Summary
Skills
Experience
HEATHER MILLER
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I'm a retired soldier
Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert. Assistant Chief Administrative Officer skilled at creative problem solving. Self-starter and independent thinker accomplished in military and civilian lifestyles. Community development
Data collection and analysis
Media relations
PR specialist
Social media
Economic development
Inter-governmental and legislative
relations
Local government background
Public speaking
Exceptional organizational skills
Mediation
Citizen engagement
Project management
Employee relations
Creative problem solver
68X-Behavioral Health Technitian Aug 2012 to Aug 2014 US Army - Bethesda, MD
Prepared registered and certified mail for dispatch. Coordinated port visits and fleet operations domestically and abroad. Reviewed and edited correspondence prior to release and submission for signature. Defused hostile situations with superior negotiation techniques. Performed reconnaissance operations in medivacs to Germany. Logged and filed classified documents. Trained and instructed subordinates and supported units on physical and technical. Constructed field expedient firing aids for infantry weapons. Led an infantry team of 15+ members in combat operations, including providing tactical guidance. Effective decision-maker in high-pressure environments. Managed receipt, storage and issue of ammunition processes. Patrolled areas and allowed restricted area access for authorized personnel. Served as the principal platoon officer for all matters concerning training and the use of all weapons systems. Supervised operation and organizational maintenance of weapons systems and specialized equipment. Worked closely with tenant commands, the naval station and ship security officers. Prepared operation plans and orders to support security of resources and installations. Coordinated training schedules and filed crucial administrative paperwork. Completed multiple fire prevention safety training. Commanded operations post, including personnel, weapons and equipment. Maintained rifles, machine guns, mortars and hand grenades. Directed supporting fire to suppress enemy fire and allow troops to maneuver the area. Supervised location, construction and concealment of infantry positions and equipment. Combat Medic 68W Apr 2012 to Jul 2012
US Army - San Antonio, TX
Loaded and unloaded several trailers each day. Completed a daily pre-trip inspection checklist before first delivery of the day. Selected the most efficient routes in compliance with delivery instructions and fuel policy. Picked up and delivered cargo in a tractor-trailer using knowledge of roads, highways and interstates. Changed tires and installed light bulbs, fuses and tire chains. Checked vehicle's fluid levels and tire Education and Training
Activities and Honors
pressure and scheduled any required repairs. Established long-term customer relationships through prompt and courteous service. Resolved customer complaints and adjusted orders. Verified loads against shipping papers. Operated heavy equipment, including forklifts, stair climbers and pallet jacks. Met and surpassed productivity targets and quality standards. Notified branch management of any vehicle safety concerns and issues. Obtained signatures needed to complete and process all paperwork in a timely manner. Answered customer questions regarding shipments. Verified sales orders before loading and unloading merchandise. Handled merchandise in accordance with product handling standards. Reported any errors found on delivery documents to supervisor. Operated manual and mechanical equipment in a safe and efficient manner. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary. Inspected and maintained gas, oil and water levels as well as tires, lights and brakes. Verified the contents of inventory loads against shipping papers. Obtained signatures on all invoices and credits. High School Diploma, High school 2011
Mulvane High School - Mulvane, KS, US
General, Medical 2012
BAMC - San Antonio, TX, US
Coursework in Business and Communications Student government representative Student government representative
Assisted in Veteran's Honor Flight to Washington D.C. Assisted Wounded Warriors to numerous social events and travels Trained service animals
High achievements in leading soldiers