Accounts Payable Coordinator

SHANTEL J. HARDAWAY

**** ******* *******, ******** ***** Phone: 313-***-**** ************@*****.***

OFFICE MANAGER SKILLS AND QUALIFICATIONS:

Excellent Communication Skills Verbal and Written; Project Management Skills; Office Administrative Skills; Tracking Budget Expenses; Payroll and Accounting Skills; Delegating Task; Recruitment and Staffing; Managing Processes; Developing Standards; Promoting Process Improvement; Inventory Control; Reporting Skills

Technical Skills: Microsoft Word; Excel; Outlook; Sales Force; ADP QuickBooks; HR Block Tax Preparer

PROFESSIONAL EXPERIENCE:

Rose International; Detroit, MI February 2017 – Present

Administrative Assistant II

Provides administrative support to large Nursing Assistant Training Department and Program Manager at American Red Cross

Correspond to potential students by email; phone and air mail with Nursing Assistant Training Catalogs

Perform a variety of both complex and routine duties such as creating letters; spreadsheets; researching and various projects

Compile inquiries and collect data to maintained students records in locked and secured file cabinets

Facilitate information sessions each week and provide requirements to acquire state license for healthcare professionals

Utilize Saba LMS; Sales Force and Excel to maintain purchase orders; tracking training status; and reports

Assist student with making payments to TSC for Nursing Assistant Training and Patient care Technician

Verify methods of payments for various training sites and maintain accurate roster to conduct proper training per agencies/organizations that collaborate with American Red Cross

Affordable Pest Control; Detroit, MI August 2014 – February 2017

Office Manager/ HR Assistant

Supervised office workflow and administrative task daily; Payroll; Bookkeeping; Quality Customer Service

Maintained account payable and receivables using QuickBooks and ACTS and Microsoft Excel

Coordinated staff by recruiting, selecting, orienting and training employees

Maintained staff by coaching, counseling and disciplining employees; planning, monitoring and appraising job results

Administered job performance evaluations; Performed background checks and drug screens

Reviewed records and complied reports for Executive Team pertaining to customer service; payroll; and company expenses.

Resolved customer complaints in a timely manner to maintain revolving customer referrals and business

Verified documents for compliance; Verified shipping and receiving materials and products

Maintained inventory control; account for materials needed per customer request

Travelers Aid Society of Metropolitan Detroit; Detroit, MI October 2015 – January 2016

Office Assistant / Receptionist

Received payments for subsidized housing program for low-income families and homeless individuals

Provided emergency relocation & utilities funds for Wayne County residents

Assisted with Public transportation funds; & other resources to help families in crisis

Corresponded with other agencies for non-profit sponsorship etc. CAM and Southwest Solutions

Created documents and organized files to ensure proper documentation was provided to maintain our funding from sponsors

Performed administrative assistant duties ; Answered high volume phone lines; Distributed Mail

SHANTEL J. HARDAWAY

4236 Wayburn Detroit, Michigan 48224 Phone: 313-***-**** ************@*****.***

Midwest Careers Institute; Detroit, MI April 2012 – November 2014

Employment Specialist / Pathway to Potential Coordinator

Facilitated PATH participants in job search, training and addressing employability skills

Organized/hosted job fairs and hiring events; conducted pre-screening; drug screens; background checks

Recruited 450 people for Comerica Park & Joe Louis Arena via Caravan Facilities

Increased job placement from 42% to 75% in 90 days

Studied legislation, arbitration and collective bargaining to assess industry trends

Tracked and recorded attendance for participation rate/employment ratio

SER Metro Jobs for Detroit; Detroit, MI March 2009- July 2010

Case Manager

Maintained a caseload of 100 participants a week; coordinated child care services, employment and trainings

Interviewed individuals/families to assist them with gaining self-sufficiency

Identified barriers such as housing; education; and employment provided resources to address the barriers

Established partnerships with community agencies such COTS; Habitat for Humanity’ Forgotten Harvest; Southwest Solutions; Capuchin Soup Kitchen to assist families with resources

Attended triages to address non-compliant actions of participants with DHS Specialist

Verified employment and collaborated with Michigan State Department of Human Services

EDUCATION:

Michigan State University, East Lansing, Michigan Health & Humanities / Sociology

Osborn High School, Detroit, MI Business Management

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