Customer Service Administrative Assistant

Suzanne Wubbena

***** ******* * ****: 319-***-****

Allison, IA 50602 ***********@*****.**

SKILLS AND ABILITIES

Computer skills

Flexible schedule

Van / bus Driver

Musical experience

Uphold confidentiality

Strong team player

Projects a positive image

Proven organizational skills

Calendar planning

Listening / problem solving skills

- Interpersonal / communication skills

- Newsletter planning

- Cleaning

- Managing staff and building

- Budget funds

PROFESSIONAL EXPERIENCE

Published monthly event calendar and Newsletter

Coordinated transportation for external events.

Scheduled / conducted monthly planning meeting and daily internal/external activities.

Coordinated / supervised planned outings and coordinated parties.

Maintained inventory of event equipment / supplies.

Set up / scheduled hours in a timely manner and posted on calendar.

Composed articles / promoted events to be in monthly newsletter.

Updated member / employee directory / filled in other areas as needed.

Provided customer service / professionally answered phones.

Planned, developed programming and events

_ Menu planning, assistance with meal prep, preparing food

Community Liaison Valley View Greene, Iowa 09/17 till now

Activity Director Clarksville Skilled Nursing and Rehab Clarksville, Iowa 06/ 15 -09/17

Activity Director Denver Sunset Home Denver, Iowa 03/15- 6/15

Manager Waverly Senior Center Waverly, Iowa 07/12- 01/13

Resident Specialist CBS Bremer County Waverly, Iowa 06/12-07/12

Life Enrichment Coordinator Parker Place Parkersburg, IA 07/11-12/11

Activity Director Tripoli Tripoli, IA 03/06-07/11

EDUCATION AND CERTIFICATIONS

Certified Activity Director Hawkeye Tech Waterloo, IA 1999

Certified Home Health Aide NIACC Mason City, IA 1998

Class C CDL w/ Passenger Waterloo, IA

HS Diploma Allison- Bristow Allison, IA

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