Administrative/Management Professional
Resume:
Graham, NC *****
919-***-**** https://www.linkedin.com/in/b-marie-james-6a697337/
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B. MARIE JAMES
OBJECTIVE Administrative and Management professional offering 15 years of solid experience in the military and public sector. Possess an exceptional track record of leadership, management and meeting/exceeding organizational goals. Well versed in developing, interpreting, and ensuring compliance with regulatory guidance. Passionate about quality standards of work and production of an organization while meeting the vision of senior leadership. PROFESSIONAL
ACHIEVEMENTS
NC NOTARY PUBLIC (Exp. 10/2022)
Project management professional course, Alamance Community College, 2017
Development and Implementation of an Enterprise Content Management Solution for the Town of Chapel Hill to include contract negotiation, Chapel Hill, NC, 2014
Development and Implementation of In/Out processing forms and procedures for AZ National Guard Base, Phoenix, AZ, 2007
SKILLS Operations Management
Database Management
Leadership/Supervision
Planning & Scheduling
Electronic Files
Management
Information Security
Excellent Customer
Service
Quality Control
Inventory
Management
Project Management
Microsoft Office Suite
Public Speaking &
Presentations
Verbal/Written
Communication
WORK HISTORY CODE ENFORCEMENT OFFICER II, CITY OF DURHAM, DURHAM, NC 09/2014 - 03/2015
Interpreted and enforced the Minimum Housing Code and applicable City ordinances, NC state statutes, and building codes.
Performed inspections by documenting and photographing violations; inspected vital systems of residential housing; kept notes via a web based application; inspected properties for violations of abandoned vehicle, debris, or weed ordinances; determined safety in accordance with NC state statutes.
Resolved citizen complaints by receiving correspondence and responding in a timely manner; corresponded with parties of interest on commercial and residential properties regarding inspections; requested liens and title searches on properties; maintained contact with utility companies to resolve any safety and/or functional issues.
Monitored progress of repairs and/or compliance activity by conducting hearings with property owners; issued minimum housing permits to contractors for rehabilitated houses; re-inspected properties and documented findings; sent notification letters regarding compliance or violations as required by City ordinances or NC state statute; and issued stop work orders where renovation deviates from scope of work or presented safety concerns.
Finalized non-compliant properties by completing the notification letter process; submitted
“repair-only” houses for review to management for City remediation; prepared documentation for housing slated for condemnation; towed abandoned and junked vehicles and sent required notices; monitored the work quality of contractors.
Page 2 B. Marie James
ADMINISTRATIVE ASSISTANT, TOWN OF CHAPEL HILL, CHAPEL HILL, NC 06/2012 – 09/2014
Prepared and composed correspondence, reports, and other required documents and publications to include processing public information requests.
Managed Chief of Police calendar and organized various meetings for the Chief and other senior members of the department.
Established and maintained positive working relationships with each Town department and the community stakeholders, politicians, university, and citizens.
Maintained and managed confidential and department files, to include personnel, medical and payroll files.
Designed, created and completed administrative and other special projects as needed for Administration, Training and Support Services.
Managed the administrative operations for the Chief of Police, Chief’s Staff, and department, to include payroll and timesheet submission.
Assisted with coordinating assessment centers for hiring processes.
Promoted and maintained good working relationships with other Chief’s assistants in Raleigh, Durham, and Cary as well as key individuals in various law enforcement agencies throughout the state and the NC Department of Justice in order to accomplish goals and objectives.
Processed personnel actions, to include FMLA, Worker’s Compensation and served as HR liaison for approx. 150 personnel.
Consulted and coordinated with each Town department to determine organizational requirements to assist in developing and implementing an electronic document management system Town wide.
Developed and implemented administrative practices to streamline productivity.
Established and maintained positive working relationships with vendors and determined vendor suitability with Town/department needs in mind.
Assisted with coordinating special events and training by reserving venues, scheduling personnel, ordering meals, room reservations, etc.
Involved in $1.3M budget discussions and budget meetings with Finance discussing allocations for the department.
Project Manager for Enterprise Content Management Solution to be implemented Town wide by developing internal administrative policies and procedures, ensuring deadlines were met, preparing a variety of reports and presentations to Town Manager, and making recommendations for problem resolution.
Responsible for writing and submitting Request for Proposal (RFP) for Enterprise Content Management Solution.
ADMINISTRATIVE ASSISTANT, STATE OF ARIZONA, PHOENIX, AZ 06/2005 – 02/2007
Identified and analyzed highly complex problems; used advanced qualitative and quantitative methods and techniques to evaluate the effectiveness of program operations; distinguished between relevant and irrelevant information to make logical decisions; provided solutions to individual and organization problems.
Assisted with managing the administrative operations of the office including time and attendance, budget, accounting and finance, procurement, and property management.
Organized and maintained inventory.
Managed payment program that categorized payments received and payments due to personnel.
Maintained personnel records for over 400 members.
Coordinated administrative actions with other base organizations.
Developed policies and procedures, instructions, checklists and directives.
Input and produced administrative orders for over 250 personnel.
Trained and help organize a uniform orders processing system for over 400 personnel.
Responsible for in-processing and out-processing personnel.
Developed correspondence and reports for senior executive personnel.
Performed office automation duties using electronic mail, spreadsheets, Outlook, Publisher, PowerPoint, etc.
Page 3 B. Marie James
OTHER WORK
HISTOY
GEOSPATIAL INTELLIGENCE ANALYST, US ARMY, SOUTH KOREA 10/2009 – 01/2011
HUMAN RESOURCES SPECIALIST, ARIZONA AIR NATIONAL GUARD, PHOENIX, AZ 02/2007 – 07/2007
EDUCATION &
TRAINING
BS CRIMINAL JUSTICE AND CRIMINOLOGY, ARIZONA STATE UNIV, 2006
NC RECORDS AND RETENTION, RALEIGH, NC
CUSTOMER SERVICE TRAINING (TOWN OF CHAPEL HILL)
CULTURE OF SERVICE TRAINING (TOWN OF CHAPEL HILL)
US AIR FORCE (07/1999 - 09/2009)
US ARMY (09/2009 - 01/2011)
OSHA
AAS CONSTRUCTION TECHNOLOGY, COMMUNITY COLLEGE OF THE AIR FORCE, 2007 REFERENCES ALONZO JAYNES, CHIEF OF POLICE, KINSTON POLICE DEPARTMENT 252-***-****
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CLARENCE HARRIS, CODE ENFORCEMENT SUPERVISOR, CITY OF DURHAM 919-***-**** x 34268
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FAITH THOMPSON, HOUSING DIRECTOR, TOWN OF CHAPEL HILL 919-***-****
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JEANETTE COFFIN, SECRETARY/RECEPTIONIST, TOWN OF CHAPEL HILL
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