Jeff D. Young
Camden, New York
Summary
Highly motivated Operations Shift manager skilled in manufacturing, distribution, production and process control. Possess a high degree of integrity, team oriented along with outstanding work ethic and commitment levels as well as strong leadership qualities. Proven ability to develop and motivate managerial and hourly teams.
Highlights
Staff retention Highly organized
Dedicated Relationship building
Team oriented Process improvements
Managerial development Training development
Experience
Family Dollar Stores – NYDC Rome, NY
Operations Shift Manager 9/09 – 11/16
Shift Manager, Inbound and Outbound Operations
Responsible for management of a rapid paced, highly automated 975,000 sq. ft. distribution center that services 800+ Family Dollar Stores. Accountable for developing and maintaining a strong cohesive leadership and hourly team.
•Executed warehouse and distribution management objectives to ensure alignment with company’s overall business objectives and expectations
•Responsible for a managerial staff of eight managers as well as 100+ hourly team members
•Manages day-to-day distribution operations including Case Pack, Non Conveyable, Repack, Shipping, Receiving and Forklift Departments
•Provides hands-on leadership and guidance to managers and hourly team members to promote the absolute highest level of service excellence to the customer
•Trains managers and hourly team members in all operational areas to enhance a better understanding of distribution work flow to allow seamless execution in all areas
•Assists in managing overall operational costs including staffing levels, warehouse supplies, etc. top control and minimize expenditures
•Extensive training in performance management, OSHA, loss prevention, safety guidelines and employee relations
•Establishes daily schedules, set-ups and performance goals along with monitoring performance towards achieving set goals
•Familiar with multiple warehouse systems such as WMS, Catalyst as well as Microsoft Excel, Word and Outlook
Department Manager – Forklift/Receiving 3/2007 – 8/2009
•Managed all 1st shift inbound and forklift responsibilities
•Managed two subordinate managers as well as 30+ hourly team members
•Trained and guided all subordinate managers in both areas
•Participated in and graduated from the Family Dollar Next Step Program for the Operations Shift
Manager position and was promoted upon course completion
•Assisted in the NYDC’s successful bid for the Family Dollar Gibson Cup Challenge
Area Manager – Receiving 1/2006 - 3/2007
•Responsible for all 1st shift inbound receipts
•Managed 10 hourly tea members
•Recorded company record for total inbound receipts and minimum OOS items throughout the most successful Family Dollar DC start-up
•Instrumental in the development and implementation of departmental procedures along with training of the hourly team
Oswego Wire Company Oswego, NY
Fabrication Manager 7/1997 – 1/2006
•Responsible for all fabrication closing operations
•Worked with the Engineering Department as a Process/Statistical Process Control (SPC) Technician
•Developed and implemented SPC training seminar throughout entire facility (100 employees)\
•Set up complete closing operation procedures program to aid in product duplication
•Worked with vendors in R&D of new equipment
•Customer contact
•Inventory control – developed successful inventory control program
•Raw Material Management and purchasing
•Scheduling
•Product evaluation
Spargo Wire Company Rome, NY
Lead Production Foreman 10/1995 – 7/1997
•Responsible for all closing electroplating and drawing operations
•Oversaw four production supervisors along with all supervisory functions
•Monitored all production schedules
•Employee progressions
•Staffing levels
•Developed and implemented SPC throughout entire facility
•Responsible for ISO 9000 internal auditing and facilitated certification and external annual audits
•Product research and development
Omega Wire Company Williamstown, NY
Production Foreman 8/1994 – 9/1995
•Responsible for all 3rd shift closing operations
•Oversaw 35 hourly employees
OWI Corporation – subsidiary of Omega Wire Company Camden, NY
12/1991 – 8/1994
•Die Control Technician
•Electroplate operator
Laribee Wire Inc. Camden, NY
9/1978 – 12/1991
•Die Control Technician/Re-cutter
•Quality Control Inspector
•Electroplate/Silverplate Operator
•Engineered Products Coordinator
•Engineered Products Scheduler
•Machine Operator/numerous types
During management positions with Laribee Wire I had exposure to numerous responsibilities such as:
Computer Input Production Evaluations Statistical Process Control
Training Programs Product R&D Inventories
Raw Material Management Customer Contact Scheduling (Materials & Machinery)
References available upon request