Customer Service Sales

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

REFERENCES

SKILLS

BEVERLY ASHTON-RICHARDS

***** ****** ****, **** ******, VA 22485 C: 540-***-**** **************@*****.*** Dedicated and focused clerical who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Proficient in Microsoft Office Suite

2007/2010

Type 40 wpm

05/2013 to Current Human Resource Clerical

Target - Fredericksburg, VA

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files.

Maintained the front desk and reception area in a neat and organized fashion.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

11/2007 to 05/2013 Price Accuracy Team Member

Target - Fredericksburg, VA

Answered customers' questions regarding products, prices and availability. Organized weekly sales reports for the sales department to track product success.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Cross-trained and provided back-up for other customer service representatives when needed.

Informed customers about sales and promotions in a friendly and engaging manner.

07/1983 to Current Beautician

Jackie's Unique Styling Team - Tappahannock, VA

Meticulously entered client and service information when booking appointments.

Suggested and sold salon services and retail products to customers. Clearly communicated with each technician regarding any schedule changes.

Scheduled beauty consultations and hair styling appointments. Helped analyze customers' hair condition to recommend appropriate products and hair care methods.

June 1983 High School Diploma: General Diploma

Westmoreland High School

REFERENCES: Available upon request.

Cash handling

Shipping and receiving

Professional and friendly

Multi-tasking

Careful and active listener

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