Jamillah AbuBakr- Williams
513-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Highly experienced Recruiter professional with extensive Customer Service. Provides outstanding organizational skills and a willingness to go above and beyond expectations in aiding my administrator and all office staff. Able to work in a fast paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. Proficient computer applications in Microsoft Office- Word, Excel, PowerPoint, LexisNexis, Westlaw, CATS (Candidate Tracking Systems), Glass Door, SAP, ATS, Taleo, CampusVue, EMS, MITC, BullHorn, Boolean Language.
PROFESSIONAL EXPERIENCE
JDL Staffing Cincinnati, OH 5/2017- Present
Staffing Consultant/Recruiter
Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
Determines applicant requirements by studying job description and job qualifications.
Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements: conducts full-cycle recruiting.
Evaluates applicants by discussing job requirements and applicant qualifications with clients; interviewing applicants on consistent set of qualifications.
Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.
Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes human resources and organization mission by completing related results as needed.
Handle all new hire paperwork, benefits packages, WOTC paperwork, and I9 verification
Direct Hire roles only 5-10 on average open request.
Alpha & Omega Building Service- Kettering, OH 4/2016 Corporate Recruiting Manager
Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization.
Partner with Corporate and Campus Leaders to forecast and develop plans for key staffing initiatives.
Manage full cycle recruiting process to meet the various staffing goals across all levels within multiple business units.
Create and implement Employment Marketing Strategies to attract passive job seekers.
Work with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria (Profile XT Assessment).
Develop strong relationships and partner with hiring manager, business leaders and HR.
Work closely with Hiring Managers to maximize effectiveness of recruiting process.
Track and report key metrics designed to measure and predict staffing activity.
Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process.
Actively participate in all staffing related activities and engage in cross functional projects.
Develop and implement search strategy that includes vendor selection process and performance metrics for all searches.
Develop and execute a personal time management plan.
Other HR related duties as assigned.
Strategically devised, implemented, and managed new hire process.
Responsible for hiring in multiple sites in three different divisions.
Successfully organized, managed, and executed hiring campaign for million-dollar client.
Responsible for retention program and management of new hires for first 60 days of employment.
On average worked 30-40 open orders
Placed over 210 people in a 6 month period
Beckfield College Tri-County- Cincinnati, OH 7/2014 – 11/2015
Admissions Representative
Responsible for scheduling interviews with potential students
Conducted interviews with interested students via cold calls, internet, job fairs and media sites
Did assessments and evaluations with students
Tracked current students attendance and retrieved necessary paperwork for late arrival or absences
Participated in, scheduled and hosted job and school fairs
Implemented events to assist in student retention and enrollments
Exceeded expectations on required new student enrollment goals
Handled follow up calls, emails, internet, and mailings pertaining to customer inquiries
Ran weekly company motivation/encouragement meetings
Maintained excellent student relationships
Hit quotas of 90-120 enrolled students on q quarterly basis
Gus Perdikakis Associates Inc- Cincinnati, OH 8/2013-7/2014
Corporate/IT/Engineering Recruiter
Conducted phone interviews while providing excellent customer service
Answered phone calls from potential career candidates
Maintained site support for country wide job sites
Exceeded minimum call requirements daily
Placed over 50 viable candidates within first sixty days
Handled multi-thousand dollar contracts
Worked closely with job developers to provide top candidates for long term contracts
Involved in day to day operations including but not limited client concerns, candidate inquiries, problem solving and future employment opportunities
Provided detailed information to new employees in regards relocation assistance, health coverage, and employee benefits
On average worked 20-30 open orders and filled big order request from P&G 20-30 person project
Assisted in staffing a newly purchased IT company consistent of Web Developers, Programmer, and Help Desk staff.
Williams Spotless Janitorial Service- Cincinnati, OH 4/2006-12/2014
Owner-Operator/ Human Resources Manager/ Multi-Site Manager
Increased business by 50% within first 6 months
Involved in hiring and quick resolving of employee concerns
Maintained good client and employee relations
Created file system and communication log for all clients
Implemented a system that decreased labor time and increased revenue
Handle all business meetings, orientations, management of funds, and charitable donations
Managed company budgets
Quickly resolved any client concerns and resolved issues within 30 day cure period.
Assured proper care and cleaning of buildings and facilities.
Assigned buildings to personnel, supervised performance and conducted evaluations.
Supervised and inspected buildings on a continuous basis.
Daymar College- Bellevue, KY 8/2010-8/2011
Admissions Representative/Recruiter
Responsible for scheduling interviews with potential students
Conducted interviews with interested students via cold calls, internet, job fairs and media sites
Completed entrance assessment and evaluated with students
Tracked current students attendance and retrieved necessary paperwork for late arrival or absences
Participated in, scheduled and hosted job and school fairs
Implemented events to assist in student retention and enrollments
Exceeded expectations on required new student enrollment goals
Handled follow up calls, emails, internet, and mailings pertaining to customer inquiries
Ran weekly company motivation/encouragement meetings
Maintained excellent student relationships
Hit quotas of 80-95 enrolled students on a quarterly basis via cold calling and warm leads.
Robert Half International (Temp Assignment) - Cincinnati, OH 4/2008
Recruiter/Healthcare
Conducted phone interviews while providing excellent customer service
Answered phone calls from potential career candidates
Maintained site support for country wide job sites
Exceeded minimum call requirements daily
Placed over 50 viable candidates within first sixty days
Handled multi-thousand dollar contracts
Worked closely with job developers to provide top candidates for long term contracts
Involved in day to day operations including but not limited client concerns, candidate inquiries, problem solving and future employment opportunities
Provided detailed information to new employees in regards relocation assistance, health coverage, and employee benefits
Worked 20-30 open orders nationwide for military contract direct hire long term contracts
Job Line Incorporated- Cincinnati, OH 11/2007-2008-1/2010
Career Counselor/ Recruiter/Corporate/IT
Responsible for maintaining and creating great client support and contact
Answered phone calls from potential job seekers and provided detailed information in regards to our service, fees and employment opportunities
Conducted interviews while providing great customer service
Consistently among the top performers in sales
Worked closely with job developers to generate and maintain excellent customer service with Fortune 500 companies
Involved with the day to day operations including member concerns, inventory, and stock
Was a part of a team the implemented new procedures that increased overall productivity and customer satisfaction
Maintain applicant tracking system by entering and updating sourcing, profiling, resume management, matching, tracking, and hiring information
Worked 40-50 open orders from manufacturing, production, factory and office positions
Fenix Solutions- Cincinnati, OH 11/2002–04/2006
Program Director/ Staffing Manager/Recruiter
Increased class size 25% within first 45 days
Made day-to-day operations from stock, inventory, scheduling, orientations, and accounts receivable run smoothly
Implemented new programs that increase revenue within 6 months
Conducted new employee orientations, training, and established practice sessions for student which increased state test pass rating
Assisted in hiring of new employees
Converted daily operations to Excel, Word, PowerPoint
Handled employee concerns, problems and kept good work relations between nursing homes, hospitals, and staff
Managed, scheduled, trained and supervised 4 Recruiters
Staffed 24/7, 365 hourly positions ranging from 20-50 needs every 24-72 hour time frame.
EDUCATION
Beckfield College
Associate of Applied Science Paralegal Studies
University of Cincinnati
Completed Course Work in Business Management (HR) Bachelor Program
(97 credit Hours completed)