CURRICULUM VITAE
Name : DOROTHY MUTHONI MWANIKI
Telephone : +965********, +965-********
+254********* (Kenya No).
E-mail : *****************@*****.***
Nationality : Kenyan
Visa Status : Residence Visa – Article-18
Language : English, Swahili, Arabic
Gender : Female
Marital Status: Single
JOB APPLIED FOR: CUSTOMER SERVICE POSITION //LOSS RPREVENTION OFFICER//SECURITY GUARD
CAREER OBJECTIVE
To work in a challenging interactive and rewarding environment, which will allow me to harness, utilize and develop the range of my skills to full capacity, and seeks to deliver exceedingly good results for the organization, to achieve quality productivity and efficiency for own benefit as well as that of my employer, in every job I undertake.
PERSONAL ATTRIBUTES AND KEY COMPETENCIES
I am a highly motivated individual confident in my capability to deliver. I am a skilled team builder with a natural talent in leadership.
WORK EXPERIENCE
COMPANY
COMPANY : JUMEIRAH MESSILAH BEACH HOTEL AND SPA KUWAIT
POSITION : SECURITY OFFICER
DURATION : 2016 to date….
Duties and Responsibilities
Coordinating routine works and supervising daily patrols.
Customer Service.
Applying and maintaining site health and safety procedures on daily basis
Demonstrating integrity in all guests, staff and management staff.
Performing security search to contractors as they report to their locations
WORK EXPERIENCE
COMPANY
COMPANY : GHAYA GRAND HOTEL (FIVE STARS)
POSITION : (TEAM LEADER) SECURITY OFFICER
DURATION : 2014 to date to 2016
Duties and Responsibilities
Coordinating routine works and supervising daily patrols.
Customer Service.
Applying and maintaining site health and safety procedures on daily basis
Demonstrating integrity in all guests, staff and management staff.
Performing security search to contractors as they report to their locations.
COMPANY : PALACE HOTEL (FIVE STARS)
POSITION : SECURITY OFFICER
DURATION : Feb 2012 to Aug 2014
Duties and Responsibilities
Performing daily routine checks in the Hotel
Welcoming and directing guests
Recording and issuing name tags to visitors and guests
Applying and maintaining site health and safety procedures on duty.
Reporting and alerting Police and Fire fighter daily basis
COMPANY: EXPERT SECURITY GROUP.
POSITION: SECURITY OFFICER
DURATION: FEBRUARY 2010 to February 2012
LOCATION: SERENA HOTEL- NAIROBI
Duties and Responsibilities
Co-coordinating routine and supervision patrols.
Customer Service.
Applying site health and safety procedures to daily duties.
Searching contractors as they report to their locations.
Check-in counter security.
AWARDS AND CERTIFICATES ACQUIRED - UAE
PROFESSIONAL TRAINING CERTIFICATIONS.
ACK Heart saver first aid,CPR,and AED.
Dubai Protective System.(DPS)
Dubai Police Academic:- Courses- Conflict Management
-Loss Prevention
-Fire fighting
-Crime Scene
-Searching
-First Aid
-Emergency Response.
Basic Aviation training/security profile course
Customer Service
KENYA CINEMA
2011 Jan – Dec 2011: FRONT OFFICE/SWITCHBOARD OPERATOR
Duties and Responsibilities
Welcoming guests
Satisfy customers by giving excellent customer service
Records and book keeping.
ACADEMIC BACKGROUND _ UAE
2013 - : Atlas Computer School-Dubai
Ms Office applications Course.
2000 –2001: Nairobi typing elementary and Intermediate College
2005 –2006: Nairobi Computer College
MS. Windows, word and excel.
CAPABILITIES
Excellence communication skills
Flexible
Self-motivated and oriented
Can work under minimal supervis
Respect for other people’s culture.
HOBBIES
Traveling, Swimming, and Socializing.
REFEREES
Available upon request