Customer Service Data Entry

Objective

To obtain a position in a safe office environment where my administrative skills may benefit company productivity along with my own personal growth.

Experience

Sentinel Offender Services, January 2016–January 2017, 3565 MLK Jr. Dr, Atlanta, GA 30331#800-***-****. Call Center and Warrant Officer

Processed client credit card payments over phone in computer Sentrak and Heartland programs

Issued Warrants for clients out of compliance of their Court Order

Handled confidential information

Doggie District Pet Resort & Training Center (Daycare), September 2015 – December 2015

407 E. Silverado Ranch Blvd., Las Vegas, NV 89193 Ph. 702-***-****

Hound Hostess (Front Desk Receptionist)

Provide excellent customer service for our four-legged fur babies and their parents

Moved out of US Country, April 2012 – September 2015, Tahiti, French Polynesia

Home-Maker, Appreciation of learning Tahitian Culture

Pacific Administrator Inc., December 2007 – April 2012, 1440 Kapiolani Blvd., #800 Honolulu, HI 96814 Ph. 808-***-****

Support Clerk and Administrative Assistant

Provided clerical and secretarial support for our Board of Trustee Members

Bookkeeping, filing, preparing of meeting agenda booklets

Utilized Microsoft Outlook and Microsoft applications such as Word and Excel

Hilton Grand Vacations Club, July 2006 – August 2007, 2003 Kalia Rd. Lgn Twr, Honolulu, HI 96815 Ph. 808-***-****

Marketing Tour Coordinator Team Leader

Detailed oriented, ensured information is accurate and work was completed in a timely manner by 12-member Marketing team

Aloha Airlines, December 2004 – July 2006 P.O. Box 30028, Honolulu, HI 96820 (Office now closed)

Customer Relations Representative and Reservation Agent

Processed customer complaints and/or commendations

Handled telephone request for airline reservation and car rentals

Hilton Grand Vacations Club, April 2001 – July 2004, address same as above

Marketing Guest Service and Senior Tour Coordinator

Data entry, reservation call center, coordinated hotel guest schedule of Timeshare presentation

Conducted daily, weekly, and monthly tour data for accuracy

Education

BYU-Pathway Worldwide; Online classes January 2017; currently enrolled

Leeward Community College 1996 – 1998; incomplete

Hawaii Pacific University 1994 – 1995; incomplete

Lahainaluna High School 1990 – 1994; Diploma, Graduate

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