Executive Assistant

Yvonne Crompton

Coral Springs, FL ***** 954-***-****

*********@*******.***

EXECUTIVE ADMINISTRATIVE SPECIALIST

Motivated and highly engaged Administrative Specialist with over twenty years of professional experience in various leadership roles within the Operations, Human Resource, and Financial Industries; excelling in diverse, fast paced Corporate as well as Small Business environments. I possess exceptional communication skills along with compellingly robust interpersonal skills. I handle highly confidential personnel and corporate proprietary information with professional etiquette. I am conscientious, self-motivated, and reliable while working independently, always taking the initiative to multi-task with the grace and willingness to change direction when the team’s circumstances demand because of competing priorities, always with expert judgment.

Organizational Structuring

Business Continuity

Strategic Planning and Implementation

Call Center Interaction

Project Integration

On-Boarding

Regulatory Compliance

Expert Verbal/ Communication Skills

PROFESSIONAL EXPERIENCE

MASSMUTUAL– Fort Lauderdale, FL Oct 2015-July 2017

Executive Assistant -Certified Financial Planner

Assists an independent Certified Financial Planner by managing calendars, scheduling meetings and conference calls with client and prospects.

Monitors and reconciles monthly expense, mileage and production reports.

Creates new client files by completing all new client paperwork for home office.

Assists marketing team to generate client leads by using different forms of media.

Implemented a paperless scanning client filing system that provides efficiency and cost saving methods.

STATE ATTORNEYS OFFICE – Fort Lauderdale, FL April 2012-Oct 2015

Witness Coordinator III

Assisted State Prosecutors with felony cases by contacting and communicating with all victims, witnesses and law enforcement officials to interpret the subpoena process and prepare them for court depositions, hearings, status conferences and trials.

Collected pertinent case information from victims and witnesses for prosecutors to aid in new case filings.

Maintained court database by inputting the outcome of court hearings in a timely manner.

Attended court hearings and worked closely with in court clerks and judicial assistants by swearing in jury’s, and completing and filing all court paperwork.

YVONNE CROMPTON Page Two

BANKATLANTIC– Fort Lauderdale, FL Jan 2004-Nov 2011

Executive Assistant to CIO/Office Manager and Compliance Coordinator

Managed calendars, scheduled meetings and webinars and arranged for travel for upper level executive management team.

Managed Information Systems department by implementing a reporting system that monitored production results for over 150 people.

Demonstrated fiscal responsibility by assisting management team by negotiating vendor contracts resulting in savings of over $100,000.00.

Served as the departmental liaison for all bank audit and regulatory compliance audits (SOX, GLBA, etc.), by collecting requested information, scheduling meetings with COO and President to discuss audit findings, and creating a report for all remediated items.

Produced new hire on-boarding process that included the set-up of all required departmental procedures and permission.

Responsible for organizing all luncheons and off site team building events.

Assisted Business Continuity director by updating safety manuals annually.

Earned above average scores on PPA (Professional Performance Appraisals) throughout employment with bank.

LEGAL CLUB OF AMERICA– Plantation, FL April 1999-Jan 2004

Agent Services Manager

Managed network of over 5000 sales agents nationwide for the largest Group Legal Services company in the United States.

Created effective direct marketing and recruitment campaigns designed to build the network using a variety of medium

Scheduled and conducted regular coaching and mobile training sessions with sales agents to review, instruct and provide collateral material for marking purposes.

Created weekly production reports for company President, highlighting agent concerns, changes and issues that needed to be addressed.

EDUCATION

PARALEGAL-ASSOCIATES

Florida Metropolitan University

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