Data Entry Customer Service

KRISTENA LOUISE FRICK

**** *. ****** **. *******, AZ. 85032

602-***-**** **********@*****.***

SKILLS:

•Provided great customer service skills

•Managed alerts for residents needing assistance

•Compiled all faxes for filing

•Data was entered into excel spreadsheets for the Sleep Studies

•Received incoming calls pertaining to making reservations for guests

•Compiled all of patient's medical records for scanning

•Made outbound calls to verify that the information on file is correct

•Data Entry

•Microsoft Word

•Microsoft Excel

•Typing 45 wpm

•Alpha-Numeric 6500 99% accuracy

•10 key 8200 KPH 99% accuracy

EDUCATION:

•AA degree University of Phoenix, 2010

EXPERIENCE:

CIOX Health, Phoenix, AZ May 17 - Present

Electronic Medical Records Processor

• Pulled medical charts from secure site

• Sent patient charts to server with encryption

• Data entry is performed

• Fine attention to detail

AVISTA Senior Living Feb 17 - May 17

Receptionist

• Greeted visitors

• Managed alerts for residents needing assistance

• Sorting and filing of employee and resident files

• Compiled all faxes for filing

United Healthcare for Equity Staffing Sep 16 - Dec 16

Customer Service Representative

•Took incoming calls from members for Medicare questions about their coverage and services

•Data entry was performed

Carl T Hayden VA Medical Center for Calloway & Associates

Medical Support Assistant Nov 15 - May16

•Patient scheduling for the Mental Health Department

•Sorted and archived all incoming faxes

•Worked with VISTA & CPRS programs

•Made outbound calls to patients to inquire their interest in special mental health classes at the VA hospitals

•Data was entered into excel spreadsheets for the Sleep Studies

Best Western for Aerotek Jan 15 - Jun 15

Reservation Agent

•Received incoming calls pertaining to making reservations for guests

•Accurately entered guest information when creating the reservation

•Cancelled reservations upon request of guest

•Data Entry was performed

ESI for Remx Staffing Dec 14 - Dec 14

Mailroom Clerk

•Compiled all of patient's medical records for scanning

•Scanned confidential patient medical records

•QA records for accuracy

Cognizant Technology Solutions for Req. route Mar 14 - Sept 14

Data Coordinator

•Worked on campaigns for military insurance

•Entered physician demographics into the data base

•Searched locations of doctor's offices

•Made outbound calls to verify that the information on file is correct

•Data entry was performed

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