Customer Service Accounts Payable

*** **** ***** **********, ** *****,*************@*****.***, 334-***-****

Shamika L. Tolliver

Objective

Experienced individual with over 10 years in the customer service role as well as but not limited to an extensive accounting background as well a administrative experience. Seeking similar positions to utilize management experience and communication and organizational skills.

Experience

11/2015- current

Convergent,USA

Montgomery, Al

Customer Service Supervisor

Assist customers with issues and concerns regarding their individual account.

Oversee a minimum of 20 agents

Complete reports, faxing, payroll entries and all entry level clerical duties

2/2004-12/2014

Hewlett Packard

Montgomery, Al

Customer Service Supervisor

Assist customers with resolving issues in regards to their student loans

Oversee a minimum of 20 agents

Complete reports, faxing, payroll entries and all entry level clerical duties

12/2001-02/2004

Montgomery Community Action

Montgomery, AL

Accounts Payable/Receivable Personnel

Pay all billing invoices for the entire company

Print checks for payroll

Complete work schedules for hourly employees

Education

08/1999-05/2003

Troy University Montgomery

Montgomery, Al

Bachelors in Business Administration

References

References are available on request.

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