Human Resources Generalist, Office Manager, Administrative Assistant

Charolette O’Neal

Loves Park, IL ***** 815-***-****

www.linkedin.com/in/charolette-o-neal *******.**@*****.***

Marketing Specialist, Business Office Manager, Human Resources Generalist, Executive Assistant

Efficient organizational skills, manage and drive projects to completion. Passion for people and community involvement to make any environment more efficient and pleasant. Adhere, drive, and advise others of the company’s branding guidelines and processes.

Process Management Office Management Communication Leadership

Professional Profile

GENERAL MILLS, Belvidere, IL 2016 – 2017

Staff Assistant

Provide support to Plant Manager, Human Resources, and Senior Leadership Team. Manage front office.

Support HR Processes and Projects

oLead orientation for new salaried employees

oSupport staffing initiatives, including temporary labor, oversee productivity projects

Provide Plant Manager and Senior Leadership Team Support

oManage calendar, conference rooms, and expense reporting

oCreate starter presentations for various plant meetings

oManage plant-wide electronic communications, events, and quarterly newsletter

Support plant initiatives, programs, and processes

oPlan and execute plant and community events

oServe as main point-of-contact for community donations

oManage meeting logistics for entire plant including ordering/receiving/payments for events

oManage payment of vendor invoices

Responsible for maintaining 5S for various plant community spaces

SCHNEIDER ELECTRIC (acquisition of TAC, LLC) Rockford, IL 1995 – 2016

Marketing Programs Specialist 2010 – 2016

Ensured needs of internal and external customers were met through a stage gate process for making changes to products that affected form, fit, or function of a product. Served Americas, Europe, and Asia Pacific markets. Reported KPIs on project metrics on a monthly basis. Consistently trained and advised employees on stage gate crossings and drove compliance to process requirements. Created user-friendly screen shot / instructional guides for employees to use when processing changes in application.

Managed administration of Product Evolution Process for Systems and Field Devices product change requests to stage gate point for 8 product lines globally and administrator of application.

oServed as chairperson of 4 Board of Change Committees globally, maintaining minutes and action items of meeting.

oAdministrated internal project tracking program.

Charolette O’Neal *******.**@*****.*** Page Two

SCHNEIDER ELECTRIC (Continued)

Executive Marketing Administration 2009 – 2010

Oversaw rebranding of all Americas and Europe field devices technical documentation, sales data sheets to save company +$100K by using internal resources. Provided administrative support to Director Offer Excellence and Offer Creation staff.

Acted as Corporate directive for compliance to bring all documentation to current company brand standards, receiving industry recognition for changing identity of new brand to customers.

Collaborated with local Plant Manager and Corp Marcom on Facility Rebranding Project, to update facility with new company graphics, project profiles, and banner stands, providing aesthetics of the new brand with employees and customers.

TAC, LLC (acquisition of Invensys Building Systems), Loves Park, IL

Executive/Sales Assistant 2006 - 2009 2006 -2009

Managed internal branding migration for Rockford facility. Oversaw rebranding and tracking of all internal documents and materials for all functions. Provided administrative support to Vice President and leadership team of 10. Application administrator of Salesforce.com and administrative support to VP Sales and staff of 11.

Surpassed goal of 25% rank in locations in awareness surveys with 89% in the 1st quarter.

Received positive feedback from CEO and staff while performing event planning for corporate ExCom meeting in Chicago.

Challenged status quo by spearheading a project to upgrade all conference rooms and reception.

Administered CRM system, identifying opportunities for business process simplification and cost reductions.

Communicated rebate programs with OEM and wholesale customers to Sales initiative, helping customers save money based on purchases.

Organized tradeshow events with product samples and company promotional items, bringing customers awareness to product offerings.

Created receptionist position to establish a professional customer impression while ensuring a highly productive business contribution. Implemented processes, objectives, job responsibilities, and cross-training.

INVENSYS CONTROLS, Loves Park, IL

(merger of Invensys Buildings and Climate Controls)

Global Human Resources Generalist 2001 - 2006

Provided HR project management support to VP of HR in compliance with reporting initiatives set by corporate HR. Provided administrative support to Senior Vice President, Vice President / General Manager, Vice President Human Resources, and Training and Development Manager.

Created and managed process for monthly headcount and turnover tracking for global regions – Americas, Europe, and Asia-Pacific (13K employees), identifying areas where headcount was heavy for strategic planning and budgeting purposes.

Worked with executive and management staff, ensuring completion of annual employee performance evaluations, merit review process, and bonus program.

Oversaw Organizational Capability Review (OCR) and Employee Demographics globally, completing yearly review of division required by Invensys, plc, London.

Managed annual merit process directly with all managers and supervisors, achieving 100% satisfaction.

Tracked completion of performance review process, ensuring 100% compliance.

Charolette O’Neal *******.**@*****.*** Page Three

INVENSYS BUILDING SYSTEMS (merger of Siebe & Invensys), Loves Park, IL

Associate Human Resources Specialist 2000 - 2001

Managed the administration of the HRIS system.

Established job codes, job descriptions, managed salary administration, merit review process, and performance reviews.

Processed new hires, terminations, and employee changes.

SIEBE ENVIRONMENTAL CONTROLS, Loves Park, IL (formerly Barber Colman Company)

Human Resource Aide / Executive Administrative Assistant 1995 - 2000

Co-managed HR functions for 25 branch locations. Supervised annual performance review and merit process. Managed employee and company award programs. Chairperson of the Charitable Contributions Committee and administrator of the Matching Gifts program.

Processed offer letters, benefit packages and enrollment, new hires, terminations, completed background checks and drug screens, maintained employee files.

Provided guidance and tracked completion of performance reviews and merit increase recommendations.

MANPOWER TEMPORARY SERVICES, Rockford, IL 1985 - 1995

Office Service Representative

Managed the recruitment and management of 50+ temporary office employees and customer account management.

Awards & Certifications

CPR / AED Certified, 2015

Six Sigma Green Belt Certification, 1998

Termination Process project attained 5 Sigma

Recipient, multiple Schneider is On Step Up recognition award, 2015

Recipient, multiple Connect recognition award, 2012 – 2014

Recipient, 2009 Corporate 1 Trophies Award for 1 Company – “Driving a stronger Schneider Electric brand and creating global efficiencies”

Invensys Controls Excellence Award

Siebe Environmental Controls Golden Globe Award

Software

Microsoft Office 2010 – Word, PowerPoint, Excel, Project, Outlook, Visio

Adobe Design CS3 – InDesign, Illustrator

Adobe Acrobat XI Pro

Tempo (Evolution Management Tool)

Salesforce.com

Adobe Framemaker 7.2

Box

Sharepoint

SAP

Concur

UltiPro

Survey Monkey

Social Media

Linked In

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