiving Supervisor

Facilitate daily operations in receiving position at cross dock warehouse.

EDUCATION

Bachelor of Business Administration in Logistics and Transportation

Georgia Southern University,2006

STRENGTHS

Effective and productive communication with employees, upper management outside companies

Problem solving with efficiency and calm in time sensitive, high pressure environments

Firmness and fairness in dealing with employee issues and conflicts and professional conduct in the workplace

Excellent verbal and written skills, to include strong interpersonal skills and the ability to persuade others without creating adversarial relationships.

Overcomes communication barriers.

Motivates others to act.

Proficient in the use of personal computer e-mail systems (Lotus Notes).

Proficient in using computerized database management (Excel) and presentation systems (PowerPoint).

Proven willingness to go above and beyond job requirements to advance the mission of the company, both during and after work hours

Proven attention to detail in all work functions to ensure problems are discovered early and remedied successfully

Single minded focus on the good of the company, advancing the its interests, and enhancing customer service performance

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