Derrick Baah.

**** ********** **

Louisville, Ky 40228

678-***-**** – ac2qhh@r.postjobfree.com

Objective: Results-oriented finance and economics professional specialized in preparing financial institutions for federal and regulatory examinations involving Anti-Money Laundering (AML), Bank Secrecy Act (BSA), Know-Your Customer-enhanced information gathering requirements and the US Patriot Act.

Core Competencies and Technical Skills: Data analysis experience, Memorandums writing, Excel Skills, Leadership experience, Microsoft PowerPoint, Rapport Database, FileNet, Gateway, Oracle, E-Report.

Education

University of Kentucky, Lexington, KY – December 2015.

Bachelor in Business Administration – Finance, Economics (Minor)

Experience

NTT Data Services, LLC March 2017 - Present

Program and Project Management Consultant – Relationship Manager Liaison (Equipment Finance)

Create and review deliverables for accuracy and quality in order to properly report project work and milestone completion.

Performs in-depth research within banking systems as well as other open and closed source systems to investigate customer and transactional activity for a Top 4 US Bank.

Conduct Customer Due Diligence and Enhanced Due Diligence on high-risk clients such as PEPs in accordance with the USA Patriot Act for a Top 4 US Bank.

Participate in the development of deliverable content that meets the needs of the client and contract. Prepare customer accounts for submission to Office of the Comptroller of Currency Audit, as well as conversion of new customer information system

Develop and maintain an integrated project management plan for program progress and coordinated activities across work streams and stakeholders.

Contribute to team by teaching members about project steps, details and nuance and by offering advice when questions are asked.

Conduct process analysis and continuous improvement to meet project milestone, calibrate with the line of business and create project efficiencies.

Monitor team production and quality scores to ensure we meet Client’s Service Level Agreement.

Recognized by senior management as one of the top Analytical Associate, which resulted in a promotion to a new role after a comprehensive company related assessment.

Quality Control Analyst (Anti Money Laundering/Bank Secrecy Act/Know Your Customer – Equipment Finance) May 2016 – February 2017

Auditing analysts’ work on case files for accuracy, completion and compliance with project policies and process standards.

Analyze and interpret multiple screening results and make educated decisions about future client relations

Test case management systems workflow steps

Completing clarification forms in order to obtain case dispositions.

Business Process Outsourcing Associate (Equipment Finance and Corporate Trust Services) May 2016 – February 2017

Data enrichment, document remediation and data conversion for a Top-4 American Bank.

Continued participation on pilot program team in order to conduct tests for new project steps and activities

Complete work in compliance with applicable Federal/State regulations as well as Internal Procedures for a Top 4 US Bank.

Audit, enrich and remediate customer attributes against Bank Secrecy Act and Anti-Money Laundering guidelines.

Collaborate with Customer Identification Program, Bank Secrecy Act and Anti-Money Laundering Investigations on cases, assisting by answering questions and providing details or research items for a Top 4 US Bank.

Recognized by senior management as an equal member of a Pilot Team that helped streamline the Equipment Finance production processing time to meet client deadline needs.

Collaborated with teammates and management to uncover issues related 42000 customer relationships for our clients corporate trust services and explored alternative solutions on how safeguard 2 trillion in outstanding principals.

Reviewed and interpreted financial and legal documentation involving complex ownership structure.

Amazon September 2014 - Present

Customer Service Associate

Team collaboration in a virtual environment and Resolved complex customer issues via email, chat, and telephone.

Implemented solutions and escalated unresolved problems to the appropriate department.

Researched and explored alternative solutions to unique customer needs.

University of Kentucky Survey Research Center August 2009 – December 2015

Computer Assisted Telephone Interview (CATI) Research Associate.

Contacted respondents by asking for their opinions and participation on research projects.

Collaborated with respondents on behalf of the Centers for Disease Control and Prevention, Department of Roads and Transportation, Department of Defense, Environmental protection agencies and other State and Private entities.

Interviewed and entered information into the research computer systems to enhance efficient data collection.

Contact this candidate