Customer Service Real Estate
Resume:
Professional Resume of
Tony M Hensley
Tulsa, OK 74107
************@*******.***
Career Experience
Internet – Research Analyst, Writer, Web Design
**** – 2017
Self Employed
Core Skills
• Research Analyst,Writer, Blogger on a very wide variety of subjects with special attention to Content SEO
• Web Analytics – Extensive internet research and results evaluation; data-mining, data entry
• Website Design (WordPress) with emphasis on SEO and SEM
• Content Marketing – Personal Development, Retail, Lifestyle, Skills Assessments
• Emphasis on Social Media Marketing and interaction across major platforms including Facebook, Twitter, Google+, Instagram, Pinterest, LinkedIn, etc.
• Maintained a fully functional, secure and technically updated home office.
• Operating Systems Windows (XP, 7, 8.1, 10)
Office Manager-Administrative Assistant - Legal
2000 – 2014
• Office Manager - Coordinated all aspects of a law practice which included but not limited to: Family Law, Probate, Real Estate Law, Eminent Domain, Estate Planning, Investments
• Accounting & bookkeeping including client trust & investment accounts
• Research Analyst - Extensive legal research of a very wide variety of subjects extensively utilizing internet research and data-mining
• Maintained and managed multiple client files in a timely and secure manner, meeting all time constraints for court filings.
• Provide client customer service via chat, email, phone, sms, etc.
• Worked in our main law office as well as an off-site home office for fourteen years with remote computer and file access to interface with main office, other legal counsel, clients and databases.
• Transcribe client intake notes, counsel and co-counsel meetings, expert witness meetings, review depositions inserting comments and other notations, etc.
• Client interviews and intake. Case, Business and Financial Consulting.
• Draft all typical pleadings and court related documents
• Attention to detail along with successful customer/client service was a must. Other Experience
1+ years customer service – telephone account support, Real Estate Title, Petroleum Landman 10 yrs Skills
MS Word, MS Excel, MS Outlook, Typing 50wpm, Wordpress, QuickBooks, Bookkeeping/Acctg Office Management
Education
General college courses and continued education including accounting, business law, real estate law, psychology, journalism, Social Media Marketing Certificate
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