Megan Chavez
ac2qev@r.postjobfree.com
Irvine, California
Sales Focused Professional
Education
Concordia University
Bachelor of Science: Industrial and Organizational Psychology May 2017 Graduate
Professional Experience
The Classic Q Restaurant January 2015 – Current
Employee Trainer and Lead Server
• Gained 500+ loyal customer base in Southern California by demonstrating excellent interpersonal skills, a relentless work ethic, and professional networking abilities.
• Provided versatile hospitality skills to thousands of affluent customers from all around the world.
• Obtained brand marketing and promotional experience at management team meetings.
• Improved professional skills by remaining focused on delivering a flawless dining experience.
• Prepared and processed daily sales, inventory, and employee detail reports to management.
• Retained an extensive knowledge of inventory to upsell and maximize earning potential.
• Responsible for training new hires and setting the standards of the organization. Aliso Viejo Country Club November 2011 – October 2013 Server
• Provided elite service for club members and guests, from initiating welcome greetings to delivering final point of contact.
• Perfected hospitality skill set with guidance from management and corporate training programs.
• Demonstrated awareness and compliance of liabilities/laws in the hospitality industry pertaining to food safety and alcohol beverage control (ABC).
Massage Heights October 2010 – November 2011
Lead Lifestyle Consultant, Mission Viejo
• Expanded company’s customer base via brand marketing, and promotional activity.
• Maximized recurrent revenue by improving member retention and club amenities.
• Resolving team member and customer related issues within the organization. Take Back the Neighborhood January 2016 – Present
Event Coordinator
• Strategically plan and operate community events that provide food, clothing, and essentials to the community with the goal of improving quality of life. Skills and Qualifications
• Leadership and Problem-Solving • High Level Multi-Tasking Abilities
• Sales Data and Operational Analytics • Microsoft Office Proficiency References Upon Request.