Quality Control/Data Entry

HIGH APTITUDE SKILLS

●Business Management and all areas of product and work task matter

●Bilingual (Spanish) (Portuguese)

●Adapt to all areas of the workforce

●Team Player and take assignment orders accordingly

●Detail oriented and able to work fast and efficiently

●Manage Pitney Bowes mail machine

●Excellent organizational and interpersonal skills

●Ability to analyze administrative procedures

●Federal Interim Clearance

● Data Entry processor

● Type 40 – 55 wpm

●Experienced in 5 – 10 ext. line switchboard system

●Proficient in Microsoft Office and Outlook

Capable of 35-45pd product lift

WORK EXPERIENCE

FCI Federal (Contract) Quality Control Inspector Dec. 2015-April.2017

Department of Homeland Security & Immigrations

●Manage corrective actions and process improvement with auditing projects.

●Attend weekly meetings regarding process improvement issues, recommendations and provide statistical results of inspection findings to management level personnel.

●Assure consistent quality of production by validation processes and providing proper documentation.

●Supervise and manage over 30 employees and provide leadership development training.

●Maintain product quality by ensuring company compliance and surveillance.

●Investigate and scrutinize complaints, violations and provide written short/long term corrective action recommendations.

●Assist with technical instructions and/or operating procedures. Serve as a liaison between the contractual staff and the customer.

●Compiled and analyzed the Quality Inspection results to identify the source of the problem and trends.

●Assist in the developing initiatives to improve quality within the defected area.

Assist the Contract Performance Analysts with preparation of reports and procedure planning.

FCI Federal (Contract) Data Entry Clerk May 2005- Dec 2015

Department of Homeland Security & Immigrations

●Processing documentation for government officials, forwarding secured alien information through systematic procedures.

●Conducted Name Searches of records, files and system archives, using (C.I.S) to address Department of Homeland Security officer’s needs.

●Quarterly audits of all the active and classified files

●Utilize the Central Index System (C.I.S) and the National File Tracking System (N.F.T.S) on a day to day basis. Requesting regular and confidential files,

●Extensive client contact also serve as translator

●Experience in using the Inter-agency Border Inspections System ( IBIS) for confidential, classified and restricted data background checks of file

●Drafting a variety of written communications, locating and preparing logs, receiving and assisting customers.

●Exercises writing and editing skills in preparing written documents.

●Updating the necessary system on classified information due to request of agents or required by status of the aliens file.

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