Service Manager

Parvateesh 678-***-****

***************@*****.***

Professional Summary

•IT Professional with 9 years of experience as a System Administrator and OpenStack Engineer with a focus on OpenStack, AWS, VMware, KVM, UNIX, Linux and Windows systems.

•Excellent hands on experience in OpenStack Environment Implementation.

•Implemented Cloud Infrastructure as a Service environment using open source technology OpenStack to enable portability of cloud services across hybrid cloud environments.

•Infrastructure automation and configuration management via Ansible and Chef.

•Launching Amazon EC2 cloud Instance using Amazon Images and configuring launched instances with respect to specific applications.

•Experience in Amazon Web Services like VPC, EC2, S3, IAM, RDS, Route53, SES, CloudWatch, Elastic Beanstalk and CloudFormation.

•Experience in Installation, Configuration and system Administration of Windows […] Red Hat 5.X/6.X/7.X, Centos 5.x/6.x and VMware 4.x, 5.x, and day-to-day system admin tasks.

•Expertise installing, configuring and testing OpenStack environment (Nova, Swift, Cinder, Neutron, Horizon, Glance and Keystone) on RedHat and Ubuntu distribution.

•Involved in building security model, VPC, Elastic IP for databases on Cloud platform.

•Develop cloud reference architectures, governance policies, security models, and best practices.

•Experience in monitoring/managing VMware ESXi […] and vSphere infrastructure.

•Experienced in Maintaining, upgrading and troubleshooting VMware, KVM Windows-based virtual machines.

•Experience in Design, deploy, and operate OpenStack and SDN based IaaS, PaaS, and SaaS service platform network in multiple datacenters.

•orchestration tools and scripting languages such as Ansible, Puppet, Bash and Python.

•Experience with Chef Enterprise Hosted, On-Premise and Open source in installation, bootstrapping nodes, writing recipes, uploading cookbooks to Chef Server.

•Knowledge of Dockers and linux containers.

•Experience in installation of Docker containers, Docker Files.

•Experience in designing multi AZ deployment of applications in public and private Cloud for high availability and with security.

•Knowledge on the Architecture of Ceph.

•Experience in writing Python function wrappers for automation of data backups, OS installations and modules for cloud.

•Worked on SDLC methodologies like Agile, Waterfall, Test Driven Development, Continuous Integration and Continuous Delivery.

•Experienced in migrating the current environment into a virtual environment using a vCenter converter.

•Experience in launching multiple composite cloud applications using Heat orchestration.

•Experience in setup, configuration, upgrade, maintenance, performance monitoring, and troubleshooting user requirements.

•Good understanding of OSI Model, TCP/IP protocols suite (IP, HTTP, ARP, TCP, UDP, SMTP, FTP and TFTP).

Education and Professional Certification

•Bachelors of Engineering, India

•RHCSA - RedHat Certified System Administrator

•Completed ITIL Trainings and ITIL V3 certification.

Technical Skills Profile

•

OpenStack:

Nova, Glance, Swift, Neutron, Cinder, Heat, Ceilometer, Keystone, Horizon.

Version Control Tools

Gerrit, Git

Configuration management tools

Ansible, Puppet, Chef, Python

Build Tools

Jenkins

Operating System

Red hat 3.x, 4.x, 5.x, 6.x, Ubuntu, SUSE, CentOS, Windows Server 2012 R2/2008 R2.

Database

MySQL, PostgreSQL, DynamoDB, RabbitMQ

Web/App Servers

Apache, Tomcat, Nginx, JBOSS

Monitoring & Metrics

CloudWatch, Nagios, Graphite/Grafana

Professional Experience:

Thrivent, Appleton, WI August 2015 – Till Date

Role: OpenStack Engineer

Responsibilities:

•Integrated OpenStack (Ice house, Kilo) to create software-Defined-Networking tenant and service provider network and routers.

•Implemented automated local user provisioning in VMs created in cloud

•Integrated various plug-in features with OpenStack to deploy various VNF's.

•Having hands on experience in using Heat orchestrator.

•Configured and deployed various Orgs, VDCs and VNF groups in NFVD.

•Expertise deploying various VNF's using Ericsson Cloud Manager and HPE NFVD.

•Expertise in uploading HEAT templates and deploying VNF's using HEAT in ECM.

•Deployed and tested playbooks in Docker containers before pushing changes in Git.

•Performing tape backups, archiving and checking data integrity through Shell Scripts and job automation.

•Deploying the OpenStack components on multimode with High availability environment using Mirantis Fuel.

•Involved in testing of components Neutron (networking subcomponent) and Horizon (openstack dashboard). Tested and verified two major platform releases of Mirantis Openstack.

•Magnum OpenStack Container, Puppet (Cloud Configuration Management), Ansible, CFEngine.

•Worked on Open Daylight as SDN controller and Ceph as SDS in OpenStack.

•Manage partnership with various SDN solutions with SDN vendors.

•Configured Builds on Jenkins with ansible playbooks to perform OpenStack Deployment and Administrative Work.

•Deployed Functest of OPNFV in Docker Containers.

•Deploying the Mirantis cloud components on multi-node with High availability environment.

•CoreOS and Docker tools to simplify software deployments into production environment.

•Experience in writing Python function wrappers for automation of data backups, OS installations and modules for cloud.

•Developed python scripts for creating tenant space including projects, users, flavors, networks and subnets in openstack platform.

•Used Python scripts to onboard new nova-computes (hypervisors) to add more capacity to environment.

•Integrated Ceph manually with OpenStack environment.

•Used contrail vRouter to provide high routing service.

•Worked on Ceph plug-in for Fuel to integrate with OpenStack Environment.

•Implemented automation using python and Bash scripting.

•Cataloged various VNFC templates and VNF designer templates in NFVD.

•Responsible for providing the management, control, and analytics functions to the virtualized network using Open Contrail Controller

•Having experience on Juniper Contrail to solve tickets in multiple environments like creating networks, packet capture on vRouter, bgp peering for new environments and to analyze if all the networks, vRouters are in active state.

•Installation and configuration of virtualization using VMware and KVM.

•Creating security polices for Instances.

•Worked with compliance and information security teams to understand reported vulnerability and plan remediation

•Used GitHub as source code version control system and Gerrit for code reviews

•Worked together with Data Center Operations and Network Security teams in setting up OpenStack Hypervisors across multiple regions.

•Helped Users create VMs in Nova, create public and private networks in Neutron and setup appropriate security groups for security.

•Configure and manage the Swift Object Storage, Keystone, Glance and Flavors.

•Installed and Configured Nagios Monitoring Tool.

•Installed and configured Chef and developed recipes for automated infrastructure deployment of monitoring applications for OpenStack Environment.

•Written Shell Scripts for manual deployment of OpenStack.

•Deployed various services of OpenStack in Linux Containers (LXC).

•Used Ansible as DevOps tool and Git as SCM tool to automate the deployment of infrastructure.

•Integrated Open Contrail in testing environment.

•Familiarity on integrating Pacemaker with OpenStack.

•Very Good Working knowledge of Build scripts & automated solutions using various scripting languages like Shell, Python, Yaml, Ansible.

•Having experience on writing Ansible playbooks and worked on Ansible tower.

•Experience with x86 / x64 Intel, HP other peripherals.

Bridge 2 solutions, Atlanta, GA August 2013 – July2015

OpenStack Administration

Responsibilities:

•Experience in installation and administration of OpenStack components.

•Launched instances from Horizon and Command Line Interface.

•Creation of VM, snapshots and use them based on the requirement.

•Experience in Telemetry (Ceilometer) service for monitoring OpenStack environment.

•Configuring and managing the users and services with the Keystone Identity service.

•Developed python scripts for creating tenant space including projects, users, flavors, networks and subnets in openstack platform.

•Deployed Functest of OPNFV in Docker Containers.

•Deploying the OpenStack components on multimode with High availability environment using Mirantis Fuel.

•Involved in testing of components Neutron (networking subcomponent) and Horizon (openstack dashboard). Tested and verified two major platform releases of Mirantis Openstack.

•Deployed various services of OpenStack in Linux Containers (LXC).

•Implemented automation using python scripting

•Configured Network and storage LUNs according to the design through python and shell automation scripts.

•Worked together with Data Center Operations and Network Security teams in setting up OpenStack Hypervisors across multiple regions

•Used IPtable's and security groups to develop a logical firewall to ensure high security for OpenStack Control Plane applications.

•Configure and manage the Swift Object Storage Service and Glance Image service.

•Creating and managing Cinder volumes from Dashboard and CLI.

•Creating tenants and assigning users, networks, roles and privileges using identity service.

•Deploying the OpenStack components on multimode with High availability environment using Mirantis Fuel.

•Managing VM’s through VSphere web client.

•Implemented the functionality of choosing a particular availability zone in a cloud environment and deploy a VM directly into that zone in OpenStack.

•Manage and troubleshoot the Neutron Networking service.

•Creating bridge networks for internal and external access.

•Implemented configuration management tool using Ansible.

•Experience in managing source control system GITLab.

•Implemented and maintained playbooks for the company using Ansible tower.

Wells Fargo, Minneapolis, MN October 2010 – March 2013

Role: Linux Administrator

Responsibilities:

•Managed AIX server's backups, restores and general system administration.

•Handling the day-to-day Operations, installing software & plugins, apply patches, manage file systems, monitoring performance and troubleshoot alerts.

•Perform a variety of maintenance and end-user support to ensure that all workstations, servers and overall network performance meet the State's standards and requirements.

•Install new physical and virtual servers using VMware Virtual Center and configure hardware, settings, directories, storage in accordance with standards and project/operational requirement.

•Maintained multiple Oracle databases with an Apache/Tomcat web front end.

•Installation, configuration and management of Apache and Tomcat servers.

•Work with DBAs on installation of DB, restoration and performance tuning.

•Deployed Puppet, Puppet Dashboard, and Puppet DB for configuration management to existing infrastructure.

•Provided support for creating user accounts, security privileges to specific users and process monitoring in Ubuntu and RedHat Linux.

•Creating the filesystems using RedHat volume manager and performing the health check on regular basis for all Linux serves.

•Installation of Linux servers for Web Serving, File Sharing, Database, and Subversion.

•Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system processes, viewing system and application logs and verify completion of scheduled jobs.

•Provide Linux System Administration, Linux System Security, Project Management and Risk Management in Information Systems.

•Management of RedHat Linux user accounts, groups, directories and file permissions.

•Day to day processes that allowed for more time to be spent on developing new and improved ways of meeting the needs of our clients.

•Setup of Environments and Networks for new tasks.

•Building & configuring Redhat Linux systems over the network, implementing automated tasks through crontab, resolving tickets according to the priority basis.

•Maintenance of a Linux Firewall System.

•Monitoring system performance, Server load and bandwidth issues.

•Regularly manage backup process for Server and Client data.

Askio Infotech Ltd, India August 2008 – September 2010

Linux/Systems Administrator

Responsibilities:

•Provided on-call support by rotation to provide 24x7x365 support within a 3000 server environment.

•Expert in Datacenter Operations including hardware, software setup monitoring, troubleshooting on a 24 x 7 basis with Tivoli monitoring tool, Remedy, and HP Service manager ticketing Systems.

•Performing change management as per company standards in accordance with the hardware provider.

•Attended team meetings, change control meetings to update installation progress, and for upcoming changes in environment.

•Monitored trouble ticket queue to attend user and system calls.

•Reporting ticket status and communicating with requestors & box owners over Voice Conference Bridges in case of severities.

•Setting up cron schedules for backups and monitoring processes.

•VMware Infrastructure 5.x Installation & Configuration.

•Automated server building using System Imager, PXE, Kickstart and Jumpstart, for Solaris and RHEL Servers.

•Expert in Upgrades, installs, configuration and administration security and monitoring tools on Linux.

•Excellent in patches and packages installation on Linux/Unix Environment.

•Build, configure and deploy Virtual machines and templates.

Contact this candidate