Administrative Assistant Microsoft Office
Resume:
LESLIE ARMSTRONG, Admin. Assistant
(P) 403-***-**** (Email) *********.*********@*****.***
Administrative Assistant
Offering over 9 years’ experience working in many different types of offices and possess a Child and Youth Care Worker Diploma. Key areas of strengths include but are not limited to:
Exceptional communication skills
Organization skills
Crisis Intervention/Conflict Resolution
Ability to prioritize and multi-task
Facilitation/Presentation Skills
Reporting/Documentation
Listening/written communication skills
Microsoft Office Proficiency Ability to work under pressure meeting strict deadlines
Community Resources
Ongoing job knowledge with educational opportunities
Emergency First Aid CPR
Maintains office schedule
Management of Development Disabilities
Relevant Employment
Office Administrative Assistant 2014 – 2015
Answered phones; greeted clients
Created and sent out monthly newsletters
Performed various clerical duties (i.e. faxing, photocopying, ordering stock, sort mail, responding to emails, attendance phone calls)
Customer Support 2008 – 2010
Answered phones and assisted clients on different aspects of The Brokers
Workstation Business Management System for insurance brokers all across Canada
Reported daily logs and aided with month end financials
Receptionist 2004 – 2005
Answered phones, electronic mail, typed up letters for others in the office
Various companies, data entry
greeted clients, opened and sorted mail, faxes, ordered supplies
Secretary/Outreach/ Research Assistant 1998 – 2002
Answered phones; greeted clients, opened and sorted mail, faxes, ordered supplies,
Helped clients obtain proper help according to their needs
Provided info about our organization; presented speeches at City Hall
Ensured clients were safe; took clients to hospital if needed
Assisted with organizing, setting up and cleaning after fund raisers
Education and Certificates
Child and Youth Worker Diploma, Keyin College, GFW, NL 2012 – 2014
GED, Keyin College, GFW, NL 2011 – 2012
First Aid/ CPR
Crisis Prevention and Intervention (CPI)
Violence Awareness and Action Training (VAAT)
Applied Suicide Intervention Skills Training (ASIST)
LESLIE ARMSTRONG, Admin. Assistant Page 2
(P) 403-***-**** (Email) *********.*********@*****.***
Additional Employment
Personal Support Worker 2016 – Present
AGTA, Home Instead, Ontario
Assist with the day to day living and chores for 3 clients, Assist with personal care and hygiene
Administer medication and keep a daily log of activities and medication
Child and Youth Worker Kushions Inc. Barrie, ON 2015
Prepared reports or case histories for 5 residents
Implemented life skills workshops
Resolved conflict situations on and off premises
Educational Assistant Brandon School Division, Brandon, MB 2014 – 2015
Helped special needs students with individualized programming
Completed performance and attendance reviews/reports
Worked with children who had learning disabilities and sensory impairments
Nanny Southcomb Family, Virden, MB 2014 – 2015
Got 3 kids up, dressed and ready for school
Took children to school, extra-curricular activities, appointments
Performed light house cleaning, meal prep, shopping
Planned daily activities for while children were not in school
Volunteer Experience
Outside Event Coordinator 2014 – 2016
Strays That Can’t Pay, Virden, MB
Open Camp, Max Simms Camp 2013
GFW, NL
Secretary/Outreach/ Research Assistant 1996- 2002
P.E.E.R.S. Victoria, BC
Royal Canadian Air Cadets 1993 - 1995
Brandon, MB
South & Central Autism Society of Newfoundland and Labrador Work Term 2013
GFW, NL
LESLIE ARMSTRONG, CYCW
1216 Allen St. Airdrie, AB
(P) 403-***-**** (Email) *********.*********@*****.***
References
Bill Hanlon
Principle, Keyin College
3 Hardy Ave, Grand Falls-Windsor, NL, A2A 2P8
Phone Number: 709-***-****
Work References
Fred Pretty
Driver, Bluebird Taxi
Phone Number: 709-***-****
Meaghan Forester
Supervisor, Custom Software Solutions
Phone Number: 306-***-****
Personal References
Colleen Keefe
CYCW, Grand Falls – Windsor, NL
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