PROFILE

Over **+ years of industry experience. Hands on experience of working in 4 SAP projects of which 3 full life cycles implementation using ASAP methodology: from Business Blueprint, Realization, Finalization, to Go-live & Support.

8 years of experience in SAP Sales and Distribution (SD) module and integration of SD with FI, CO, MM, WM and PP modules as a functional consultant.

Expert knowledge on order to cash (OTC) processes.

Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Billing, Shipping, Transportation, Availability check (ATP), Credit Management, Partner Determination, Output Determination.

Technical proficient on debugging and user-exits. Good understanding of ABAP.

Proficient in customizing different Sales Orders such as Standard sales order, Rush sales order, Cash sales order.

Expert in the customization of customer master data, material master data, and data sharing among sales organizations.

Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.

Advanced knowledge on third party sales process and inter-company sales. Good understanding of inter-company pricing and billing procedures.

Production support: experienced in unit testing, system integration testing, performance testing and user acceptance testing, and regression testing

Excellent communication, time management, and interpersonal skills.

Work Experience

Senior SAP Business Analyst

Consulting - Provo, UT May 2014 to Present

Managing SAP Order to Cash processes across the enterprise. Supporting Cross platform services with operations and logistics. Trouble shooting and supporting SAP support infrastructure in Americas & Hong Kong.

Scope the business requirements by managing the configuration tasks and testing the phases to plan the cut-over and go-live. Business Processes designed using ARIS Models integration with HPQC environment for SIT and UAT.

GAP Analysis (Regional Template and Local Implementation)

Designed, configured and administer SAP- SD functional modules Coordinate activities within the SAP Basis, ABAP and business Streams (Supply to Cash, Go to Market, Service to Support, Record to Report)

SD – Sales Documents Base Config, Pricing Procedures, Condition Tables, Condition Types and Records, ATP & Credit Check, Free Goods Determination, Sales BOM, Listing/Exclusions, Foreign Trade/Customs Legal Control, Rebate Processing.

Customizing Inter-company sales and Third Party business processing

Custom deliveries, shipping, dispatches, transportation, picking, packing, billing and route determination and output determination. Cross-functional integration with LE/WM, MM, FI and PS.

SAP Functionality Add-on business subject matter experts (SMEs) Training

SAP Business Analyst (SD)

II-VI Saxonburg, PA Jan 2011 till April 2014

Conducted workshops to gather the business requirements.

Meeting with business process owners and departmental heads to identify the business requirement.

Analyzing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps.

Preparing business process documents for the sales and distribution activities.

Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.

Prepared data flow diagram for all of the business processes to be included in FRSs.

Drafted user requirement specification (URS) for sales and distribution.

Identified RICEFW objects to meet the client specific requirement.

Prepared functional specification for the development of Reports, Interface, Conversion, Enhancement, and Forms. Prepared unit test scripts and checklist to be included in the functional specification. Tested RICEF objects.

Configured customer master and partner determination.

Designed customer master and customer account group.

Worked in customer master conversion. Analyzed legacy customer records to map properly to the SAP systems and successfully migrated the customer master records using LSMW.

Successfully worked on pricing conversion, material listing conversion, open sales order conversion, contract conversion, and CMIR conversion.

Worked on designing the pricing procedure.

Configured pricing procedure, condition types, access sequence, and built custom pricing tables.

Prepared test scripts for the Sales and Distribution.

Trained testers to execute the test steps in SAP and recording the test results in HP Quality Center.

Training business subject matter experts (SMEs) on SAP functionality to train them as trainers.

Worked with developers to make the RICEFW objects fully functional.

SAP consultant SD/CRM

Global Clients ( GoodYear Tires, Olympus and Lenovo)

June 2007 till Dec 2010 (USA, ANZ & China)

Business Transformation project for SAP CRM/SD design encompassing Account Mgmt, Lead and opportunity mgmt, Sales and Service contracts, B2B registration and design framework, Quote and Order Management with ECC integration.

SAP warranty and complaints processing, Return order and Repair processing

SAP SD functional configuration, Integrate with Supply to cash,,Go to market, Service to Support & Record to Report business streams.

Managed SAP ECC & CRM business processes and ABAP Programmers through the entire project Lifecycle.

SKILLS

SAP SD (8 years), SAP CRM (5 years), SAP MM (4 years). SAP Vistex (4 years), MuleSoft (3 years)

SAP ECC 6.0 EHP 6.0, ECC on HANA, Visual Manufacturing, Salesforce

Project Management Tools

Microsoft SharePoint, Microsoft Project, HP Quality Center, Manual Testing Techniques

Education

MBA in Finance March 2004 to June 2006

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