VIRGINIA J. HOLLIS

*** ****** *****

Metropolis, Illinois 62960

ac2phu@r.postjobfree.com

618-***-****

CAREER OBJECTIVES

To obtain a position with a company that is looking for a team worker who is very detail-oriented and possesses over 20 years of experience. Experience includes computer systems analysis, buyer, personnel management, desktop and hardware support, database design and development, spreadsheet development, organization and troubleshooting.

PROFESSIONAL EXPERIENCE

(2014 – Present) Fluor Federal Services, Paducah Deactivation Project

•IT Specialist

•Designed and implemented relational database systems in SQL Server

•Designed and implemented relational database systems in Microsoft Access

•Application support

•SME for over 50 software applications and systems

•Main contact for The Business Impact Assessment (BIA) process for over 300 applications and systems

•Worked with other team members to complete special projects and achieve project deadlines

•Extracted, compiled and tracked data and analyzed data to generate reports

•Excellent ability to develop and implement data and reporting solutions

•Installed, upgraded, and maintained desktop software

(1997 – 2014) United States Enrichment Corporation, Paducah Gaseous Diffusion Plant

•Senior Support Analyst supporting desktop, server, and IT resources

•Lead for developing and maintaining SharePoint sites

•Working knowledge of infrastructure architectural components

•Engineering Data Center

•Configuration Management

•Engineering Services

•Designed and developed Performance Indicators for PGDP, PORTS, and HQ sites for plant manager

•Manage user accounts, passwords, and shared folders utilizing active directory

•Utilize System Center Configuration Manager for software distribution and inventory

•Designed and implemented several relational database systems in Microsoft Access

•Troubleshoot and resolve hardware, printer and software issues

•Review and support security updates and patches locally and across the enterprise

•Terminal Services Management

•Working knowledge of various operating systems

•Microsoft Exchange management of mailboxes

•Extensive hands-on software and hardware troubleshooting

•Install, upgrade, and maintain desktop software

•Provide systems analysis plant-wide and at Portsmouth, Ohio gaseous diffusion plant

•Perform data analysis; evaluate and interpret data for developing spreadsheets and graphs

•Work directly with plant senior management

•Primary interface with customers for developed systems, which includes enhancements, implementation, training and user support

(1996– 1997) Parallax, Inc., Paducah Gaseous Diffusion Plant

•System Administrator for plant-wide Configuration Management System (CMS)

•Proof-reading of technical documents

•Filing and record keeping

•Created and maintained spreadsheets for data analysis using MS Excel

•Tracked and updated schedules and meetings for the organization

•Utilized FoxPro to develop a database for tracking Nuclear Criticality Safety Engineering tasks

•Provided support for the High Assay Upgrade and the Nuclear Safety Document Upgrade programs through document management

•Created and implemented detailed plans, as part of the Compliance Plan Closure Project Team, to assemble evidence for completed training and to verify and document compliance flowdown of approximately 3,000 commitments identified in the Safety Analysis Report and Quality Assurance Program

(1995– 1996) Technology Service Group, Paducah, Kentucky

•Senior buyer responsible for purchased components, plant supplies and all parts necessary for manufacturing of pay phones for the Bell companies

•Designed and implemented a relational database for tracking sales for the company Vice President, using dBASE

(1984 – 1987) Sky City, Elberton, Georgia

•Department Sales Manager

•Managed stock

•Supervisor over five (5) employees

•Completed department projects to completion

•Conducted safety and store strategy meetings

•Created department store advertisements

•Sales in the department increased dramatically after suggestions and ideas were carried out by my team members and employees

•Worked with other managers across departments to create department efficiency

•Inventory control

•Developed store announcements

EDUCATION / TRAINING

Associate in Applied Science with High Distinction Degree in Computer Information Systems with Microcomputer Option, 1995

Paducah Community College

Technical Professional Development Continuing Education Courses

•Visual Basic Programming

•Microsoft Project

•AutoCAD 2000

•Advanced Microsoft Access

•Advanced Microsoft Excel

•Web Page Design and Development,

•Primavera Project Planner

•Programming a MS SQL Server 2000 Database

•Planning and Managing Windows 7 Desktop Deployments and Environments

•Windows 7, Enterprise Desktop Support Technician

•Planning, Deploying and Managing Microsoft System Center Configuration Manager

•SharePoint Services - Building Collaborative Solutions

•Managing a MS Windows 2003 Server Environment

•Visual Basic.NET Programming

HONORS

1996 All-Kentucky Academic Team Award

Nominated for the 1996 All-USA Academic Team for Scholarly Achievement

SKILLS / ABILITIES

•Customer Focus

•Desktop and hardware support

•System Center Configuration Manager (SCCM)

•Managing Diversity

•Relational Database Design and Development

•Buyer

•Data Analysis

•Technical Support

•Accounts Receivable

•Working with various organizations across multiple work sites

•Customer Service

•Computer Systems Analysis

•Configuration Management

•Organization

•Record Keeping

•Researching

•Personnel Management

•Active DOE “L”-Security clearance

Proficient in the following:

•SharePoint

•Track-IT

•Active Directory

•Microsoft Excel

•Microsoft Access

•Terminal Services Manager

•SCCM

•Device Lock Management

•Various desktop and server operating systems

•Hands-on software and hardware troubleshooting.

•Windows Server Update Services (WSUS)

•Visual Basic for Applications (VBA)

•Knowledge of infrastructure architectural components

•VMWare

•Microsoft Exchange

•User Account Management

•Port Security

REFERENCES

References provided upon request

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