ARLENE MIRANDA-MALIPOT
#*** **** ***, ********* **., Bagumbayan, Bulakan, Bulacan, Philippines
E-mail: *************@*****.*** Mobile Number: +639*********
Nationality: Filipino Birthday: October 8, 1982 Age: 34
Professional Profile
Dedicated, focused, well-organized and a competent employee with an excellent knowledge on MS Office applications.
Exceptional capacity to multitask; manages completing priorities.
Outstanding interpersonal and communication skills.
Known to have skills on invoice handling and supplier data management.
Work Experience
Finance Associate, GPRO Finance
MAERSK Global Service Centre, Inc., Pasig City, Philippines
February 2010– April 16, 2017
Register new vendors in RFMP BG/BI.
Updates details of existing vendors in RFMP BG/BI.
Validates SCP reports versus the request forms and supporting documents on a daily basis.
Handles all kinds of mails from BA.
Handles creation of new suppliers from invoices tagged to dummy vendor 896.
Handles audit of banks from invoices vs. the banks on the system for existing suppliers.
Requests for vendor registration of service invoices.
Requests for vendor updates of bank details.
Handles queues from Verify, W up to H processes for all locations.
Gives sessions/trainings for overall processes of the Vendor Team.
Produces production log sheets for the vendor team.
Produces time study for vendor team.
Updates SAP numbers in G9 screen.
Sends email to CPHPURITS for communication updates.
Assists on requesting through e-vendor for counterparts.
Key Accomplishments:
Implementation of my Kaizen project “Streamlining of Validation Process and Record Keeping”.
Provide SOPs for 896 Vendor Creation, BA Handling, Adding of Banks and Validation processes.
Provides process flowcharts for 896 Vendor Creation, BA Handling, Adding of Banks and Validation processes.
Documentation Associate, GPRO
MAERSK Global Service Centre, Inc., Pasig City, Philippines
May 2009 – February 2010
Register quotations and order confirmations in RFMP.
Handles inquiries for stores requisitions.
Handles ordering of reefer spare parts.
Handles follow-up calls for outstanding orders and expected orders.
Handles inquiry and order reminders.
Documentation Associate, CTM
MAERSK Global Service Centre, Inc., Pasig City, Philippines
December 2007 – May 2009
Updates MAR’s with contract prices per locations.
Updates validity for every contract
Customer Service Representative
RMH/NCO Group of Companies, Quezon City, Philippines
August 2006
Provides quality customer service for inbound calls for US.
Handles AT&T directories for address and phone numbers / online directory.
Handles calls with the set time frame.
Call Center Agent
Havenlink Solutions, Inc., Pasig City, Philippines
May 2006
Provides quality customer service for outbound calls in US
Handles sales of magazine subscription for CEO, dentists, farmers and hospitals.
Cashier
RK Enterprises, Florida, Pampanga, Philippines
September 2005
Provides quality customer service.
Responsible for cash register.
Handles sales and assists on organizing products.
Encoder
Editha Santiago Accounting and Auditing Firm, Sta. Maria, Bulacan, Philippines
December 2004
Encodes monthly Accounts Receivables and Accounts Payables for Hiyas Bank.
Assists on tallying of monthly AR and AP of the bank for the whole year of 2002 and 2003.
Cashier
South Supermarket, Malolos City, Bulacan, Philippines
April 2003
Provides quality customer service.
Responsible for cash register.
Education
Bachelor of Science in Mathematics major in Computer Science (April 2003)
Bulacan State University
Malolos City, Bulacan, Philippines
Awards and Achievements
2009 STAR Awardees’ for March (CAT Team, BSS)
2011 STAR Awardees’ for July (Support and Finance, PurLog)
2011 Grand Winner of PEX PurLog Competition 2011 (MAERSK)
Organization
2009 MAERSK’s MAC Representative for PurLog
Trainings and Seminars
2002 A2G Computer Center Training (Balagtas, Bulacan)
2004 INFORMATIC’s Info-Demo Seminar in “CORELDRAW” (Malolos City, Bulacan)
2006 RMH/NCO Group of Company’s Call Center Training (Quezon City)
2011 WARTSILA’s Services Familiarization Course (Subic Bay Freeport)
2012 PurLog Staff Introduction to Vessel Familiarization Training (MAERSK)
2015 Grammar Matters
2015 Presentation Dynamics
2015 Across Cultures
2015 Stakeholder Management
2015 Speak Smart
2015 Manners at Work: A Guide to Corporate Behaviour
Computer Skills
Microsoft Word, Excel, PowerPoint, Access
References
Shey Camasis
Team Leader, GBU Finance
MAERSK Global Service Centre, Inc
+63(2)6898915
Mary Jane Gopez-Ramos
Manager, GBU Finance
MAERSK Global Service Centre, Inc.
+63(2)6898915
Edgar Quinagoran
Project Team Leader
MAERSK Global Service Centre, Inc.
+63(2)6898915