Professional Summary
Executive Assistant/ Coordinator with experience providing executive support in corporate healthcare, entertainment and financial industries.
Resourceful, highly self-motivated, detail-oriented and dedicated professional with over eight years of experience coordinating travel, organizing meetings, providing customer support, bookkeeping, managing and hiring third-party vendors, scheduling itineraries and managing inventory control. Strong team player adept at multi-tasking.
Computer proficiency: Microsoft Office (Word, Excel, Outlook and PowerPoint) Aderant Expert, QuickBooks, MAC, Nextech and Keyboarding 60 WPM.
Outstanding and clear communication skills: Ability to handle daily correspondence via email and manual post. Excellent presentation skills. Fluent in English and French and basic oral comprehension in Spanish and Ukrainian.
Time Management: Excellent ability to prioritize and manage tasks in an orderly manner. Proficient in maintaining the executive’s calendar and issuing appointments as per availability and instructions. Skilled in event planning and coordination.
Professional Experience
The Center (Facial Plastic Surgery), (Los Angeles, CA) 2015 – 2017
Executive Assistant/ Patient Coordinator
•Managed the entire patient coordination process, from greeting patients to appointment scheduling, ad-hock inquiries, special requests and follow up
• Scheduled and managed complex calendars for lead physician and team
• Organized bills/ ran financial reports
• Coordinated client and third-party meetings
• Assisted physician and nurse in preparing patient rooms upon request
• Answered high call volume and transferred calls accordingly
• Assisted in various miscellaneous projects and participated in conventions
The Tailors, (Los Angeles, CA) 2013 – 2015
Executive/ Personal Assistant (Music Industry) -Part-time
• Scheduled and managed complex calendars
• Arranged extensive private, domestic and international travel itineraries
• Hired caterers and contractors for events
• Handled contracts for signatures/ filing
• Organized personal bills
• Coordinated meetings, interviews and events
• Created spreadsheets for all hired contractors and financial reports
• Handled all personal errands
PSP Investments (Montreal, QC) 2013 – 2014
Administrative Assistant/ Travel Coordinator
• Scheduled and managed executive calendars
• Managed/responded to Managing Director's emails/ mail/ client inquiries
• Arranged extensive domestic and international travel itineraries
• Prepared high volume domestic and international expense reports
• Coordinated meetings, interviews and events for on and off-site functions
• Handled internal/ external reservations
• Assisted professionals with general inquiries
• Liaised with high profile contacts
Deloitte (Tax/Billing) (Montreal, QC) 2011 – 2013
Administrative Assistant
• Assisted professionals with general client and internal inquiries
• Coordinated off site functions: Interviewed and hired contractors, organized all events
• Assisted new hires with agenda and tour of facility
• Arranged domestic and international travel itineraries
• Prepared domestic and international expense reports
• Prepared invoicing/ billing
• Drafted, edited, and proofread documents (English and French)
• Prepared reports/ projects (PowerPoint presentations)
• Booked conferences; set up meetings
Dr. Charles Lachance, Psychologist – Court Expertise (Montreal, QC) 2011 - 2013
Executive Assistant, Part-time
• Assisted with special projects and managed all data entry
• Handled all courier (inbound and outbound) requests
• Arranged private, domestic and international travel itineraries
Pantorama (Montreal, QC) 2007 - 2009
Sales Secretary (Buying Department)
• Assisted buyers with new and repeat merchandise and distribution
• Reviewed and analyzed sales
• Created templates for documentation
• Booked appointments; resolved customer problems
• Acted as company liaison
• Managed department, including faxing, filing, and projects
Educational Experience
Harvard Online Business 2013
Project Management
JFK Business Centre 2011
Diplôme d’études professionnelles
Business Administration
Lindsay Place High School 2007
High School Diploma
Personal interests
Reading, singing, running
References available upon request