ROCHELLE LAURIA HENFIELD

KAARL WAY, CHURCH HILL SUB, NASSAU BAHAMAS

242-***-****/242-***-****

Objective

With over 13 years of creative organizational development experiences in devise workplace enviroment.Also experience preforming Human Resources duties. Administration supervision, employee training, planning and delegating skills, Recruitment Services,Case management and Job Development with a team of over 200 persons and more. Advocacy in will diverse organizations and Ministry for at-risk teens, Am seeking position in a well –established organization that would allow me to make a positive contribution and hone the skills that I have.

Key Skills

Employee Training

Time Management

Conflict Resolution

Mentoring

Organization and Delegation

Giving Feedback

Communication Skills

Planning and Implementation Skills

Leadership Skills

Life /Marriage/Family Coach

Customer Service/Self Development

Job Placement/Development

Excellent knowledge of administrative and clerical procedures

Proven record of performing clerical duties such as scanning, photocopying, and faxing

Great at writing letters and creating promotional flyers

Basic Computer Skills (Microsoft Office, Word, Excel, Publisher

Work Experience

BUYDC/CARICOM 2017

Program Co-ordinator/Job Developer

Implement the Employability curriculum

Train Employability skills & Job readiness

Networker/Job Placement/Job applications

Mentor/Evaluate/Follow ups

YOUTH BUILD BAHAMAS PROGRAM 2016-2017

Case Manager/Job Developer/Recruiter

Recruitment of students

Plan coordinate service to the at-risk student & Families

Council/Mentor

Assess all the students needs.

Work with Government Agencies.

Facilities court or other service.

Provide to create plans for well being both, mental & physical.

Communicate with students /and with others on their behalf.

Passionate to the needs of Students.

Help guide them in making positive decisions.

Job creation/Partnership/Self Employment skills

Collect evaluation of program experiences.

Maintain files case notes/appropriate documentation about client progress.

Assist with Job readiness skills

Job search strategies

Resume &cover letters/Prepare for interviews

Job search work shops.

Identify placement needs/referrals/volunteer, hire full time experience etc.

BAHAMAS URBAN YOUTH DEVELOPMENT CENTER 2014-2017

Office Assistant /Job Developer/Recruiter

Job Readiness Skills

Employability Skills

Recruiter for Program

Job Placement

Event Planer

Cook hot meals

DEPARTMENT OF LABOUR 2011-2012

Office Assistant

Greet Customers in a professional and friendly manner

Make up documents & vouchers

Organized office & Filing

Answering and directing calls

Make appointments for Assistant Director

Make reports for Assistant Director

Bank Deposits

Enter Data

Unemployment Listing & Mock Interviews

EASTER HOUSE HARBOUR ISLAND 2009-2011

Personal Assistant/Property Manager

Oversea property and House

Look after building and property

Make sure it is in good working order

Looks clean and well maintained.

Arrange, interview & hire any workers needed.

Arrange any repairs/look after ground keeping

Pay bills and all workers

Answer complaints/concern from tenants and owners

Delegating work in Boss absence

Answering calls/liaising with clients and manager

Reading/responding to manager emails

Planning and organization meetings

Conducting research

Arrange travel arrangements

Plan events and attend

Drafting communication on the Boss behalf

Ordering stationery and office equipment

Managing Project

RUN AWAY HILL CLUB 2005-2009

Harbour Island,Eleuthera

Laundry Supervisor/Manger Assistant

Daily operation of laundry,

Makes recommendation concerning hotel guest wardrobe/linen closet

Writes reports and keeps necessary records

Maintains inventories of supplies.

Orders replacement supplies when necessary.

Trains, schedules and supervise laundry workers.

Attend staff meetings and consult with superintendent regularly.

Assist General Manager with day to day operations

Observe performances to ensure hotel policies established operating procedures

Provide training

Act as the hotel public relations director /promote the hotel local community .

Monitor Guest feedback on trip advisor an survey

Assist the General manager with guest complaints and service recovery process.

Assist in hotel staff and complete all new hire paper work

Build strong relationship and communication with staff and departments heads.

Cover shifts in all departments

Monitor maintenance progress.

Order and stock all hotel supplies.

Provide effective leadership to hotel team

Make sure staff is provided with uniform /name tags/properly groom.

Still Point Private Home 2003-2006

Property Manageress/Housekeeping

Ramora Bay Hotel 2002-2003

Housekeeping Supervisor

The Cove Resort 2000-2001

Waitress/Pastry Chef

Club Med Columbus Isles 1992-2000

Waitress/Supervisor Housekeeping/Photo Salesperson

VOLUNTEER

I HAVE WORKED WITH AND IMPLEMENTED MANY NON-PROFIT ORGANIZATION AND PROGRAMS TO

ASSIST IN THE NURTURING AND SUPPORT OF YOUNG PEOPLE AROUND THE ISLAND OF THE BAHAMAS .

INCLUDED AMONG THEM ARE:

CARICOM/BUYDC 2017

IMPLEMENTED THE PROGRAM AND EMPLOYABILITY ACTIVITIES FOR AT-RISK YOUTH FEMALE(SW)/JOB PLACEMENT/JOB APPLICATIONS

YOUTH BUILD BAHAMAS PILOT PROGRAM 2016-2017

COOK HOT MEALS DAILY FOR PARTICIPANTS OF THE PROGRAM LEAD

DEVOTIONS, SERVE AND MENTOR/COUNSELOR/CASE MANAGER/JOB DEVELOPER

BAHAMAS URBAN YOUTH DEVELOPMENT PROGRAM 2014- 2017

FACILITATED EMPLOYABITY SKILLS, JOB SEARCH TECHNIQUES AND RECRUITED PARTICIPANTS FOR THE PROGRAM.

BRIDGING THE GAP MINISTRY (CEO/FOUNDER) 2014-2016

SERVED IN THE CAPACITY OF LIFE COACH AND COUNSELLOR

DISTINGUISHED GENTS PROGRAM (CEO/FOUNDER) 2012-2017

A PROGRAM IMPLEMENTED TO ASSIST IN THE NURTURING AND GROOMING OF YOUNG AT –RISK MEN PHYSICALLY,EMOTIONALLY, SPIRITUALLY AND MENTALLY.

PHENOMENAL YOUTH LEADERS PROGRAM (CEO/FOUNDER) 2012-2017

MONITORED YOUTHS WITH LOCAL PROFESSIONAL AND TRAINED IN TOASTMASTERS WITH FOCUS ON LEADERSHIP AND COMMUNICATION SKILLS FOR AT-RISK YOUTH AND YOUNG ADULTS.

TOASTMASTERS YOUTH LEADERS PROGRAM { PAST AREA GOVERNOR) 2011=2017

ASSIST YOUNG PEOPLE BY DEVELOPING THEIR PUBLIC SPEAKING AND LEADERSHIP SKILLS THROUGH PRACTICE AND FEED BACK.

FORMED MANY TOASTMASTERS CLUB THROUGHOUT THE ISLAND,

MADE AN ISLAND ELEUTHERA FIRST TIME EVER AN AREA AND BECAME THE FIRST AREA GOVERNOR FOR THAT ISLAND.

LEAD 7 CLUBS WITH A MEMBERSHIP OF 140.

FEED A CHILD PROGRAM(CEO/FOUNDER) 2008-2016

PROVIDE HOT HEALTHY LUNCH FOR UNDERPRIVILEGED STUDENTS THAT ARE IN NEED OF A HOT LUNCH.

EDUCATION

Alison Collage 2016-2017

Toastmasters International 2011-2014

Bahamas Government Program 2011-2012

C. C. Sweeting Senior High School – New Providence, Bahamas 1986-1989

CERTIFICATIONS

Local Capacity Initiative for Advocacy Policy 2017

Human Resources / Diploma

Customer Service/ Diploma 2017

Job Search Skills/Diploma 2016

English For Tourism /Diploma 2016

Hotel Reception/Front Desk 2016

Career Planning /Diploma 2016

Advances Leadership / ALS 2014

Advances Leadership /ALB 2014

Advances Communication /ACB 2014

Advances Communication Bronze/ACB 2014

Competent Leader/CL 2012

Competent Communication CC 2012

Royal Society of Arts Mathematic 1&2 1987

Royal Society of Art English Language 1987

6 Bahamas Junior Certificates Of Education 1986

English Langauge,Maths,Religious Knowledge, Social Studies, Home Economics,

General Science &Art

References

Mr.Roger Caricom 868-***-****

Ms. Laurie Bennett YouthBuild Bahamas/International 617-***-****

Min. Desmond Bannister Minister of Workers 242- 677-0881

Mr. Andrew Albury Past Division Governor Toastmasters 242-***-****

Mr Micklyn Lightbourn Courtier of Butlering 242-***-****

Mr. Ross Smith 242-***-****

Road Traffic Controller. .

Contact this candidate